Sheraton Baku Intourist
26 reviews
December 1
Very very good hotel, modern with large rooms. The service provided is also in high lever. I recommend this hotel
October 24
We decided to relax in Baku, took the sheraton (Marriott), which was tested in other cities and countries, but we did not expect such a horror with rooms in any way!!!!
we had an Intourist room with a sea view from a balcony.
at first, they settled on the 2nd floor 240. the room is just a "dead" hygienic shower flowing, everything is dirty everywhere, old, the headboard is torn. It's not even 2 stars, it's a hangout!!!!We
had a fight.
the staff is, in principle, good and responsive. They gave me another room 2 floors above. The picture is a little better, but it's still very far from 5 stars!!! In general, apart from
the sea view and the staff, there is nothing like that. Either the manager is not working well, or the employees are not listening to him.
by the way, the breakfasts are also so-so. cheese and meat are smoked, juices from bags (there are no freshly squeezed ones)
24.10.24 I changed from 2 stars to 4, purely because of the guys at the reception, they are great. Finally, on the 4th day, they guessed to bring wine and fruit
And the cleaning has remained poor...
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November 10
Great hotel! Polite and pleasant staff, good rooms, cleanliness and comfort! Delicious breakfasts, convenient location. I recommend you to visit!!!
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December 14
The hotel does not "pull" 5 stars in any way, there are many complaints: a very ill-conceived space, the food also leaves much to be desired.
I'm not going there anymore!
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May 6
A great hotel by the sea. Delicious breakfasts. Close to the old town. Polite staff. She lived in a standard. Everything is in the room;))
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August 15, 2023
The hotel is super. Everything is excellent - service, rooms, location, restaurant, guests. Perfect snow-white linen and towels, cleanliness. We didn't find any disadvantages. We will stay here again
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September 6
Delicious breakfasts , good location, helpful staff
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October 3
The service is bad. The room was not cleaned for the first day. There was no shower gel, one toothbrush for two. There is no comb.
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October 8
The best hotel!
I really want to come back here again.
The view from the room is wonderful!
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May 12
Excellent hotel convenient location very friendly staff👍😍
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August 16, 2023
When checking in in the evening - the room is not ready, the air conditioner is replaced after 2 days, the ironing board was not brought for an hour after 2 calls, even napkins are not put on the table in the restaurant (I ordered fish), another day in the evening they are escorted to the table and after 15 minutes they say that the kitchen is closed!!!! What kind of 5 - star Marriott service is this ???? The windows are dirty.
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May 26
They made a discount because I know how to persuade people. We agreed with the hotel manager to constantly advertise the Sheraton Intourist Baku
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June 15, 2023
The hotel has very wonderful reception staff: friendly, sincere, ready to make guests' rest as comfortable as possible!
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June 20, 2023
Wonderful hotel. Beautiful, delicious breakfasts, good service. Everything that should be in the room is a paste brush, cotton pads, etc.
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May 7, 2023
There are no "consumables" in the rooms. Often, after cleaning, they forgot to replenish water and tea / coffee. The staff is great.
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August 4, 2023
An excellent hotel.
The work of the staff is beyond praise!
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March 19, 2019
The hotel was founded in 1934, very convenient location, near the embankment, the carpet museum, the alley of the Shahids, easy access to the center. There is a restaurant, a veranda, delicious European breakfasts, a buffet. The staff speaks Russian, the reception is open around the clock. The rooms are clean, there is a coffee machine in the room, very soft beds, beautiful room design, bathroom. 👌👌😎one minus there is no view, almost no windows. But maybe we had such a number.
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February 4, 2019
Lovely hotel.
Not all of its 4 stars.
Neat, cleaned well, a variety of breakfasts.
In the evening, dinner is also a very pleasant choice.
There is a gym, small, but everything you need is available.
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March 24, 2020
Great location! Great rooms! And so on.....
But the main thing is super staff! Responsive, professional, sincere!
Thank you so much!!!!!
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June 23, 2023
Very single breakfasts
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April 13, 2021
Nice hotel with a view of the Ferris wheel) It's a long walk to the center
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September 25, 2018
Stylish, cozy. Great bar.
Breakfast in the restaurant for every taste. Fast service. Stable wifi. Located some distance from the center.
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July 22, 2020
Interesting rooms and the hotel is very beautiful
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September 18, 2020
5 stars it is
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July 7, 2019
A terrible place ! Everything is bad in the rooms everything is broken
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December 3, 2019
The rooms are small
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