There is no separation in the reviews between shashlikoff and Royal B. But the review will be about two. The most beautiful thing in this place is the view of the Irtysh River, the bridge, the embankment.. THAT'S IT! Having reserved a table for earlier in Shashlikoff, you can come and find that the table is occupied by other people, this is normal, they practice. The service is slow, orders are confused between tables. At prices, it is moderately expensive in the city, but you can go. The dishes are dirty. The administrator greets the pilot Royal B, jumps around you, they thought for a long time about what to order in the menu, it is meager, but expensive. As a result, 2 stars for two expensive pilots.
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Hao Mingzi
Level 14 Local Expert
June 8, 2022
It was a year ago, everything was fine! I checked in on Monday, at 09:00, on the second floor to room 202, arrived by car from Almaty, I was very tired, I wanted to sleep it off, but unfortunately I couldn't, suddenly they started repairs, but no matter how the girl at the reception named Angela tried to stop this mess, everything was useless!
As a result, I asked to call the manager, I used to be from Almaty, "he hasn't worked for us for a long time!", that's the result, the attitude towards the guests! In a word, the disgusting attitude towards the guests who come to this hotel once again! I tried to fall asleep for two hours, it didn't work out, I eventually moved out!
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Андрей К.
Level 6 Local Expert
August 23, 2022
I was pleasantly surprised by the level of service and the general atmosphere of the hotel. 5 points!