Boorish unskilled staff. They refused to return the shoes for far-fetched reasons. At first, the seller, in communicating with the manager, used the construction "allegedly" to describe the problem so that he would have a biased attitude. Further, the manager could not answer one of the questions, including the yes/no format, instead he tried to move off the topic and use rhetorical questions, as a result of which he had to ask the same question many times, but could not solve the problem. As a result, the shoes were changed in another store without question, so I consider the actions of the staff of this store offensive and illegal
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Константин Поляков
Level 5 Local Expert
August 30, 2023
The store is located on the 4th floor. In general, it is typical for this shopping center, but I would like to note the following. There are many different outlets selling sporting goods in the mall. The difference, in my opinion, is in adequate prices for original goods. Visiting neighboring stores and comparing prices, I can say that it is cheaper in Sportmaster, it is also necessary to note the presence of significant discounts on a number of products. I learned about this chain of stores from friends who talked about discounts in stores. I didn't really believe it, because usually stores put up one with a 10% discount for 100 goods, but I was pleasantly surprised. On my first trip to this store, I couldn't resist buying discount Kappa sneakers for 65 USD (as far as I remember, there was about 40% discount). Moreover, there were a lot of shoes on the discount, but they are not of all sizes and colors, but for such a discount, the color is no longer important)). I also repeat that the product is original. There are also discounts on clothes. Yes, there are a lot of products at full price that make your head spin, but there are also a lot of discounts. Let me summarize the results. If you live for a regular salary like me and you need to buy something, then purposefully going there is useless, since you can find cheaper acceptable China, but if you are in a shopping center, then it is definitely worth visiting the store, because you can get there during discounts. As I noticed, not the entire list of products sold is displayed on the sites.
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Анна Ф.
Level 3 Local Expert
December 26, 2024
Terrible treatment by security guard Sergei, I was a customer in this store, but after he misled me, I will no longer buy anything, neither I myself nor I recommend it to you or my friends, acquaintances and relatives. A person who is not customer-oriented and does not value the reputation of the store, and the head of Fomina Victoria, also cannot solve the issue. There are no management contacts or reception hours, as in all self-respecting organizations. The employees at the checkout are rude, they sit with dissatisfied faces and cannot serve or answer questions.
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Владимир Цурбелев
Level 11 Local Expert
June 26, 2024
A good store, excellent Stern bicycles, a store of high-quality sports items and shoes for the whole family. As well as sports equipment, tents and other outdoor activities.
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Артем Нитиевский
Level 3 Local Expert
February 26, 2024
A cool store. Good location. Right in the center of the city. Close to home. A good range of sporting goods. Recently we went to buy dumbbells. Sportmaster has provided us with an excellent choice and good consultants.
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Pavel Blochko
Level 8 Local Expert
October 24, 2024
I buy it often. High-quality products, diverse for every taste and color. Sport is always and for all years.
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Николас Поповицкий
Level 17 Local Expert
December 1, 2024
The prices are high for low quality, in general there are good things, but such a dubious store, good and spacious fitting rooms are a plus.
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oleg83tt
Level 13 Local Expert
February 14
The store is great, everything you need can almost always be found, but sometimes the prices for a number of products are atomic.
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Алексей К.
Level 6 Local Expert
August 16, 2024
About the Sportmaster in general. The staff takes a very responsible approach to their business. Unfortunately, some products do not match the price=quality formula. These are the times. Exchange and refund without dancing with a tambourine. You need to make purchases consciously. Especially when there is a choice.
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виолетта в.
Level 3 Local Expert
May 16, 2024
There are no questions for the consultants, they do their job well, according to the photo they brought me the sneakers that I asked for, the size I needed. But the guy behind the cash register leaves much to be desired. Firstly, he worked alone and was very slow to serve customers. According to the promotion and discount card, a solid 5, but you can include the need for a package in the script of your sellers. The sneakers went without a box, after punching the receipt, I stood and waited for the package (I thought if they didn't offer, then the packaging in the package would come true). When asked about the package, she told me that there would be no package. "What if he's lying behind your back? - and he's 40 kopecks." To say that I fell out is to say nothing. Even if it's paid, even if it's free, I think it won't be difficult to offer a package. Or does the seller think that I will EVEN carry size 47 sneakers WITHOUT a BOX in my hands? That's right, left to left hand, right to right. Sur. Having achieved the package after paying for it, it was placed next to the sneakers, that is, they were not even packed (there are many shops, probably even the majority, who ASK about the package and PACK it without problems, it seems to me that this is part of the seller's responsibilities at the checkout.
