REDstore
74 reviews
November 13, 2024
I was selling a laptop and their service-center called me to buy it with a price lower than I demanded, I agreed and traveled 2 hours to their service-center to sell it. They checked the laptop and everything was ok with it, we almost agreed on initial agreed price, but some guy appeared and offered a price much lower than the agreed price and sayed that they won't give more for that laptop.
Even though I once buyed from them an expensive laptop, this was much worse experience. Total waste of time and money due to their bad work organization.
November 10, 2024
I bought a Samsung A25 from Red Store as a gift, and I'm really impressed. The service was excellent, and the phone is exactly what I was looking for. I highly recommend this shop to anyone looking for a reliable and friendly place to buy a phone!
December 2, 2024
Service helped me to disconnect battery from my mac. It was urgent, and they did it very fast. Thanks them!
Also, I bought some things here couple of times - nice price, good quality.
February 12
Thank you for the good service Mashtots branch 😇
February 11
Great Service and the Great brench Mashtoc 7/12
thanks for your help
September 7, 2024
The cheapest electronic store in Yerevan
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June 2, 2024
Very good service and good phones
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April 5, 2024
The staff is very nice 👍
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March 22
I bought a charger for samsung about 3 months ago for 14,000, at home I found that the package was opened and the serial number was torn off. I thought, well, okay, the store is popular, it's unlikely that they will sell it, maybe they checked it themselves before selling it. As a result, when using the charging unit, a clear crackling sound came from it, after about 3 months it stopped charging normally, writes charging time of 6 hours, tried different cables, nothing helped. Even the charger with Wildberries for 4000 charges clearly and without extraneous sounds. I was very disappointed in the store. I do not recommend buying at least supposedly "original" chargers from them.
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February 12
Excellent service at the checkout! They are always very attentive, they quickly punched through the goods. The atmosphere is pleasant, and the payment process is fast and convenient. I am very pleased with the purchase!
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March 23
top-of-the-line store, the staff is very polite. The prices are my respect. The assortment is very rich. I bought a unique laptop, which is not available anywhere else in Armenia. Recommend
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January 18
A terrible store, bad staff and owners, in December we went to do New Year's shopping, going downstairs I fell from their stairs, the consultant lifted me up, gave me water, and then everyone disappeared, I couldn't come to my senses for a long time without realizing what had happened, after I decided to buy what I came for, but no one so and it didn't fit, in the end: 1.30 hours in the empty, injured shoulder and torment for a month...
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1
February 12
I am very satisfied with the service at the Mashtots branch, I couldn't decide when to buy the phone, but the consultants helped me make the right choice, thanks also to the cashier for the courteous service
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November 24, 2024
Personally, I had only a positive experience in the store. I bought it 2 times. The first time the JBL Flip5 column was in October 22, as I arrived in Armenia, and in December the laptop. There were no problems. There is also a workshop in this store where they changed the SSD for my laptop to a more capacious one.
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February 12
I bought a wireless mouse, a nice girl at the checkout asked about my mood and wished me a good day))
I was satisfied with the purchase, I did not find any problems with the service and even more so with the equipment!
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November 2, 2024
a terrible store, I bought an iPhone 15, I didn't open the carob, and I didn't see that the whole screen was scratched, they put on a film and it was not visible that the new phone was defective, a huge minus, half a million bought a phone that would not be worth it, money is not a wind
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December 10, 2024
I do not recommend the service center, instead of fixing something, they will finally ruin your product completely and glue it with superglue, after which you will have zero chance of fixing it and they will persistently prove that it is your fault that the product is completely damaged
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February 14
The store on Mashtots is just wonderful! Very polite and qualified staff, highly recommend it!!!
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December 24, 2024
One of the best hardware stores, if not the best.
Reasonable prices, large assortment.
For several months now, I have been going there immediately to buy any product.
