Yesterday, when I visited the RIEKER shoe store in the Castle shopping center, I was struck by the boorish service and violation of trade rules. 30-40 minutes before arriving at this store, I made a call to clarify the availability of the model and size, and they gave me a specific answer on the phone-the model and size are available. Arriving at the store, one of the sellers said that there was no such size, as this size was reserved for her daughter. Then I asked to at least try it on, so as not to go to another store in vain, to which it was said that I had specifically postponed a pair that was not measured, why should I give it to be measured. I asked again just to try it on, the answer just killed me again, I'll let you try it on only one leg. Of course, I understand that there are not enough sellers, they are working hard, but no one has canceled the rules of trade and just human relations. I always thought that very cultured girls work in all the shops at the Castle shopping center, unfortunately there is no longer any desire to shop in your stores
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Ирина
Level 13 Local Expert
May 7, 2024
The choice of high-quality shoes is large, there is always a pair for you. A little bit of tact and respect for sellers to buyers - and it will be just perfect
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Марина Коваленок
Level 4 Local Expert
April 28, 2022
I visited the store on the recommendation of friends . I was pleasantly surprised by the intuitive approach of the consultants and their help. After fitting, I realized that I was not mistaken with the choice. I will definitely use the offers of this store again.