It is a pleasure to visit the branches of Sberbank. Modern interior, comfortable atmosphere and professional staff who make a positive impression
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Святослав Сорин
Level 8 Local Expert
February 17
I've been using a Savings card for several months now, and the loyalty program is really cool. Points are awarded quickly, and can be accumulated or exchanged immediately.
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Ника К
Level 2 Local Expert
July 18, 2024
I arrived at the department in the heat, but it is closed due to technical reasons.for reasons. I arrived the next day and picked up a new card. It was also necessary to close the account using the old card and withdraw the remaining money, the specialist redirected it to the cashier. The cashier said that the money can be withdrawn 15 days after the account is closed, or write an application addressed to the head and, after his approval, collect the money in 3 hours. I decided that I would have to come back in 15 days. The cashier immediately left for lunch.
Then I decided that I needed this amount earlier. I clarified with another specialist, it turns out that it does not take 3 hours to wait for approval, because the request is sent electronically to the head, he quickly coordinates and you can take the money.
It turns out that the cashier was in such a hurry for lunch that she just decided to send me.
A very bad attitude towards clients, at the same time, I want to note that some specialists, on the contrary, behave very friendly, there is a desire to help. But the overall impression is of course very spoiled.
I had to make a third visit to the bank to collect my money.