You can look at fire, water and the skill with which your equipment is repaired for a long time! I had minor repairs, so they fixed it right in front of me - and it was a little show. The master quickly disassembled the saw into parts, replaced the necessary part, lubricated where necessary, tested the operability of the part a dozen times, and assembled it just as quickly! Of course, I admired the speed of work and the clarity of actions. But before that, I witnessed another person's consultation about a motorcycle mower. A soft, comfortable explanation of the causes of the breakdown, repair options and the cost of each. Even the master told me how events will develop if not repaired))).
The service itself is not great, but the main thing is that it is clean and everything is in its place!!! You can buy a number of new Stihl equipment (there are definitely motorcycle pumps!).
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Никита Литвиненко
Level 2 Local Expert
October 11, 2024
Are you annoyed by the intrusive service? Do you want to run away from sellers who pester you with questions like "Can I tell you something"? Do you want to do all the dirty work yourself, and leave something to the real masters of your craft that requires a really qualified approach and high wages?
Then you definitely need to contact the service center Calm on Ignatenko 2.
In this quiet place, you will not be able to just come and hand over your chainsaw for repair, as I naively tried to do. After all, people who know their worth work here, and their main task is not to repair some damn chainsaws, but to show who is in charge here. Therefore, upon presentation of the saw, the employee put a brush next to the saw and pointed to the door, ordered me in a rather peremptory tone to leave the room, turn right, find a STUMP, and clean the saw on this stump. Of course, there are no "please", "be kind" and other verbal husks – after all, this is a workshop with extremely unobtrusive service.
It cannot be said that the saw was clean – after all, they worked with it, sawed firewood, branches, etc. But it cannot be said that it was very dirty – before leaving the village, I cleaned it so that there was no sawdust in the car, and in the next service, where I was forced to turn, the guys said that it was norms, and in principle, tool cleaning and chain sharpening are included in the price.
Nevertheless, I am sure that the Stihl Service Center, Ignatenko 22, will definitely find its client and offer him, in addition to cleaning the tool, sweeping and mopping the floors after himself – after all, everyone who enters the room brings dirt not only on the tool, but also on shoes. You can also connect these loafers to window washing, and also not give away the tool without dusting on the shelves. In principle, there are many options for working with the client, there would be a desire. And it seemed to me that there is.
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Александр
Level 3 Local Expert
August 7, 2024
Today I brought a chainsaw for repair with the expectation that I would have to leave it for at least a week. After all, the European brand, sanctions restrictions. Imagine my surprise when the master did everything in front of me in 10 minutes. He also adjusted the speed and gave some advice on further operation, at the same time for very reasonable money. And at the same time, it is good-natured, correct and understandable. I regret that I did not mention his name. The best service I've ever visited.