Everything is fine, the menu is gorgeous, the dishes are very tasty, the service is excellent. But I didn't like the barbecue. We tried it and no one wanted to eat, because there was some kind of metallic taste, everyone felt it and refused to eat.The waiter replied that he would solve the issue, but when calculating the cost of the barbecue was included and there was an unpleasant feeling that they tried to feed stale meat and did not even apologize...It has been a long time since then, and no one has responded about the low-quality barbecue for which we paid, although the meat was inedible and no one ate it, they tried and spat it out. Instead of an apology, the cost of an unsuitable dish is included in the order price. And a thousand people watched this review and apparently refused to order a barbecue. The most interesting thing is that they cheated once with a dish, and thousands of people refused to try this product and the loss is probably off the scale.They got drunk one day instead of apologizing, but it was just the waiter who solved his problems that way, and the owners are incurring losses... Of course, we will stop by again, but we will try very seriously and never again will any of our friends order a barbecue. And thousands of those who read the review will not order this meat dish. And the hosts still haven't apologized for the ruined dinner. Although the waiter just didn't want to solve the problem. I strongly do not recommend trying shish kebab. Most likely, storage in dishes not intended for meat. And stale.
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Дарья Беседина
Level 13 Local Expert
January 15
It's a good restaurant. We always visit it when we are in Gagra. I like that this cafe is open all year round.
We were a big company, we ordered a lot of dishes. I will describe only some of them.
I would like to warn future visitors - cheese soup is an unusual dish. Not in the classical sense. It is made on the basis of suluguni cheese, which does not completely dissolve. This dish is definitely for an amateur.
Salads and pastas have very large portions. I liked Caesar and pasta with shrimp. Other first courses of kharcho and noodle soup are also delicious.
The meat in the pot (I don't remember the name of the dish) is very fatty. It contains cilantro. I asked them to clean it up, but they forgot about it. Therefore, everything was redone without any problems.
I don't really like khinkali, but there were experts on this dish at the table, they liked them.
I also liked the mulled wine - it was good and spicy. If you ask, they add between them according to your desire. I definitely advise you to visit.
The speed of dish delivery is fast enough
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elvira v.
Level 5 Local Expert
October 20, 2024
A pleasant place, everything that was ordered was delicious, they know how to cook here, our praise to the cook. The waiter served Marbles, who suggested the menu to us, which was very pleasant when the staff has knowledge about the dishes in the institution.
From the minus for me, this is - I went to the bathroom, then when I came to wash my hands, the cleaner was washing a rag for the floor in the sink of a public toilet, well, it was very unpleasant to see this. Purely because of this, I will give 4 stars.
In the institution -10% for service.
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Юлия
Level 13 Local Expert
November 19, 2024
The restaurant is one of the best in Gagra! Big, bright, lots of seats, the waiters are great fellows, they told everything about the menu, fast delivery, and most importantly it is very tasty!) The portions are huge, there are enough salad portions for two, live music in the evening. We had a great gastronomic pleasure visiting this restaurant)))
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Максим Фрезе
Level 14 Local Expert
September 2, 2024
It's a great place. Very beautiful. You can take a ride on a catamaran or a boat. There are problems with parking. The staff at the cafes is friendly. The food is acceptable. There are a lot of places for photos along the way. Local drivers drive very fast, be careful.
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Ольга М
Level 8 Local Expert
September 10, 2024
It's a great place. Two halls, one for gatherings, the other for dancing. The veranda is also not a bad option for relaxing, especially in the evening. The service is good. Positive waitresses, despite the fact that they are on their feet all day and fulfill all our wishes, do not lose their sense of humor. The price tag is + -, in general, as in all decent establishments in Abkhazia. I advise you to visit if you are in Gagra.
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Анна Х.
Level 5 Local Expert
September 11, 2024
I really liked the restaurant, the signature Ritz - bomb salad! Khachapur boat is delicious, the beer is fresh, the cocktails are excellent. The staff tries hard, although they work every day, but they will always greet you nicely, tell you about the menu, and help with the choice. I recommend visiting 👍
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Ольга Владимировна
Level 7 Local Expert
July 17, 2024
Be sure to visit this restaurant! The service is at the highest level! Fast, tasty, clean! Three halls to choose from! There is a dance floor in the air-conditioned hall! The portions are large! Rack of lamb, salmon, beef in a frying pan, vegetable salads! Everything is delicious! The waiters are great! Attentive to the guests, polite, grateful, aware of the menu. Special thanks to Olga the waitress! We were always full! And the prices in this restaurant are +-, like everywhere else! But I recommend going only here! To all readers, have a good rest and have a great mood!!!
