Smak
54 reviews
February 2
Overall, a good store.Pleasant, polite cashiers.Delicious, inexpensive pizza, pastries are also delicious. However, there is one "BUT".A seller works behind the counter with fresh meat and chicken, for which rudeness and, to put it mildly, an unfriendly attitude towards customers has been noticed not for the first time.The seller does not know the range of goods with which he works or knows, but does not want to, let's say, strain himself once again.When asked if there are any products that, of course, you want to buy, he answers, they say, look for yourself on the counter.She pretends that she does not understand what you want from her, asks again several times with dislike, despite the fact that you tell the seller the name of the meat or chicken cutting, which is indicated on the price tag.It works slowly.If you make a remark to the seller and ask him not to be rude, he says in raised tones that he is talking to you normally.You say bluntly that the conversation is over, but the verbal flow of unjustified indignation from the seller does not stop until you threaten that you will now ask for a book of "Comments and suggestions". I consider such behavior of an employee in any field unacceptable.I would really have left a complaint today, but I was with a small child, so I didn't have the opportunity.This is not the first time that the seller has noticed such behavior and in relation not only to me, but to everyone.There was a girl in front of us who was buying crab salad.The seller told the girl that she was standing in the wrong queue. To the reasonable remark of the girl buyer that there is no seller in the culinary department and there is only one queue, the seller said that let him stand and wait.In the end, she was served, but as if she was doing a very big favor. The departments are neighboring, they are not separated by anything other than the assortment of goods, why should the buyer figure out which queue to take, especially if the seller is in the field of view of several departments alone.
Everything happens in life, and everyone has a bad mood.However, a simple polite communication "seller-buyer" is the base on which it depends whether the buyer will come again or not.And just professional competence.The date of the store visit is 02.02.24.I will continue to visit the store, however, if the situation repeats, I will still leave a complaint against this seller.
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3
2
July 16
Great store! There is everything and the prices are pleasant. In terms of price /quality, their pizza beats all pizzerias! Although there are long queues, but at this moment 3-4 cash desks start working, and not as in regular 1-2 stores.
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3
July 20
Sellers on cigoret oh, how wrong the cash register does not work to buy water and a pack of cigorets this problem while the seller stands at the cash register and there is a nickname the cash register does not work you ask the Seller how to buy cigoret the answer is at any cash register and there are queues of 15 people
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1
2
September 17
A good store, reasonable prices, polite sellers... But not in the meat department! When I see Lyudmila the seller there, then all desire disappears to make purchases
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May 17
I work in this mall and often take food from them, if everything was fine for a couple of weeks after the mall opened, then at the moment almost all finished products are clearly overdue. He was poisoned several times not significantly, once seriously.
Ordinary products are the same as everywhere else.
Finished products are your personal risk....
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2
1
January 30
Emotional or something... Pizza tastes better. The lack of self-service ticket offices and long queues during rush hours are sad. But, the sellers are sociable, and the range of products is impressive.
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1
September 13
Cons: When you come to the checkout, you find out that the price on the shelf with the goods was old, and you come two days later, but the price tag has not been changed. There is often no seller in the finished goods department and you stand for a long time waiting for him to come. The quality of goods is not always good, especially for vegetables and fruits. Among the advantages: a fairly large selection of products. Regarding the staff: 50/50, there are also friendly cashiers, security guards and employees of the trading floor, and there is the opposite.
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1
August 3
Expensive store, slow service, you can stand on finished products for 30 minutes before the start of service
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1
August 7
Please tell me, where do these prices for greens come from? Meat is three times cheaper.Does anyone control the prices?
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1
August 4, 2023
Много нужных магазинов. Можно сразу зайти и все купить не только продукты,но много разных вещей. Открылся новый магазин Белита витекс. Очень хороший центр.
3
1
July 30
Long queues, slow service at the ticket offices. And so everything is fine 👍
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1
November 21, 2023
The store is too small for this densely populated area.....so we continue to go to Bobrovsky .....where in my opinion it is much more comfortable
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1
October 4, 2023
A good store, polite sellers. I always buy products there, I have not come across expired products. I am very happy with the store.
