The store itself is excellent, there is a large selection of goods... but the service itself is terrible. I don't know about other departments, I'll just say where I was and wanted to make a purchase. The staff goes about their business, no one comes up. And if everyone is lucky enough to find a consultant, then he just comes up with such reluctance and with a dissatisfied face, as if I distracted him from an important matter. And every word needs to be extracted from him. He will not offer anything, he will not advise. I have been to this store more than once, although the product range is diverse, there is no desire to make a purchase at all with such an attitude to the customer. Balago in Lugansk there are many other good shops where customers are always happy to see.
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Alla Nesterenko
Level 4 Local Expert
November 8, 2024
Great shopping mall. Plumbing, floor coverings, household appliances, dishes, building mixes, furniture, fasteners, clothing, bed linen, wallpaper, household chemicals, tools, electrics and lighting, varnishes and paints, etc.
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Р.П. ФКР Лученков В.В.
Level 3 Local Expert
September 29, 2024
09/29/2024 at 7 minutes before closing, I came to see the colors of the carpet and wanted to buy, but at first they did not let me through, they said the store was closed. I wanted to just look at the colors to make a choice, with a scandal, I finally entered the department, but the lights were already turned off and the consultants were no longer there, they were already going home. I went up to the administrator and asked for a complaint book. I wanted to complain why the store was closed even though it should still be open, but I was refused a Complaint book. I asked the Administrator's last name, to which I was given the answer that she did not have a last name. Now you will have to contact other authorities. The attitude towards customers is boorish, there is no culture of communication. Do not go to this store where the service is at zero. I hope a consumer protection check will come to them and they will find a lot more interesting things
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Татьяна Куликова
Level 2 Local Expert
December 20, 2024
In June, we bought a coffee machine at this shopping center for 51 thousand, gave a receipt, and undertook to adhere to warranty obligations in accordance with the law of the Russian Federation dated 02/07/1992 N2300-1 "On Consumer Protection"
This coffee machine worked for exactly two months, after which it stopped pouring coffee, giving out only one water.
They brought the coffee machine to their shopping center, told and showed everything about this breakdown.The sellers checked the coffee machine with us, and were convinced of its malfunction.The sellers took the coffee machine for diagnosis and repair and said they would bring the coffee machine in a month.After a second visit, we were given the answer that the expert department had not found a breakdown, and the coffee machine has not been brought to this day, and we are being fed promises.....
Most likely we will sue and the prosecutor's office at this Stroyland shopping center demanding a refund for defective goods and non-compliance with warranty obligations.
I do not recommend buying household appliances at this mall.
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Лилия Л
Level 3 Local Expert
February 9
The store itself is interesting, there are a lot of things, but it's just not realistic to buy it, the sellers are very busy!! One person drinks coffee and directs it to another, the other is on the phone, and then the guys are discussing something very violently over the garden. After 10 minutes of searching for someone who can write me a check, they spat and went to another store. Thank you so much for the lost time, good luck to all...
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Артур Воронкин
Level 14 Local Expert
July 4, 2024
A great store with qualified, responsive and attentive staff! You can buy and order even rare goods that others refuse to supply due to their high cost and, accordingly, lack of demand! For example, in the fall of 2023. I managed to purchase an Allumet brand ladder here for only 25 thousand Russian rubles. Plus the price of home delivery --1600 Russian rubles. At the same time, for the rest, even if it could be delivered to the LPR, its price without home delivery would be at least 40 thousand Russian rubles.
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Галюнька Сидоренко
Level 2 Local Expert
July 15, 2024
The store is not bad, but the staff wants the best. Today I went to buy paint at 10 minutes to five, i.e. after 10 minutes they sold it to me with such a face and they say quickly let's go overboard, I went to the cashier and paid for everything. It all took 3 minutes. I say I need brushes and rollers. So this mymra started shouting the store is closing and she needs to change her clothes. I didn 't sell it , I was rude .I bought the paint for three thousand and a penny. I went to another store, I timed it in 2 minutes and bought 2.5 thousand rollers. Well, if they don't need money, their problems. It 's just that if the store is open until 5 , then it should work until 5 . And change their clothes and go home after 5 . The guard didn't say anything when I came in, saying that the store was already closed..
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Анжелла Иванова
Level 3 Local Expert
November 26, 2023
Thanks a lot to the staff, very qualified!!I took PVC panels, profile, laminate, insulation, foam plastic and much more, at each department the staff is very attentive, quickly serviced. And special thanks to the delivery, we were asked to deliver building materials for the first half of the day, and the driver Sergey delivered, at 9 am we received our material. Well done!!!!!
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Андрей Клыков
Level 12 Local Expert
January 19
A good store - a large assortment of the most necessary items for repairs, large Parking
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Fox666x7
Level 5 Local Expert
October 27, 2024
There are a large number of useful goods, courteous staff, work fast
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Женя Ткаченко
Level 7 Local Expert
November 18, 2024
The staff in any department is bored with the corners in the phones, or looking out the window. If you are delayed or not paid a salary, change your job.