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Валерия Соловьева
Level 3 Local Expert
October 7, 2024
We were in the Ritz on October 5, left this institution on the last day of vacation and did not regret it. A restaurant-level cafe with a gorgeous view of the sea! For a long time we could not find a delicious shish kebab in Gagra, we tried it in every restaurant or cafe where we came for dinner and only in the Ritz the shish kebab was incomparable (we took a meat set, there you will have a shish kebab from the neck, and chicken, and 2 types of lula) A girl with a beautiful name Lana took the order, she is beautiful, sincere and charming. The service in Abkhazia is really not the 5th check-in, but the waitress Lana breaks down stereotypes, is very attentive, trying to help in choosing a dish. Separately, at the end of the evening, we came up to thank the braziers - Edik and Harutyun, kind, loving men who cook the best barbecue in Gagra! THANK YOU for the perfect end to our vacation. Kostya and Lera from Chelyabinsk ☺️
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Анна М.
Level 6 Local Expert
January 9
It's a great place with a great view, and the service is good.
Of what we ordered during three visits,
we ordered everything according to the menu of their national cuisine (Meat in Abkhaz, Achapa, Solyanka in Abkhaz, Hashlama and lavash of their production, all for 5 + and Khinkali for 4+).
The husband took alcohol, cognac and beer, said nothing about it.
I would recommend visiting this place to try their national cuisine.
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Мария
Level 7 Local Expert
August 17, 2024
Conveniently located near the coast, a restaurant with good cuisine and very pleasant staff. It consists of a number of halls for almost every taste. It was extremely comfortable for our company to stay in it, even after walking through the whole of Old Gagra. In this regard, we photographed only ourselves and our warm gatherings, without being distracted by abstract shots. If you get hungry in Gagra, go to the Ritz🙂
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Арина Т.
Level 8 Local Expert
January 10
I liked the national flavor, open and sincere, friendly waiters. Amazing dishes!
I was there for breakfast - it was wonderful and delicious. On weekend evenings, there's live music and dancing!)
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Rina
Level 8 Local Expert
September 5, 2024
The best restaurant in the whole of Gagra!We visited a lot of places in Gagra, but in our opinion this is the most delicious, the best place. Very large portions, the food is all delicious, everything is fresh, friendly staff,reasonable prices, the quality of the dishes is excellent🔥I advise you to visit this restaurant, you will not regret it!
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Владимир Алексеев
Level 12 Local Expert
August 14, 2024
A great place in Gagra, where you can really enjoy the dishes of the national cuisine of Abkhazia. It's so delicious that it's impossible to stop. Beautiful serving, large portions, fast service, friendly staff, welcoming atmosphere, everything is clean and overlooking the sea! The only drawback is that there is no cashless payment terminal, only cash or transfer, which is not very convenient, but this did not spoil our impression of the institution itself and the delight of the cuisine. We will definitely return there 👍
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Надежда Калинина
Level 3 Local Expert
January 5
It was 05.01, the food was very tasty, the portions were large. We really enjoyed the quality of the food, the prices are reasonable. But unfortunately, we had a very unpleasant waitress. She wasn't openly rude, but it felt very unpleasant, as if we had come to her house. They didn't take the change, 250 rubles in total, but later they noticed that the receipt already includes 10% for the service, for a total of 680 rubles, which is already decent. In fact, the service does not cost even a hundred rubles.
And one more thing, why take out hot soups and second courses at the same time? So that everything cools down together? In my opinion, it's not done that way, or at least clarified.
