It's disgustingly simple!!!! When you buy a ticket, you choose one thing, but in fact another, as a result, you were dropped off in some city before reaching your destination, waiting for another bus. I was supposed to arrive at 5. I arrived at 7, so it's not the bus station as it says, but on the railway. What a madhouse, Russian operators do not work abroad, how can a person communicate changes!!! The lowest company of all.
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Татьяна
Level 4 Local Expert
June 23, 2021
The organization is terrible.They dropped the passenger off on the road, for outrage that there was no air conditioning, but they promised there would be.Dirt in the cabin, the smell of fuel..Never use this company.Shameless, arrogant..The man was dropped off and the things were taken away..I will have to apply to the relevant authorities.You can't leave this without punishment.