The bank is getting worse and worse every year.Today I tried on Uralskaya 1A to put money on the card through an ATM.I tried five times, the ATM returned the bill.I couldn't put it in that way, and I also forgot my card at the ATM.In this bank (225 Kab, where the management sits)they explained to me that it turns out that I am in Belarus, I cannot put a 100p bill on the card of this bank at an ATM.It's really fun!They said they would sort out the situation and call back in the evening.However, no one called back.I had to make the call myself.They didn't give a damn about their client.The card was taken out but it is not returned, you need to pay and get a new one.How do you like the service!?"Everything is for customers," They spit at their customers from a high bell tower.
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Никита Ибрагимов
Level 2 Local Expert
October 13, 2024
I have a salary card in Sberbank, the branch at Masherova 80. I decided to take out a consumer loan. They offered insurance for a loan. The conditions were explained incorrectly (or they made a mistake themselves, or Belgosstrakh is the most cunning), and instead of paying insurance monthly, they paid the entire amount for 7 years at once (maybe they have personal agreements there). I wanted to cancel the action on the same day - they start stupidly "throwing". Therefore, I am writing a pre-trial claim to the bank, returned the loan and will continue to clarify the current situation in the legal field. Sooo long waiting time when taking a ticket!!! To change the currency, you can sit for up to 40 minutes. IT'S JUST TERRIBLE AND INCOMPETENT!!!
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2
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Александр Шкуёнок
Level 12 Local Expert
November 29, 2024
In this department, only a few people can work at the cash desks quickly and professionally. Time is losing its course there. If you need to rest or get lost at work, feel free to go to this department. At least an hour is provided for you. And this is the best case scenario.
For two branches of this bank, I met only two employees at the cash desk who work quickly and professionally.
Evaluation of the same operation. And the time spent on its execution.
And the assessment applies only to cash transactions