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zakazplus-ltd
Level 9 Local Expert
December 12, 2023
The store for our city is just wonderful. Here you can find any equipment for sports. The staff deserves special attention: they are always polite and friendly, they often make concessions to the buyer!
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Ольга Малиновская
Level 7 Local Expert
February 17, 2024
In addition to sportswear, there is practically no sports equipment: they were looking for football gloves, table tennis balls and rackets. We didn't find it ((( And so everything is friendly and clean.
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Бутакова Наталья
Level 13 Local Expert
January 22, 2024
Great big store! A large selection of products for every taste and purse, competent sellers. A visit always leaves behind a good mood and pleasant purchases!
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Максим Гартубан
Level 8 Local Expert
August 22, 2024
There are a lot of goods, discounts and promotions are profitable, the quality of goods is at its maximum, the location is very good right in the city center.
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Сергей Скобелев
Level 18 Local Expert
April 29, 2024
A large hypermarket is everything for sports and recreation in a sporty way.
Assortment
Prices
Availability
Bonus system and discounts.
Once yes, it is definitely necessary, then it will tighten 100p.
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Андрей Александрович
Level 17 Local Expert
February 1
A large selection. Good service. Convenient location.
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Олег Гаврилов
Level 8 Local Expert
March 2, 2024
The cashier, who had no legal education, came up with her own laws, believed in them, argued, and tried to convince me of their existence. But unfortunately, they only exist in her fantasies. Please do not argue about what you do not understand and what you did not study at an educational institution.
Especially for the cashier, a quote from the Law on Consumer Protection, Article 20, paragraph 12, paragraph two:
In the case when the warranty period is less than two years and the defects of the goods are discovered by the consumer after the expiration of the warranty period, but within two years from the date of transfer of the goods by the seller to the consumer, the seller (manufacturer, supplier, representative) is responsible for the defects of the product if the consumer proves that the defects of the product occurred before its transfer to the consumer or for reasons that arose before its transfer.
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Мария Бугрова
Level 7 Local Expert
February 26, 2024
A large store. An excellent choice. I often buy things here. I like off-season sales. And, of course, we use a cumulative system.
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ПавелРБ
Level 13 Local Expert
April 22, 2024
Everything would be fine, and the store is good, but the prices have become noticeably high in CM. And (traditionally) the choice of large shoes is too small (47-48 RUS).
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Не амбал
Level 17 Local Expert
October 8, 2024
A great store, sometimes you come across exclusive items.
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Илья Касперович
Level 4 Local Expert
October 22, 2023
Pretty good location of the store, downtown.
I rarely visit it, but I can't do without shopping)
It is better to look at your purchase in advance, on the website (and find out about the availability), rather than go to abum, and there is nothing to stay with...
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Елена Антонова
Level 7 Local Expert
December 4, 2024
The most visited store for the whole family. A large selection of clothes, shoes, hats, gloves. Although it is sometimes difficult to find a product selected on the Internet without a consultant.
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Гра
Level 11 Local Expert
April 17, 2024
Sporting goods - only the Sportmaster! We have been using it for a very long time, there is always a choice, the 50% discount period is very pleasing!
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Евгений Грабко
Level 7 Local Expert
May 22, 2024
It's a little difficult to find, only with the help of "word of mouth", there are no billboards, there are no signs. Only with the help of mall security. And in general, the store is like a store, like all Sportsmasters. I would also like to
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P. A. N
Level 6 Local Expert
December 2, 2024
A modern store with a good assortment!!!
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MusyaPusya
Level 8 Local Expert
March 5
Things are very good, but not everything is affordable. As it is, the choice is great.
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Константин Саман
Level 8 Local Expert
June 18, 2024
A good multi-brand sportswear store.
A high-quality loyalty system.
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Виталий Осмоловец
Level 13 Local Expert
May 10, 2023
A great store where you can buy sportswear and equipment for every taste and purse.
Discounts and promotions are available.
