I have repeatedly served 4Runner here. They understand SUVs here, they know how to do what is "dismantled and sent to a special service station" at other service stations.
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Андрей М.
Level 2 Local Expert
September 17, 2023
Jeep Grand Cherokee 2012. The dispenser was cleaned after 20-30 minutes of driving around the city or 1 hour on the highway. At one service station (on recommendation), they repaired according to the "protocol", i.e. they read errors and offered to replace a specific part. After I changed the recommended parts to ~ $ 350 and the problem was not solved, I decided to change the service station. Forums and reviews led to "Gusar-service", whose main profile is "Jeeps". The issue was not resolved immediately, but the replacement of the distribution was voiced as the most extreme measure. On the 3rd attempt, the issue with the distribution was resolved. Thanks to the director, who is engaged in repairs himself, and his staff for a responsible approach to work-they are always in touch, discussing the solution of my question and ways to solve it. And what pleasantly surprised me was the correct approach and acts of completed work. I recommend this service station for those who really want to get a positive result on the repair of the Jeep. thank you very much!
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Show business's response
Ольга Ольга
Level 2 Local Expert
June 29, 2023
LONG AND EXPENSIVE-WELCOME to the GUSAR SERVICE!!!!!
We contacted the GUSAR SERVICE based on recommendations. The essence of the problem: the suspicion that the timing belt was torn, the RANGE ROVER car. The management of the service agreed on the start date of the repair, respectively, the car was taken by tow truck to this service station, where it stood safely for 2 months.
during this time, the timing belt cover was removed, it was revealed that the tension roller crumbled, the injectors were removed, the engine was tested and checked with an endoscope.
Result: we have compiled a list for the replacement of spare parts of the components of the cylinder head, as well as all related work related to the removal of the cylinder head.
With repeated calls to the director, the deadlines were shifted indefinitely, the car remained out of the spotlight. It was the third month. With perseverance, we still managed to contact the director to finally find out at what stage the car is being repaired.
The car continued to stand in the yard, no one was engaged in it.
Bottom line: they took the car, drove it to responsible people (whose hands are growing from that place), and the list of offered spare parts for replacement was reduced by 80%!!!
And this is our money!!! With modest calculations, their service with the declared spare parts would cost $ 2500 + their work (which is not much different from the official LandRover station)
In fact, the repair cost 620 € (all original spare parts were brought by themselves from Europe)
Conclusion: either incompetence, or the cunning intent of this service station, increases the cost of your repair at TIMES!!!
If you want to repair your car for a LONG TIME and EXPENSIVELY, WELCOME to GUSAR SERVICE!!!!