The company's service is terrible.In the call center and office, they talk boorishly, do not have complete information when you start demanding to fulfill the conditions stated by the company,(namely, the deadline for the execution of the application)they switch to music or even reset, do not want to talk and do not know how, constructive dialogue is not made up, because everyone answers according to the memorized text.I was extremely dissatisfied with the call center, the office staff of Karaganda, and the company as a whole.I haven't applied for two years, and this one cost me nerves and time.If there are no employees, they begin to compose that in winter the application is completed within five working days.There is no such clause in the contract.And to the master, who still came, after I expressed my opinion in the office, thank you very much, he did everything carefully and competently!Is it really so that you (the company as a whole)Do you need negative emotions? I really don't want to cooperate with you.
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Марина Кузнецова
Level 2 Local Expert
January 24
I wonder if there are people in the city akimat who would monitor the quality of the StroyMaster company's work through social networks? The level of reviews is extremely low. So what? But nothing, the responsibility is zero. As they received their salary, so they receive it. Our application has been gathering dust for 2 weeks. Gogol, 49, 1 entrance. The door slams hard. We can't wait for the master. The ugly, irresponsible work of the company!
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Лариса Новикова
Level 3 Local Expert
August 28
Disgusting service, there is no master to repair the intercom for a week.There is one answer to all questions - the program has not been working for a week
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Ruslan Aikeev
Level 2 Local Expert
December 13, 2023
They took our intercom handset and inserted their own, explaining that they were going for a technical inspection. As a result, our tube was disposed of, we were not warned and when trying to find a compromise, the first employee did not listen to the situation and was rude, so did the second one, who was already in a higher position. Do you make them at the same factory there?
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Ангелина Морозова
Level 5 Local Expert
January 12, 2023
The company is disgusting, the attitude towards customers as disenfranchised slaves, they asked for the code from the intercom - they blatantly lie that they do not install and in general their intercoms do not support this function.
While their master bypasses his company, calmly trades codes for 5000 tenge))) Which is extortion and restriction of access to the use of their own housing, which is naturally illegal! Make your own conclusions about whether to contact this company.
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Иринка Мос
Level 5 Local Expert
March 2, 2023
These intercoms are voluntarily forced to pay!!!!!and for what!!! That once the doors were installed at people's expense!!! And now we have to feed them.
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Айнура Арыстанбекова
Level 2 Local Expert
October 10, 2023
They don't pick up the phone, they reset how to pay, so pay, our intercom is broken, horror
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Оксана Владыко
Level 4 Local Expert
March 31, 2022
Hello. I applied for an intercom connection on March 17th, today is March 30th, the intercom has not been connected yet.I call almost every day, they all promise to send me a master.You work very poorly,
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N J
Level 3 Local Expert
December 24, 2021
The master was called, the intercom does not work at the entrance, we have been waiting for 14 days already, very poor customer service!
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Игорь
Level 4 Local Expert
April 21, 2022
It is impossible to get through the landline phones do not pick up.The cell number is incorrect