Minsk, Kulman Street, 3помещение 113, этаж 1
S-mart.by
Address
Business hours
Closed until tomorrow
Directions
Ploshcha Jakuba Kolasa
580 m
Dom mebli
410 m
Features
Credit card payment
Wi-Fi
Data recovery
Monitor repair
Brand mobile phone:Alcatel, HP, Samsung, BenQ-Siemens, Nokia, Apple, Acer, DELL, HTC, Huawei, LG, Meizu, Motorola, Philips, Sony Ericsson, Sony, Vertu, Voxtel, ZTE, Panasonic, BlackBerry, Xiaomi, Honor
Brand of computer:Acer, Lenovo, LG, DELL, Compaq, Apple, HP, ASUS, GIGABYTE, MSI, Samsung, Sony, Toshiba, Packard Bell, HTC, Huawei, ZTE
Wheelchair accessibility:unavailable
154 reviews
October 9
Disgusting service! We called and asked if they would take the Vertu phone for repair, they said bring it! We brought a phone to the other side of the city, we said we haven't fixed such phones for a long time😂 How long ago? An hour? We called an hour ago!)
They say, Okay, so be it, leave it😂
Then a week goes by, we call, they say we can't find a charger for the phone, wait more. We are waiting for another week, we are calling, they say your master is not there, call back in 20 minutes, we are calling, 1.2,3, no one is filming 🤷🏼♀️
It takes 3 weeks) we call) they raise) we ask, tell me what's wrong with the phone, can I fix it?) They answer rudely, if you really need your phone, come and get it, I won't watch it anymore. We ask, so what's with it? You can fix it, They answer us- I will not fix your phone, if you need it so urgently, come and pick it up😂
What is this all about! You couldn't tell right away that you don't have a charger for it, nor are you going to fix it! I hope nothing was pulled out of the inside of the phone, but I'm just SHOCKED by such service! Guys, it is contraindicated for you to work with people! Put the administrator down and let him communicate with people, you definitely can't do it.
See original · Русский
1
June 11
The first appeal. I left a request for a callback on the website. To clarify the possibility of repairing headphones. No one called back the next day. OK. I typed it myself. The young man answered and, in response to my extremely polite treatment, interrupted me and communicated in such a tone as if I owed him something. At my request to communicate more politely, the call from the service was simply completed. I called back, you never know, the connection was interrupted. But no one picked up the phone. Maybe it's a good service. But I won't find out about it because after such treatment, not a foot.
See original · Русский
5
September 12
I asked about the repair of two small cameras. A week later, I received a call with information that both were repaired for 40 rubles. I come the next day, they can't be found and they say that they have information in their database about the return without repair and they still can't find it, they said they will inform you when they find it. I call the next day, they say in a week they will fix only one for 85 rubles, the second one will be refunded. I called today at the beginning of the day, when they promised to fix it, they said the master would be in an hour to find out from him how things were going with the repair, even after two hours they did not dial, I called again, they said they would clarify and call back, they did not dial, I called two more times they did not answer, I called in the evening they said that the master had already left and they I'm not aware of the situation. The fact that they can't fix it is fine, but what relation to the client is unacceptable, addressing me with obscene words and a dissatisfied voice. I sincerely advise you not to contact these people
See original · Русский
2