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April 1, 2024
The best store for those who want to test their mental health! After a week of hassle, I no longer blame the store - it will be a lesson to me that you need to read reviews before buying expensive goods in the first store you come across, in which employees do not even have uniforms and name badges (this is a separate part of the story). In short: I bought headphones, which broke down five days later, or rather, the microphone stopped working. I was sent to the service center, to Sayat-Nova 24, where an employee with a stone face, absolutely without any emotions, with his whole appearance expressing a disregard for the situation, said that he could not help in any way. They do not change the headphones, they do not repair them, they do not return the money, because this is a "hygienic product". But let me say, AirPods, which cost one and a half times more in this counter than in other stores, they change, you see, their policy does not apply to all types of "hygienic goods". Then I called the RA Consumer Support center, where the lawyers made it clear to me that this store, if I may say so, violated the law, and that this was not the first complaint against them. I turned to them again, but either the manager or the director was already connected, in a word, a guy dressed in a homemade sweater, with boorish behavior. When I wanted to know his name, he said he didn't want to have anything to do with me. So, this gentleman, "I don't want to have anything to do with you," repeatedly raised his voice at the client and turned to personalities during the dialogue. Honestly, this is the first time in my life that an organization has addressed me like this, I have never seen a manager who is the face of the company raise his voice and insult a client. Well, what kind of manager, such is the company, which, in principle, comes from the situation. And a bonus for those who read the review to the end will be a shocking shock: if you go and read about this counter on Google, then there, in addition to bots giving 5 stars and comments from the category of "super store, thank you", you can see a bunch of negative, carefully written reviews, both from Russian-speaking customers and from English-speaking ones. And what is not among these reviews is that they sold a repaired iPhone under the guise of a new one, then they were rude, then they sold the defective product again and could not help in any way. In short, my advice to you is to have respect for yourself, take care of your mental health and go around this place for the 5th kilometer.)
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February 12
"Wow, actually, I just stay in awe of the REDstore. As a customer, I would always like to receive such a service, fast, prompt and friendly. In general, the atmosphere of the entire store immediately made a positive impression. There was a large selection, and the quality of service was excellent. Thank you, REDstore, for a very good experience."
I am especially grateful to the staff of the Prime branch for the excellent service :)
See original · Հայերեն
September 22, 2024
I bought an iPhone 2 years ago and everything that is needed for it, namely; a power supply unit of 20W. 11,000 others, a silicone case for 14,000, a magsave of 15,000, well, 14 pro itself and said as a bonus a power supply unit as a gift. As a result , they counted for the power supply unit 🧐🤨🤨
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February 6, 2024
Average prices, average assortment. I would not advise buying a TV, since all of them in this store are "gray" and I have a SmartTV in the Africa and Arab East regions, it is impossible to install any normal applications, the region cannot be changed through the standard menu.
And one 1 star for the boorish attitude and unqualified employees who can't help in anything.
For purchases of equipment, I would recommend contacting other large electronics networks, since there are plenty to choose from.
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November 6, 2024
I replaced the old broken phone with a new one, the old one was repaired fairly quickly at the service center and bought at a high price (Trade in), and the new one was provided at the most affordable price. A good option was in the RED STORE.
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December 31, 2024
They always try to take more money from people, and they don't take back the purchased product, which they have no right to do, and be careful if you make a purchase, be sure to demand a cash receipt, they print it, but they don't give it to you, and then they say that we didn't take it, and if you want to return the product, they don't take it away until you do it according to the law.
See original · Հայերեն
February 12
The service was quite satisfactory: both the waiters and, in particular, the cashier, served excellently, very simply, quickly and as friendly as possible:
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August 20, 2024
I am not an employee of the store , not the owner , not a co-owner , if anything. I read the comments , I don 't want to laugh or cry . The store is super , the product is super , the staff is super .
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July 27, 2024
I do not recommend it at all and the service workers at the bottom do not understand what to do, I brought a laptop that I bought in their store, a year later I already started not working, I brought it to them and they do not understand what to do at all and in the end they say that they cannot fix it, in general they sell low-quality goods
I do not recommend it!!!
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August 23, 2024
I came to choose my iPhone.
I looked at several models, when suddenly the seller began to behave rudely and reproach me: "Should I show you all the phones? You've already watched too much."
I thought, are we in the central market of a God-forsaken town in the 90s, that you communicate like this with a client who brought you money?
Interestingly, there was not a single customer in the store at that time. I'm the only one and several sellers.
