The staff is polite. But the audibility is high, the door is wooden and through it you can hear everything that happens in the corridor. The rooms have old furniture, it smells like bleach in a hospital (but there is confidence that cleanliness is being monitored). I cannot give a low rating to this hotel, as the prices are appropriate! This is a cheap hotel for Ust-Kamenogorsk. It is worth considering at once that for 7000 tenge you will not be provided with a room with European renovation and some additional services. Cheap, repairs and furniture match the price. It's pointless to find fault. If you come for a week, then you can tolerate it - you get significant savings, given that for 7000 tenge they give you a full-fledged room with its own bathroom.
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Марина Павленко
Level 5 Local Expert
October 9
Good hotel helpful staff polite receptionist
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Choco Ngk
Level 10 Local Expert
August 23, 2023
Of the advantages, only the location and the estimated time of departure at 15:00. The cost for a standard room starts from 7000t. The room stock is completely worn out. Plumbing is falling apart and falling off. The furniture is old. It remains a depressing impression.
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Евгений Кутепов
Level 9 Local Expert
August 31, 2022
The room was taken by a "Suite" (21 rooms -10000 Tenge per day). The bed is double, the bed linen is clean. This is probably where all the advantages of the "Lux" end.
In addition to the bed, the room has a bedside table, a desk with ragged corners, without handles on drawers; a small, lopsided refrigerator; almacom air conditioning; haier TV. There is a bathtub in the bathroom; there is no cork; there is no shower curtain; towel hooks are broken or deformed; the trash can has "lost its head" (the lid is broken off); there is no sound insulation in the rooms, you can hear not only the neighbors behind the wall but also from the farthest room probably. It's very noisy! The sound of passing cars is the same as when the windows are open (the windows overlook the facade of the building); there is no phone in the room; there is a bedside table and a closet at the entrance, which is apparently propped up from the wall with a roller made of rags.
In short: I do not recommend this hotel to anyone who has a choice. I personally went to it because I arrived very early and needed to rest after a day on the road. I stayed for a day, if I stay late, I will definitely change the hotel!☝️
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Александр Шульга
Level 15 Local Expert
June 22, 2023
Thanks to the receptionist for not leaving us to spend the night in the car. In the evening, we did not have time to exchange rubles for tenge, she settled us on her word of honor that in the morning, with the opening of the exchanger, we will exchange money and pay off. The hotel is from Soviet times, but it is maintained in order. Clean, cozy, inexpensive.
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Сакен К.
Level 11 Local Expert
May 2, 2023
I was on a business trip. The hotel is like a passageway, the audibility is super, then gasps, then someone is looking for their drinking buddy. Apart from the polite staff, there are no more advantages. The owner needs to think about repairs. The price for a room for such a hotel is too high.
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Надежда Покидова
Level 5 Local Expert
July 14
It is expensive, there is no worse and cheaper nearby
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Дмитрий Барышев
Level 11 Local Expert
October 21, 2021
I was on a business trip To Ust-Kamenogorsk, I accidentally found this hotel with my wife, I can't say anything good and I don't want to, for the first time in my life I really didn't like being in a room that smelled damp. We wanted to take a shower after arrival, but there was no shower hose in the bathroom, no hygiene products, and slippers that are given free of charge in any hotel were sold to us for 500 tenge per pair, another thousand, 7000 accommodation. And that 8000 thousand is not for anything. It was cold in the room, despite the fact that the temperature outside was below zero
. I didn't have the strength to look for something better from the road. I DO NOT RECOMMEND IT!!!!!
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Андрей Анатольевич
Level 4 Local Expert
May 2
It is not comfortable in the rooms, it is better to rent an apartment
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Валентина Галкина
Level 9 Local Expert
March 27
I go there in a photomask.I often make a printout and a photo there.
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Александр Струков
Level 7 Local Expert
May 24, 2023
It is very, very difficult not to put it all into words.at least the repairs were done and the furniture was changed everything is broken a terrible hotel is hanging out
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Айкын Рамазанов
Level 3 Local Expert
March 2
A tired hotel! Repairs are required!
