Sto klenkovskaya
Business hours
Closed until 9:00 AM
Directions
Dziciachy sad № 11
620 m
Features
Credit card payment
Wi-Fi
Basic service
Wheel alignment
Tire fitting
Brand:chinese cars, korean cars, japanese cars, Chevrolet, Ford, domestic cars, Lexus, european cars, Vaz, passenger car, foreign cars, BMW, Audi, Citroen, Daewoo, Honda, trucks, Kia, Hyundai, Porsche, Renault, Mazda, Mercedes-Benz, Mitsubishi, Nissan, Opel, Peugeot, ŠKODA, SsangYong, Subaru, Suzuki, Toyota, Volkswagen, Volvo, commercial, Genesis
Promotions:discounts, promotions, gifts
Information verified by owner
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132 reviews
February 6
I rarely leave reviews, BUT!!!
I was on a business trip passing through Gomel. It just so happened, it broke down right at the entrance to the city. I called more than 7 service stations, but I couldn't find anyone to help me quickly. Another call, the answer was positive. The staff entered the situation, organized a tow truck, and delivered it. We placed an order, offered coffee, and there is a comfortable waiting area. A pleasant bonus was taken to the train station. We discussed all the conditions. Anyway, I left the car. The next day after lunch, the car was on the move. Any form of payment, even cashless. I was pleased with the cost of the work.
Thanks to everyone who helped! Definitely like it!
See original · Русский
February 20
Review-claim to the official Haval service station at 84 Klenkovskaya Street
I contacted this service center to replace the windshield with a hard hat. The work was completed, and I was informed that the car was ready. Upon receipt, I carefully examined the car for scratches and damage — everything was in order. However, he did not think to check the rearview mirror in the cabin.
Later it turned out that the mirror was damaged, and there were fingerprints on its back side. I immediately contacted the service station and sent a photo of the defect. The answer was as follows: "It's not our fault, the glass replacement foreman stated that the damage had already occurred upon arrival of the car."
If the master really saw the defect, why didn't he report it right away, why didn't he inform his supervisor? Instead, he simply decided to hide the fact of the damage, hoping that the client would not notice. This raises big questions about the competence of the staff and the level of service. Such an attitude is unacceptable for a dealer servicing premium segment cars. If the workshop operates on the principle of cheap garage service, where the rating doesn't matter, then it has no place among the official representatives of Haval.
Moreover, the dealer stated that the defect had been present since the car was sold at the Haval showroom. In this regard, I plan to file a complaint directly to the salon where I purchased the car, and let the dealers sort it out among themselves.
I really hope that in the future the Haval concern will begin to cooperate with truly worthy service stations that will be able to keep the brand and provide the proper quality of service.
See original · Русский
November 21, 2024
The worst service station in the city that we have in Gomel and it's not even about the craftsmen, but about the approach to the client. Everything is so beautifully and wonderfully written on the site, including the cost of work and the list of services, but in fact you get Sharshkin's office, which then tries to promote you for exorbitant amounts and most importantly without justifying anything - like it's necessary, and even in this they are not consistent, since the conditions imposed on you, they They don't plan to do it anyway. So think about whether you need it. In general, this is the worst service, which is covered by a beautiful service station sign.
See original · Русский
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