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Николай Воронкин
Level 3 Local Expert
September 11, 2024
The store seems to be nothing, but until you figure out what and where, until you find the right product, you'll sweat running around the floors. And the prices are also not the most humane
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ЮЛИЯ С.
Level 3 Local Expert
June 3, 2024
There are a lot of employees, but everyone is busy with some kind of business, it is difficult to wait until you are served... they discuss among themselves clients who mistakenly fit into the wrong departments.... in general, the service is so-so, and the center is very decent
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Алексей Любимов
Level 7 Local Expert
June 13, 2024
Almost everything is there, prices in principle, judging by Lugansk, are normal, but it is cheaper in the hypermarket
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Наталья Сало
Level 2 Local Expert
December 3, 2024
Pay attention to the staff, take off their crown. They don't know how to sell.
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sasha klami
Level 8 Local Expert
September 3, 2024
It's a great place, you can find good furniture and so on
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Кирилл Носко
Level 6 Local Expert
November 3, 2024
So far, due to the staff, they have not earned a grade of 5
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Руслан
Level 17 Local Expert
October 28, 2024
Sometimes everything is there, sometimes there is no elementary
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Светлана К.
Level 3 Local Expert
August 16, 2024
A great store, a large selection of goods.
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СКАЗКА ЛЕСНАЯ
Level 7 Local Expert
July 24, 2024
Expensive. A large selection. There is no website. There is no online order.
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Геннадий Ерёменко
Level 10 Local Expert
January 2
A good complex
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Эдуард Дануца
Level 15 Local Expert
December 1, 2024
Great store
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Нина Ген
Level 7 Local Expert
November 27, 2024
A good store.
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Иван Самков
Level 10 Local Expert
October 12, 2024
A good store
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rumaxMM
Level 21 Local Expert
May 23, 2024
If you need something, but you don't want to go, then you need to come here! There is everything. Delivery has been arranged. Checks are issued and refunds are possible.
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Магомед Абдулкадыров
Level 11 Local Expert
January 23
I recommend. Polite staff.
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Валерий В
Level 14 Local Expert
May 9, 2023
A normal hardware store. But today the prices are too high. Higher than in Russia and Ukraine.
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Елена Бутко
Level 8 Local Expert
August 4, 2023
A good store, a large selection of goods
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никита д.
Level 6 Local Expert
September 4, 2024
Great store
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Dmitriy Denisenko
Level 3 Local Expert
February 25, 2023
A good store, but of course everything is cheaper on the market!
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владимир беспалов
Level 6 Local Expert
January 13, 2022
The staff is polite, the service is of good quality. The product corresponds to the price.
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Владимировна
Level 6 Local Expert
June 21, 2020
Excellent assortment, excellent staff ~ always polite, will advise, help with the choice. The prices are no higher than in other stores.
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Ельвира О.
Level 4 Local Expert
January 17, 2020
A very good assortment, prices are not higher than others. Everything is there, in one place, in the very center of the Republic! It is warm, cozy, reliable and with a quality guarantee. Markets are the last century.
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Roman
Level 7 Local Expert
April 16, 2019
Nice store, very polite staff. Most importantly, prices for many building materials are much lower than on the market , I have repeatedly compared them
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дворовой Андрей
Level 3 Local Expert
March 17, 2021
You can find a lot of interesting and useful things for yourself and for your home
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Александр Корсунов
Level 6 Local Expert
February 22, 2020
Comfortable, cozy. Delicious tea and coffee. The service is decent. All questions are answered politely.
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Владимир Салов
Level 6 Local Expert
November 10, 2020
Conveniently located. A good assortment. A good store.
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Виталий Стариченков
Level 7 Local Expert
May 11, 2023
A large selection.
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victor kolesnichenko
Level 9 Local Expert
November 16, 2020
A convenient building materials store, but there are expensive materials
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Артем Нелидин
Level 10 Local Expert
September 10, 2021
A large selection of household goods and repairs
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Олег Акинин
Level 17 Local Expert
October 12, 2020
A huge store. There's everything you want. I advise you to go, take a look, check the price.
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Алекс Видный
Level 6 Local Expert
July 26, 2020
A large assortment, spacious halls. An inconvenient payment system for the removal of goods.
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Маришка Вельтман
Level 3 Local Expert
September 22, 2019
There are a lot of cool products in this store and the prices are much more profitable
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Сергей Савинов
Level 7 Local Expert
May 23, 2020
A good building materials store, they work by bank transfer
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Михаил Иванов
Level 3 Local Expert
July 19, 2020
A nice, big store. I use it sometimes.
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Юля Б.
Level 2 Local Expert
November 11, 2020
It is not possible to get through, the numbers can be written in a letter
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Andrew S
Level 5 Local Expert
September 30, 2019
A large store of building materials and household goods.
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Дмитрий П.
Level 5 Local Expert
June 20, 2019
An excellent supermarket for construction and for the home.
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Роман Лисин
Level 8 Local Expert
June 14, 2020
It's expensive, but they will always help
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garikptashnya
Level 5 Local Expert
November 8, 2018
The store is good, excellent lighting, but there is no working website among the disadvantages