The approach to clients is 0. In two days I asked if they could collect a bouquet in a box with me, they said that yes, they collect it within 15-20 minutes. I arrived, they argue with me that they did not say this when they showed the correspondence, they said that such flowers were not available. I said that then they need to warn the buyer so that we check availability, to which, instead of offering to assemble another composition, they told me: we have delivery once a week, it's like in a store at home, something is also running out. And I'm not interested in how much and when the delivery is, they told me that come, we'll collect it, and I came. But they didn't collect it for me
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Parviz Abdugaffarov
Level 4 Local Expert
March 9
They just gave me a half-rotten bouquet, it's not fresh at all.
I demand an exchange from them, they just ignore me, I strongly advise against it