I wonder if he really thought that I would buy a phone that I buy every few years, for half my salary, in 2 minutes and not choose?
It's not like it's a bag of potatoes.
Of course, I won't buy anything here — let them learn how to communicate with customers normally.
And according to other reviews, they also sell palenka past the cash register.
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5
May 10, 2024
A good store with a good assortment.
The store staff serves very politely, and has a lot of information about the models.
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February 12
I am very pleased, this is the third time I have used the Sayat-Nova branch. I am especially grateful to Tigran for his patient service and proper answers to all questions.
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October 18, 2024
I have been using the Redstore store for several years now, and I am very pleased:)
I would like to separately mention the staff of the service center, who always saved in difficult situations. 😊
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February 12
We just bought a Mashtots 7!Of the 12 branches, many thanks to both the service staff and the cashier, Live, children, Jan is under control.
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February 12, 2024
I am not satisfied with the store's service as they refused to provide warranty service for the Samsung phone purchased from them.
There is no reasoning for the refusal, no conclusion on the refusal and the reasons for the refusal are given.
I had to fix it at my own expense in another SC.
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October 15, 2024
A very good store, and excellent service
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October 20, 2024
I am very satisfied with the service, and the prices were incomparably lower than the others.
I am also very grateful to the service center for the quick and warm service 🥰 🥰
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February 12
Excellent service, high quality. we always use this store, especially thanks to the service staff and the cash register. I used Mashtots.
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February 3
Great store bought a laptop all bomb
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June 8, 2024
The staff was incredibly knowledgeable and helped me choose the perfect phone that suits my needs. their wide selection of the latest models and competitive prices made it easier to make a decision. The customer service was top notch and they even helped set up my new device. Thank you for the quality service.
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October 22, 2023
We sold a burnt adapter for a mac book. After the claim, the sellers were indignant, but they changed it to another one. This one was already more like the real one, but that's not for sure… Branded boxes were not given, apparently they plan to put them there. Be careful
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February 13
Mashtots 7/12 the best shops in the city
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February 12
I use the G. From the part of Abovyan. I have always been satisfied with both the quality of service and the quality of the product. Keep up the good work, providing such high quality.
See original · Հայերեն
February 13
very good and competent service
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November 15, 2023
I was buying a TV. I am very happy with the purchase. Delivered on the same day and the service is at the highest level. Thank you very much I recommend!
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December 7, 2022
I bought an Apple Magic Mouse 3 on December 5 as a gift to my husband, it's his birthday today. I gave it to them, opened the package and it turned out that there was another product there - Apple Magic Mouse 2, although the receipt and the amount and the warranty card were issued for the 3rd model. I called the store with a request to send a courier, since I live in Dilijan and went to Yerevan specifically for a gift. The result: the boorish attitude of the managers, no apologies, no step towards solving the problem. Now I have to take the mouse to their store, even though I'm without a car and the taxi amount is half the purchase amount. Such is the birthday. They ruined the mood for both me and my husband.
Also, at the end of the conversations, the phone was hung up.
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November 28, 2024
Terrible treatment of customers by the seller of the lower department. He is rude, does not want to work, the devices are not original, with Chinese spare parts.
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February 18
Very good service. Thanks
See original · Հայերեն
April 13, 2022
Excellent equipment repair service. You can say that my laptop was resurrected from the dead, in which it is easier to list what worked fine than everything that is broken. Everything was done quickly, the main problem was diagnosed, a new SSD was installed, a Wi-Fi/Bluetooth board was reinstalled, and an external case was given for the hard drive, because the adapter through the CD connector completely failed, some contacts were cleaned due to a very long-standing spilling of water on the keyboard. And they took quite a bit for all this, I expected that it would be like buying a new laptop, but no! Very responsive and knowledgeable specialists, thanks again for the quality work, it's been almost a month, the laptop is working fine!
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November 5, 2024
👍🏻👍🏻👍🏻Very polite staff
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July 11, 2024
They sell strange goods. Customers always fight with them in the service center. You should not buy Apple equipment, because the official service center does not serve the goods they sell. There is practically no guarantee, no replacement is carried out.
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