I want to express my great gratitude to Inna Ivanovna!!!In difficult times, which happens in every family, we turn for help to services that we would not like to know about.But it is very important that people and the organization be conscientious and sometimes even sympathetic, despite the peculiarity of their work... Inna Ivanovna, a person with a capital letter, helped, sympathized and did everything possible.Thank you so much for that. Sincerely, Tamara Afanasyeva
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Ульяна Субботина
Level 7 Local Expert
June 27
I want to share my thoughts about visiting this organization. Mom said, "Let's go here, it's cheaper and they won't cheat." As a result: we stood in line for an hour and a half; they don't do what we wanted (they say take what is ready). And they take 100% prepayment!
We went to a private trader at Olshevsky 20, they told us everything, suggested how to do better. The price turned out to be more reasonable and on time — within a month.
And this state—owned company is for pensioners who think that it is better here because it is a state organization. They probably don't read reviews either…
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Елена Е
Level 13 Local Expert
January 19
I had to apply for the service in 2023, for the first time, and I am very sorry that I chose this organization. Only one stage went smoothly - 100% prepayment. Then the problems went on:
The photo correction was done so unprofessionally that I asked to return the original (there was an uncoordinated version on the monument);
🔴 before installation, we had to contact 2 weeks in advance and agree on the day/time (I live in another country and left a comment about communication only through the application) - we did not contact, accidentally learned about the installation from the designer 1-2 days in advance and, of course, I could not attend/from me;
🔴when ordering, they promised a photo / video installation, they never received them, much later they "begged" 2 photos from a distance where there is no chance to evaluate the result;
🔴 it was installed crookedly with damage and debris scattered there, it was apparently difficult to maintain the ground level and mountains appeared on the site;
about 5 times they promised to redo it, they set a day, I flew in / came from another country for this and ... left after a couple of days without result.
I talked with specialists of different levels and everyone guaranteed that everything would be done and this was the first time. And so many, many times. I left a complaint, a written response, to which I never received.
As a result, they somehow redone it and I forgot this organization like a bad dream. I'm afraid to even think about the warranty here.
All this time, painful for me, coming pointlessly to redo, I looked with admiration at other organizations and their installers, carefully installing beautiful monuments, cleaning up after and observing the agreements…
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Влад Глебенок
Level 5 Local Expert
August 18, 2022
16.08.2022. We wanted to buy a wreath for the funeral of the deceased pilot Vladimir Filon, my cousin. They asked me to add a few airplanes to the words on the tape. They refused. They replied that there was no such possibility! Deceived! Old chickens do not want to move their dried-up convolutions to fulfill the basic wishes of the client! And the choice of wreaths has become so poor! And such shit is so expensive! They crossed the road. We bought a nice wreath. And planes were put on the tape. They said that there is the same program on the computer everywhere. We just didn't want to strain ourselves! And we made a paid toilet! That is, heartbroken people leave a lot of money in the store, and even they can't go to the toilet!
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Марина Б.
Level 3 Local Expert
September 16, 2022
I express my gratitude to your service. It is difficult to organize such events during difficult periods of your life, and I am sincerely grateful to you for your help and support. You have done all the necessary work in a short time. Your work is irreplaceable.
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Ирина Понетовская
Level 3 Local Expert
September 12, 2022
It would be better not to mess with you.
The monument was erected, and that's all, although the work was not finished, only promises.08/31/12 deadline, and it's already half September and no one is moving.The money was paid and now where do we go?We will sue you.
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Анастасия Р.
Level 2 Local Expert
October 8, 2022
I would like to express my gratitude for the high-quality and prompt work.
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Арчик
Level 10 Local Expert
January 12, 2021
A boorish attitude if you can't pay for it. Pay attention to this when visiting this institution. When asked how much it would cost, the answer was as much as I would count and it would cost.
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frunproforg -
Level 5 Local Expert
February 2, 2018
allow me to express my gratitude and low bow for the participation, professionalism, attention and understanding in a difficult moment for our family to an employee of your company - agent SVETLANA BORISEVICH. With respect to you and your work, Shingarev Yu.G.