There is a nice bonus program
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Don Vito
Level 5 Local Expert
March 19
An excellent solution for shoes and sports. I recommend
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Андрей Ванкевич (Father)
Level 14 Local Expert
April 26, 2023
One of the excellent sports stores of the sports store chain. A wide range of products. Numerous promotions. Friendly staff. Convenient location. The quality of the product is excellent.
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Moonspell
Level 14 Local Expert
October 1, 2023
A large sporting goods store of the Russian chain. You can find the necessary equipment for various sports (not the best, but pretty good. Some at quite reasonable prices). There are also clothes and shoes for outdoor activities
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Angryghost228
Level 3 Local Expert
March 29
A useless store, only clothes, very few sports equipment
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сне
Level 7 Local Expert
November 11, 2024
Good choice, sellers are normal , 4th floor
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Павел Зайцев
Level 13 Local Expert
July 17, 2023
A good store, although sometimes there are not enough staff. And the largest selection in the store in the east. You can always ask to check if this model is available in another store. And in the beginning it is better to look at the website, and there you can find out which one it is in the store.
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Ioann Kozich
Level 10 Local Expert
December 9, 2024
Why is it not indicated that there is no sports equipment available in this store????
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Андрей Копысь
Level 6 Local Expert
June 20, 2024
a normal store, I buy sports shoes here, according to the size grid it is well represented.
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Ульяна Кондрашова
Level 5 Local Expert
July 10, 2023
I came to this store many times and never found what I was looking for. Do you need football/volleyball/basketball shoes? You won't find it here, or you'll find brands like Demix at an incredible price. Perhaps running shoes are good here, but the prices are not the same as they say in other comments. You won't find much from the inventory, at most, something for the pool
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Vladimir McOldin
Level 17 Local Expert
January 17, 2024
The Sportmaster is perhaps the largest choice for sports. Promotions and discounts are constantly taking place.
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PutniC
Level 11 Local Expert
December 15, 2023
A lot of good clothes and not at an expensive price. The only drawback is that there are no standards for gloves and hats. But it doesn't matter.
Not far from the metro station Nemiga metro station.
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irina bu
Level 7 Local Expert
February 3, 2024
A store with a large assortment of sporting goods. But it is in this store that there are no products for football classes.
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Наташа П
Level 8 Local Expert
May 8, 2022
A good store. The choice of clothes, sports shoes, sportswear, swimwear is huge. There are a lot of sneakers of different brands, including branded brands. There are sales and promotions. There is a bonus program. The staff is good, they try to help with the selection of goods, to suggest. I recommend
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Pavel Ermakov
Level 5 Local Expert
October 1, 2023
I was looking for a basketball. It turned out to be not so easy to find him in Minsk, there are plenty of clothes and shoes, and sports. inventory still needs to be found. I found a basketball in a Sportsmaster on Kulman Street. I am happy with the purchase.
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андрей макаревич
Level 6 Local Expert
August 3, 2023
A good store. The only sports supermarket in Grodno. A good loyalty system. Always decent discounts. In short, I recommend it.
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Galina Lutovinova
Level 7 Local Expert
July 22, 2024
I like the stores of this chain. there are plenty to choose from. the clothes in the sock show themselves to be normal.
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Анатолий
Level 9 Local Expert
July 17, 2024
They sold trousers with a non-deactivated label. I went ringing through the frames of other stores until I found it and cut it off. The sellers are young, obviously poorly trained. The sediment remained...
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Ирина Чуприс
Level 20 Local Expert
September 18, 2022
A great store. Friendly staff. An excellent discount system and a cumulative system. The location is excellent, we do not visit often. Because it is far from us. We visit Expobel shopping center more often.
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Сергей М.
Level 7 Local Expert
January 21
Everything is fine, but the children's department is missing.
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AleksK23
Level 12 Local Expert
July 7, 2023
A great sports goods store. It always pleases with the assortment, quality and price. Well done to keep it up!!!!
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Кристина
Level 7 Local Expert
May 15, 2024
Among the disadvantages, the staff discusses among themselves the customers, how visitors hung up everything wrong if they touched the product, etc. And it's as loud as in the market , as if I'm at the sellers' house , and not in the store. They discuss personal topics for the whole hall, about some kind of kebabs)), it was impossible to listen to it.
This is the only store where you have to give up the package, they are quite expensive there, the pricing for them is strange.