Sumom

Rating 4.7
24 ratings
Rate this place

15 reviews

Level 10 Local Expert
March 23
I tried to visit this store in Almaty on 03/23/25. In the morning I called the number +7 777 591 55 75 at about 10:30 a.m. It seemed that the number was being reset. I went to the website, looked at the opening hours from mon. on Sunday. seven days a week. I think it's probably something with the phone, it happens with the equipment. But she went anyway. The door is closed, the lamps are not lit in the room. There is no announcement. I tried the door several times, but there were no signs of life. I wrote a message to the same number. And she left with nothing. For the record, I needed complete plumbing for the bathroom, toilet and kitchen. An hour after my message, the operator on the phone woke up and wrote that they were still working. It's just that their door is like that. But I think that if there is such a door, it means complete disrespect for customers!(((What kind of force should you apply and what kind of big guy should you take with you?! to get to their store. PS The operator also deigned to inform us that they have a shortened working day, which, again, is not a word on the site.
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Level 14 Local Expert
January 29
It's a great store.... Encore products... And the prices are reasonable... There are discounts... I just bought a kitchen sink...
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Level 14 Local Expert
January 10, 2024
We bought a set of plumbing, well done, we delivered everything on time, everything is fine, without delay. Everything is working at the moment, thanks to the guys - good luck to them!!
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Level 30 Local Expert
December 18, 2024
It's a nice shop. The assortment is not bad. The location is convenient. Near the house
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Level 3 Local Expert
December 9, 2022
Never buy in this store. 1. On November 9, a Grohe installation kit + Cetus Alba 3701 toilet bowl was purchased. 2. Installation began on November 30, after installation, it turned out that the height of the attachment point (two holes) in the toilet bowl turned out to be significantly lower than in other toilets, therefore, the height from the floor to the top of the toilet bowl is 50 cm, at a rate of 40-42. 3. They called the manager of the online store - he refused, referring to 14 days. 4. We called senior manager Artyom on December 5, Monday, he said he would call back after lunch and give feedback. I didn't call back. 5. We called again on Wednesday, he said he would call back after lunch and did not call back. 6. We called again on Thursday, he said he would call back after three o'clock and did not call back. 7. I called on Friday, he said that there was a refusal, there would be no exchange. The reason is because the deadlines have passed, and the suppliers also refused to exchange the goods. But what does the suppliers have to do with it? If you are the owner/top manager of a store and you are reading this review, you have employees who do not care about your business and your customers. I was thinking of ordering plumbing from this store for another half a million (showers, faucets, etc.), but now I definitely won't, and this is the income that this company will not receive. Moreover, I will campaign so that none of my friends will ever buy anything in this store, because the employees and the company just don't care about you. Bauyrzhan, order #24610
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3
1
Level 7 Local Expert
May 1, 2024
It's a great place, and the woman is an excellent consultant
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Level 3 Local Expert
January 18, 2023
Yesterday I ordered a Hansgrohe mixer, today I have already picked it up by pickup. Evgeny told in detail about the faucets, helped to figure out which one is better and how they differ in general. In fact, he could not have stopped by, but ordered by phone. In general, the price / quality is 5 out of 5. I advise
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1
Level 8 Local Expert
October 17, 2024
Polite consultants
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Level 2 Local Expert
January 28, 2024
Cool store
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Level 12 Local Expert
August 3, 2022
A good plumbing store. A large selection.
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1
Level 14 Local Expert
October 19, 2022
We took everything for the bathroom. The toilet turned out to be defective, I had to carry it myself. There is something to work on
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Level 9 Local Expert
October 30, 2022
The guys are responsible for their product!!!
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1
Level 6 Local Expert
June 4, 2023
Excellent service
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Level 9 Local Expert
November 20, 2021
The site does not correspond to the reality of the availability of the product. The prices are unrealistic.
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1
Level 12 Local Expert
December 28, 2021
A good store.
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1