On 24.01.2025, I received a parcel.
I was served by a girl, very polite, with a very beautiful smile!
I explained everything in detail about the return and even printed out an approximate document that the company will have to create when returning the goods.
However, everything came up and I didn't have to return anything.
Thank you for your courtesy and promptness!
I wish there were more such specialists!
Peace, kindness and prosperity to you!
See original · Русский
Александр
Level 8 Local Expert
December 23, 2024
The employee found fault with the contents of the parcel, stated that "the company has rules" and refused to send it. Although all the "inappropriate" contents were received at another SDEC pick-up point a few days ago. At the same time, the "rule-abiding" employee did not explain the reason for the refusal, arrogantly communicated and was in the workplace without a badge. 23.12.24 14:30
See original · Русский
Ellie
Level 3 Local Expert
February 6
A pleasant-looking point, excellent location and lovely staff! Now I go to send/receive parcels only here or to the point on Industrialnaya 5 (it's faster in terms of time)!