Finally, I repeat - there are no questions for the chefs, I would even like them to have all these 680 rubles in their pocket.😄
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Николай Семин
Level 10 Local Expert
October 5, 2024
For understanding, we have been in this coffee a lot of times, even when it was not glazed yet, so there is no bias here, we loved the place
1. During our 4 visits to Abkhazia, we have seen more than once that there are good-natured and open people here, but ... to greet guests, clients with such stony faces, as if - you already have to - it's power! Except that friends were greeted with a smile. We have repeatedly left tips in different establishments and more than 10% of the standard interest, but the service here has become such that it should be a shame to take money for it
2. Food. We ate 4,000, that is, we took quite a few. But guessing and making a delicious salad is also a separate art! Irish coffee was made so that there was nothing to drink except alcohol (they took it there more than once and everything is OK), beef in a frying pan with cherry (with ordinary tomatoes) for 700 rubles..the rain is full, it is better not to try trout for 1000 rubles, but to go to the trout farm and eat it there. The potatoes and cheese were simply not finished so that everything inside did not separate from the crust. Cheese soup, well, at least somehow, but by God, take master classes or other recipes.
As a result, it is a pity. They were almost the coolest in old Gagra, but became an ordinary eatery on the stream
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Екатерина
Level 17 Local Expert
May 22, 2024
We were at this cafe tonight. We walked from the Prince of Oldenburg Castle, looking for a place to relax from walking. The place was attracted by a beautiful outdoor terrace and music. The friendly staff has a pleasant time, the music is uplifting. We were not hungry and limited ourselves to ordering fine wine with a cheese plate, coffee and ice cream. What could be better in good weather on a warm coast!?) I liked everything: cheese with honey and nuts, ice cream - the freshest, with a beautiful serving. A pleasant conversation with the waiter complemented our impression. I recommend it))
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Ирина
Level 10 Local Expert
November 11, 2024
Beautiful view from the window, polite staff, cozy atmosphere.
The food is relatively inexpensive and delicious.
They cook quickly.
We will definitely come back if we are in the city.
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Ольга Горяинова
Level 7 Local Expert
August 31, 2024
We really love this restaurant! Great food, very tasty, always with fervor from the heat, large portions. Normal prices. This is the third year we have been eating at this restaurant. I highly recommend it to everyone, you will not regret it.
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Павел Ш.
Level 12 Local Expert
September 2, 2024
Greetings to all from sunny Abkhazia! Guys, words are not enough to describe the delight of the dishes in this restaurant. The waitress girls are super, the service is at the highest level.The second day we have a gastronomic orgasm! The portions are large, delicious, the music is light, relaxed, in tune. The mood is great!
Thank you guys so much! Good luck to you and good customers!
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Юрий Елисеев
Level 12 Local Expert
October 18, 2024
The magnificent nature of the mountain lake. A monument to the Soviet period, at Moscow prices, food in the dining room, plastic catamarans and paid toilets. A small cottage of Stalin, Khrushchev and Brezhnev with a small semi-abandoned park around.
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Ирина М.
Level 19 Local Expert
July 26, 2024
The business card of Abkhazia! Before visiting there, it is better to refresh yourself in Gagra or Pitsunda. I've tried food in all establishments - it's not delicious!
Be sure to take a ride on catamarans - the view from the center of the lake is different. It's also called a 3D tour on the observation deck. You're wearing glasses, the video is transmitted from a drone, and next to it a handsome Caucasian tells the story of this territory)) Beautiful...
Don't spare the money, be sure to try it!
Above, there are even more beautiful places at 2,700.
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Татьяна Ан
Level 13 Local Expert
October 12, 2024
When I came to Abkhazia, I knew that I would go to this institution. I've read a lot of good things about him and not so much.
The establishment really deserves a solid 4.
The quality of the products is undoubtedly excellent.
Is the place cozy? Yes!
Evening music is present.
But if everything was perfect, there would be a five.
Now about the cons.
Either this is the mentality of Abkhazia, or the cook does not know how to cook meat, or the stars turned out that way....
But this is not a medium rare roast Rib Eye. I don't think it's a Rib Eye at all, because the meat was completely fat-free. No, it was delicious. But that wasn't what I wanted. The waiter was told this, but no action was taken.
That's why I'm shooting a big and fat Star.
In general, I recommend it!
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Елена Смурова
Level 13 Local Expert
August 25, 2024
Lake Ritsa is a must-visit. We drove ourselves by car. Entry to the territory of the reserve for an adult is 700 rubles, for a child 200 rubles. There are several tourist routes (you can see the diagrams at the entrance to the Ricin nature reserve). The road itself is very picturesque, suitable along mountain rivers and through a canyon. It is best to go early in the morning before the arrival of the bulk of tourists. We were there around 9 a.m. The problem will be with parking near the lake itself, it is better to drive a little further, there is a large parking lot and then return on foot, a catamaran ride costs 500 rubles per person.We had a delicious meal in the cafe, and the condition was if we put the car in the parking lot at the cafe, we must eat, and the check is at least 1000 rubles. or 500 rubles. for parking.