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Анастасия Арон
Level 5 Local Expert
February 22, 2022
Dirty sheets... It's unclear what. Some small insects on the floor. The payment takes place at 3 p.m., even if you stopped by at 9 and rented a room for a day... Generally so-so... Very clear audibility from neighboring rooms
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светлана с.
Level 5 Local Expert
September 9, 2021
The hotel is good. Everything is clean, the staff is polite. I took off one star because there was no hot water. The heating main was repaired.
Well, the price is adequate.
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Илья Сушков
Level 5 Local Expert
November 26, 2022
You can spend the night, everything is clean, the staff is responsive.
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Иван Ким
Level 4 Local Expert
December 12, 2023
The hottest memories 😆😆😆
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Слава М.
Level 5 Local Expert
May 17, 2021
I took the standard room. There were ants in the room, I ask the management to teach the staff how to use the cash register. I needed a receipt for reporting, the administrator could not make it, because he does not know how to use it. Otherwise, everything is fine, the admin is attentive
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Зафар Салимов
Level 9 Local Expert
August 11, 2022
Half-star hotel
He will tell you another amount on the phone when he answers, there are no such numbers available
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Люва Махмуд
Level 7 Local Expert
September 14, 2021
Sorry for the expression the hotel is finished, not a bedbug hotel, they don't even give out towels, not to mention other things
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Анастасия В.
Level 8 Local Expert
April 23, 2022
Complete horror, dirt everywhere, workers are not doing their full job.
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Александр Жогов
Level 11 Local Expert
March 15, 2020
Terrible hotel! There is practically no kitchen! The furniture was all "alive"! The equipment is in poor condition. Electrical outlets fell out of the wall. Poor cleaning. There are a lot of drunken companies, making noise, shouting. The security service sleeps at the counter and does not make comments to anyone!
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Михаил Ситник
Level 8 Local Expert
November 20, 2019
The price/quality ratio.
Friendly staff, friendly attitude.
It's a pity that there was no minibar.
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Ольга К.
Level 3 Local Expert
March 4, 2020
The room is very expensive, there is no TV or Internet, not even a blanket, there is a small refrigerator and it is turned off.
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Андрей М.
Level 5 Local Expert
February 19, 2019
A good and inexpensive hotel, the rooms are small, but generally decent, although something could change from 2016
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Ирина Лисица
Level 12 Local Expert
July 28, 2019
The convenient location of the hotel. Cozy rooms. Clean linen.
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Денис Немчинов
Level 24 Local Expert
December 14, 2021
A good hotel.
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Шамиль Джафаров
Level 3 Local Expert
September 14, 2021
The hotel smells awful of bleach
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Сергей Никитин
Level 10 Local Expert
October 1, 2021
It's dirty and smells musty.
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Наталья М.
Level 7 Local Expert
September 29, 2020
A good hotel. Cozy, easy.
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Анатолий Карпенко
Level 18 Local Expert
December 14, 2019
Convenient location. Reasonable price. Parking.
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тантар тантар
Level 8 Local Expert
September 4, 2019
Very old and dirty rooms! A long time ago, everything fell into disrepair! Curtains are like footcloths, also burnt!
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Дмитрий В.
Level 4 Local Expert
April 7, 2019
The prices on the price list simply do not match the numbers, but you can agree on the price.
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Айбек Тулкибаев
Level 7 Local Expert
August 2, 2021
A great place
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Сергей Ломинский
Level 2 Local Expert
April 7, 2021
The administration is rude
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Алексей Демидов
Level 16 Local Expert
January 24, 2022
Dirty
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Евдокимов Александр
Level 5 Local Expert
September 2, 2020
So-so hotel
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Аркадий Рыжов
Level 6 Local Expert
June 14, 2019
This is a former culinary school. And the hotel is not very expensive and the price is too high for it.
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Макс Шапошников
Level 6 Local Expert
January 24, 2019
Everything is fine, well done! Documents are being made!
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Алексей С.
Level 5 Local Expert
November 5, 2018
Disgusting place, everything is old and dead, the price does not match!!!