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1
November 27, 2023
The Smak chain of stores is one of the best in the city. The assortment is good. Large parking lot. But several times I came across very rude sellers.
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4
May 6, 2023
Вполне достойный магазин, хороший ассортимент мясной продукции, но жадный менеджмент его погубит. На длиннющий прилавок с мясом одна, редко две продавщицы. Там всегда собирается очередь и по долгу приходится ждать. Иногда просто плюю и иду в другой магазин.
1
1
May 26
Cherry tomatoes - on a package of 250 g, in fact, together with a container of 148. ???? This is an outrage. Is it that every sneeze is weighed??
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1
1
January 22
Today I took a markovka in Korean, a woman from the meat department with the hands she worked with meat put this carrot to me with her dirty hands
This is not the case
Violation of the Sanmin
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2
1
June 9, 2023
Хороший магазин., очень часто туда хожу. Продукты средней цены и вполне можно хорошо закупиться на небольшую сумму смотря что покупать.
3
August 11, 2023
Хорошее расположение магазина. Удобная парковка. Вкусная выпечка. Персонал вежливый.
3
April 30, 2023
Великолепный супермаркет! Замечательный выбор продуктов,внимательные девочки в зале и на кассах.Добра и успехов всем!
3
December 17, 2023
A wonderful store
Everything is there and the prices are not high
The pastries are generally gorgeous
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3
May 5
Super! The staff is polite!convenient product layout.
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3
November 29, 2022
Если сравнивать этот с магазином в Бобровском то посредственно, выбор продуктов основной. В этой сети магазинов покупаю часто фарш ,но к сожалению не всегда он не хорошего качества с запашком😒 остальное вроде ни чего ассортимент устраивает, за расширенным лучше ехать в большие магазины типа Бобровский.
2
2
August 17, 2023
Купили беляши с мясом 17.08.23. Это не беляш,это булка без мяса,а точнее-грамм 10 мяса добавили.
Платим за тесто? Стоит эта булка 9.89 за 1 кг?))
Разочарование !
4
1
March 28
there are not fresh products, pizzas are delicious
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2
December 26, 2023
A great store.always fresh pastries. And , DELICIOUS !
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3
August 30, 2022
Сеть магазинов смак всегда на высоте. Широкий ассортимент товаров, всегда все свежее и сотрудники очень приветливые.
3
August 14, 2022
Большие очереди, много касс, но как всегда работают 2-3, магазин больший, цены приемлемые, жаль, что нет касс самообслуживания как в евроопте
3
June 2, 2022
Я живу не далеко тц Бульвар внутри смак. СМАК есть заказ пицца и дешевле. Ждать готов пицца всего 15-20 минут а не советую выходной день заказ потому что слишком много очереди заказ пицца.
1
June 8
A good store!!
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3
October 20, 2023
Well, "Smaki" all stores are not bad and this one is no exception.
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2
May 11
A good store, but few cash registers....
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3
August 19, 2022
Отличный магазин, всегда большой выбор свежей выпечки и различных продуктов
3
December 18, 2023
We often take pizza. The only thing is that queues are annoying!!! We would make self-service cash desks. They don't stand in such queues anywhere else!
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3
September 3, 2023
Магазин шаговой доступности, без изысков.
3
February 22
There is not enough space. Problems with cashiers
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1
March 7, 2023
Предпразднечный день а всего работает 3 кассы( в 5 часов вечера . А так вобщем не плохо
3
July 10, 2022
Маленький магазинчик, по сравнению с магазином в ТЦ Бобровский, но есть все основные виды товаров и главный плюс, ближе к дому.
3
July 11
Everything is super
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3
November 5, 2023
You can run into spoiled milk
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1
November 20, 2023
Smak stores are on top!
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3
May 17, 2022
Нормальный магазин, хорошее обслуживание, расположение радует.
3
March 12
Very cool
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1
1
January 3
Great store!)
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3
May 10, 2023
Всё вкусно и красиво
3
October 14, 2023
I really like it
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3
November 14, 2023
A good store
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1
April 30, 2023
После 17 часов большие очереди
3
June 6, 2022
Ужасное обслуживание, хамство повсюду, что продавцы,что охрана, не рекомендую.
July 7, 2022
Хороший продуктовый магазин
3