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Андрей
Level 18 Local Expert
October 24, 2024
The lake, nature is beyond praise.
The service and prices are Sochi. Expensive and intrusive. Over the past 3 years, the price-quality ratio has deteriorated.
You can get there by any car, the road is good. Entrance to the territory is paid.
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Kataris
Level 9 Local Expert
August 19, 2024
Huge portions, everything is very tasty. Friendly and attentive staff 👍 Comfortable sofas, pleasant bright interior. Sea view. The air conditioner works fine, but it doesn't blow much. And you can go directly to the beach under umbrellas. There are plenty of empty seats in the afternoon at 14.
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Вера С
Level 4 Local Expert
July 2, 2024
Everything is very tasty! We ordered branded pizza, khachapur, barabalka, noodle soup and shish kebab. Khachapur is the most delicious in Abkhazia that I have tried)) The pizza is unusual, with very good meat, it is definitely worth trying. For 5 people, the bill came out to about 6 thousand, but we were very full, and we took half of the pizza and khachapuri with us. No wonder the restaurant's rating is 5. And the service is also excellent, by the way, we were very pleased!
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Екатерина Иванова
Level 10 Local Expert
January 14
A restaurant with a sea view... blunder!!!)))... ordered chicken noodles and shish kebab. The meat is good, but it's slightly salty for me, but it tastes good for everyone. The hall is clean, there are quite a lot of people. The staff is friendly. I think we were on January 4th, walking around Gagra one day.
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Елена М.
Level 5 Local Expert
April 30, 2024
A wonderful cafe! I liked it so much that in 4 days of rest, we had lunch there twice. Although we love to visit and taste the cuisine everywhere. The first time we celebrated a birthday, the restaurant gave us a gift in the form of a cake with a candle and congratulations from the staff, which is very pleasant. I would like to note the fast service and, most importantly, delicious large portions. We took several different dishes and each time everything was eaten with pleasure. The prices, so to speak, are average for good cafes on this coast, not very cheap, but fast and tasty. Live music in the evening, you can dance.
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Регина А.
Level 3 Local Expert
November 22, 2024
Service at a height
Pleasant atmosphere
The portions are huge and most importantly not really tasty
Cocktails! To be honest, I am shocked, the price of the quality is consistent.
The staff is very polite and pleasant
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Цуката Маракуевна
Level 20 Local Expert
July 30, 2024
A good cafe, lots of seats, 2 halls for smokers and non-smokers, beautiful views of the beach, spacious panoramic Windows.
Friendly service, everything was brought quickly. Okroshka is delicious, homemade citrus lemonade is great for quenching thirst. I liked everything!
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Татьяна
Level 4 Local Expert
January 14
We had a rest in January, and we came here for lunch. We ordered meat and fish in pans, salads, feihui compote, everything is very tasty, especially lavash)) . There are two halls there, we were in the smoking room, comfortable large upholstered sofas, you can open the windows from which you can enjoy a magnificent view of the sea
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Виктория Пашкова
Level 5 Local Expert
January 8
Great restaurant, delicious food.
Two halls, live music. An atmospheric establishment. We didn't wait long for the order, and it was delicious.
The staff is polite and friendly!
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Андрей Лощаков
Level 10 Local Expert
October 29, 2024
The place is normal, located in the coastal area, overlooking the sea. They cook fast, the prices are not cheap. The design is simple. Salad with a tongue with a lot of mayonnaise, I do not recommend it. And something has to be done with the flies, there are a lot of them in the hall, it's unpleasant
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Машуля В.
Level 9 Local Expert
October 12, 2024
Wonderful cafe, wonderful cuisine! I highly recommend kharcho, khachapuri-boat, you can swallow your tongue, it's so delicious! Nice place, nice service!
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Диана Г
Level 13 Local Expert
May 27, 2024
April 2024.
It's a very cool cafe. The location is good, the view from the window to the sea is fascinating. Beautiful surroundings, clean and cozy. The staff is polite and hospitable. A large selection of dishes, a beautiful serving of dishes. The dishes are fresh and delicious. The prices are not cheap (the average price tag for lunch for two is at least 5,000 rubles).
