Sumom
Address
Almaty, Mūqağali Maqataev kóshesi, 158Выход на Макатаева
Business hours
Closed until 10:00 AM
Directions
Zhibek Zholy
1.98 km
Makatayev Street
78 m
12 reviews
January 10
We bought a set of plumbing, well done, we delivered everything on time, everything is fine, without delay. Everything is working at the moment, thanks to the guys - good luck to them!!
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December 9, 2022
Never buy in this store.
1. On November 9, a Grohe installation kit + Cetus Alba 3701 toilet bowl was purchased.
2. Installation began on November 30, after installation, it turned out that the height of the attachment point (two holes) in the toilet bowl turned out to be significantly lower than in other toilets, therefore, the height from the floor to the top of the toilet bowl is 50 cm, at a rate of 40-42.
3. They called the manager of the online store - he refused, referring to 14 days.
4. We called senior manager Artyom on December 5, Monday, he said he would call back after lunch and give feedback. I didn't call back.
5. We called again on Wednesday, he said he would call back after lunch and did not call back.
6. We called again on Thursday, he said he would call back after three o'clock and did not call back.
7. I called on Friday, he said that there was a refusal, there would be no exchange. The reason is because the deadlines have passed, and the suppliers also refused to exchange the goods. But what does the suppliers have to do with it?
If you are the owner/top manager of a store and you are reading this review, you have employees who do not care about your business and your customers. I was thinking of ordering plumbing from this store for another half a million (showers, faucets, etc.), but now I definitely won't, and this is the income that this company will not receive. Moreover, I will campaign so that none of my friends will ever buy anything in this store, because the employees and the company just don't care about you.
Bauyrzhan, order #24610
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2
1
May 1
It's a great place, and the woman is an excellent consultant
See original · Русский