Salon shtor
10 reviews
May 12
I want to share my experience of contacting this curtain salon. It all started very well: I came personally, the staff helped with the choice of fabric, told me everything in detail and showed me — thanks for that. However, when I was asked to provide detailed estimates (prices per meter of fabric, number of meters, cost of work, etc.), I was refused — they say they do not provide such layouts. This is the first disturbing moment.
Next, we tried to coordinate the arrival of a master for the selection of wooden blinds — and then complete chaos began.
The first visit was scheduled for a weekday from 3 p.m. to 4 p.m. I got off work, arrived, and waited for the master for an hour. During this time, I wrote to Viber, called the salon — no one answered. I left at 4:10 p.m. 15 minutes after that, they called me and asked: "Where are you? The master has arrived." It was extremely unpleasant and disrespectful.
We decided to reschedule the meeting for next week. I was offered time and asked if it suited me. I didn't give my consent, but I asked a clarifying question, and I didn't get an answer. And then the call came again: "Where are you? The master is in place." When I asked why no one had confirmed the time, I was told that "it was the weekend" and they couldn't answer. At the same time, I was accused, they say, "the master came in vain," "it's inconvenient for him," etc.
Earlier, I asked for direct contact from the master to avoid such situations, but I was refused — all communication via Viber with the manager, who responds with a long delay.
Bottom line: the salon itself is not bad, the choice of fabrics is large, and everything is fine with the design. But the organization of work, especially the timing and communication with the client, is just a disaster. It's especially disappointing that in the end I was made to blame for my own mistakes. I ask the management to pay attention to this issue and reconsider the approach to customer interaction.
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February 2
Convenient location of the store near the box 99
A huge selection of curtains and tulle, various fabrics for them
Very Literate
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1
May 20
Hello! I would like to thank the Curtain Salon for their professional work. We matched the color of the curtains in the hall, which matched my always sunny bedroom. We chose blackouts. A week later, I had the curtains - quickly and efficiently. After that, I decided to choose a fabric for the bedspread. We also picked up an interesting fabric, I am satisfied with the tailoring. The staff is polite.
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May 16
The largest selection of fabrics in the city. Roman curtain, porters are very well made! 🙏🏻👌
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September 21, 2023
An amazing team of professionals. The girls made us great turnkey curtains. The best price and quality . I highly recommend it!!
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3
August 23, 2022
I have been cooperating with this salon for a very long time, in particular with Natalia, a specialist. I ordered curtains to my apartment, then to my son's apartment, then to the house. There were also mistakes on my part. But Natalia always solved problems if they arose. Yes, the price is not cheap in this salon. But the quality is also excellent here. The quality of service is first and foremost. And a good mood and beautiful design solutions are difficult to evaluate in money. I found MY curtain salon.
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1
August 26, 2021
An excellent salon, a huge selection of fabrics for every taste, a large number of catalogs, the opportunity to take a sample at home for fitting, professional consultants, high-quality tailoring, fast work. I recommend everyone to start looking for curtains from this salon)))
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1
December 30, 2023
Class mom liked the curtains and the price is not expensive
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1
August 15, 2022
The material is sold in three expensive 70p elsewhere 30p, so they also sold the marriage, I do not recommend this store👎👎👎 Horror
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2
2
March 13, 2019
I didn't like to choose from samples
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2