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Аноним .
Level 8 Local Expert
December 1, 2024
I really liked your cafe.The food is very tasty, especially the lamb.Thanks to the cook.I also wanted to say thank you to the waiter Irina.On my jam day on 26.11, everything went fine.I wish your cafe the greatest prosperity
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Елена Б.
Level 4 Local Expert
August 5, 2024
We were here on July 28, 2024. A cozy beautiful room, comfortable sofas, very polite staff, fast service, and the food is delicious! The portions are huge, the prices are reasonable....I liked everything very much, I recommend it!
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Биченов Георгий
Level 4 Local Expert
August 31, 2024
everything is delicious but.... The waiter who served us is a natural-born grub... and most importantly.... flies are just animals)))). they don't let you eat))) ... the manager of the institution is for you... Open your eyes and sit in the hall with these flies yourself...hang the ribbon elementary... there are many tools and equipment against insects and flies... flies flyiiiiii
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Natalia Maystrishina
Level 11 Local Expert
November 21, 2024
This is the first cafe at night on our honeymoon! We ate meat hodgepodge and chacha. everything is fine! and what bread! The tortillas were just great! We haven't seen them anywhere else. We were in early November 2024!
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Елена
Level 6 Local Expert
June 21, 2024
The best cafe of all for our two-week vacation in Abkhazia and Sochi. 10 stars out of 5. The dishes are very diverse and delicious, the portions are huge)) They serve super fast, the service is excellent. One of the most pleasant vacation experiences. I definitely recommend it!
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Елена Урецкая
Level 3 Local Expert
October 29, 2024
It's a great restaurant.
Very tasty cuisine.
Polite staff.
Clean, cozy.
We will definitely return to this restaurant next time.
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Катерина Порубенко
Level 16 Local Expert
November 11, 2024
A very good restaurant. It's clean and tidy. Delicious food and a great view from the window.
There is live music in the evenings, and you can dance heartily.
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Светлана Линькова
Level 8 Local Expert
January 8, 2024
We were in Gagra for the New Year holidays! We celebrated our birthday in the Ritz!!! A very beautiful place with a sea view!!! Polite and friendly staff, warmly welcomed, brought everything very quickly and most importantly food for every taste, very, very tasty at reasonable prices!! From the restaurant, the birthday guests are presented with a gift and congratulations from the staff, accompanied by musicians. We really liked everything, thanks to the Ritz restaurant!!!😘
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Дмитрий Б.
Level 4 Local Expert
August 19, 2024
A wonderful place!!!! The staff is helpful, good-natured and hospitable!!!! Food requires special attention. You don't eat, but admire the different flavors of Abkhazian cuisine!!! Thank you very much for the sea of impressions!!!!
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Журалайф
Level 12 Local Expert
January 13
We were in for the January holidays , we wanted to eat delicious meat , we chose national dishes and the dishes of Abkhazia and it turned out to be not tasty at all , the meat is old .
The prices are high . For the service, 10 percent is included immediately in the bill.
The only advantage is the sea view.
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Roza Sarsania
Level 6 Local Expert
February 27, 2024
A wonderful place! Excellent service! Very friendly staff! And a wonderful musician! Well done! We celebrated my sister's birthday! Congratulations were voiced from the restaurant with the present "champagne with glasses" ... It was unexpected and pleasant ..
Thank you very much to Kristina, she is a wonderful girl and a wonderful waiter.. Like the other staff of this restaurant!
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МИХАИЛ ЖУКОВСКИЙ
Level 5 Local Expert
November 8, 2024
A great restaurant, with very good cuisine. We liked everything. Very pleasant waiters brought the order quickly. Beautiful sea view from the window.
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Сергей Носов
Level 16 Local Expert
May 12, 2024
A fairly expensive restaurant by the standards of Abkhazia, but very good cuisine, shish kebab is very tasty, we tried many different types, all very tasty. The staff is very friendly and attentive and, although there were a lot of people, the service is very fast.
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Ирина
Level 8 Local Expert
July 28, 2024
I liked the restaurant/cafe. It's very beautiful inside, the waiters are all in beautiful uniforms, they were friendly. Everything is very tasty. The entrance is from the main road and from the beach. Only for us the prices are above average, so we went once for lunch