It's a great place, I recommend it to everyone!!! Administrators respond quickly and well to everything! The employees are wonderful, beautiful, well-groomed, charismatic, smart and responsive!! And most importantly, they are bright and very fast!!)🥰🥰
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1
Ulyana C.
Level 2 Local Expert
April 17
I've been going to this institution occasionally for a long time, but today was the last time I was there.…In the meat with French mustard, right on top of the melted cheese, I found a sprawled BUG with paws and antennae (a mini version of a Cockroach) I thought, well, okay, anything happens and took it to the staff to show, they weren't particularly surprised and offered a replacement or refund, I replaced it and went on eating, and then I see in all its glory in fried potatoes, a shell withered from a bigger beetle)))bon appetit, as they say. I threw everything in the trash, didn't eat, gave 15 rubles for this pleasure and a bonus injury for the rest of my life.I'm very impressionable 🤣😌
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Антон
Level 2 Local Expert
November 9, 2024
I recently visited the Smetana cafe and, unfortunately, was disappointed with the service. Unfortunately, the staff does not pay due attention to customers and is not focused on their needs. Despite my desire to change the impression of the institution in a positive way, the actions of the staff only hinder this. I hope the management will pay attention to this problem and take measures to improve customer interaction.