Sushi House
Address
Business hours
Open until 1:00 AM
Directions
Ushod
3.5 km
Siadyh
69 m
Information verified by owner
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201 reviews
May 23
The quality has decreased slightly, it used to be higher. For some reason, the quality of sushi and rolls has decreased with the variety of cuisine.
Pleasant promotions, there are good sets.
It was written 4 years ago.
And now, in 2024, I really want to add it...
1. We are sushi lovers and have always chosen this place. Yes, over time there were not critical deterioration, but where they do not happen....
But this month makes me write this post and express my indignation at how you can lose your level and stop respecting your regular customers.
Firstly, the tendency to decrease in quality is increasing. At first it was not critical, but now you can even find polyethylene scraps in sushi.
Secondly, the checks are really *strange in terms of amounts*. In fairness, we note that payment issues were resolved according to the order on the Internet.
Thirdly, there were cancellations of orders or refusal to fulfill them (like they couldn't get through, although we specify a second number for communication). And now the situation becomes familiar when we try to place an order according to the promotions. For example, today on 05/23/2024, an order made for the "fifth lunch as a gift" promotion was canceled. At first, they didn't get through (this is with two specified phones), then the order was made at 15.45 (although the order is accepted until 16.00 for the promotion). And at the end, "Sorry, we won't be able to fulfill the order....". So, as soon as the promotion, we can't.... Well done!
4. The site has become disgusting to work with.
There is no way to specify the number of points to be deducted (even a ruble, even ten ..), You have to constantly indicate in the comments or call the operator.
It's a pity that these situations are starting to alienate long-term loyal customers.
See original · Русский
4
August 4
I've been ordering rolls for a long time! It's delicious, but if a promo code is used when ordering, then there may be shoals. Delivery depends on the courier: most often everything is perfect, but sometimes they may be late, rude. If you are late, they leave discount codes for the next dessert orders, but I have never been able to use these codes yet, allegedly they have already been used (although this is not the case). If you ask through a call center or write in the comments to write off bonuses, they never write off. Only if pickup is available. Overall, it's not bad.
See original · Русский
June 23
I can't say anything about the quality of the sushi, everything is not bad.But here is the delivery and, in principle, the service...I have no comments.
With my experience of visiting establishments and delivering food, sushi house lost out to everyone.The site is not exactly disgusting, but it is definitely bad.Delivery lasts up to 2 hours.No compensation, bonuses, discounts.Nothing.An order at the stage of registration may hang for up to 20 minutes, it may not be issued in principle.And the call center will not offer anything to fix the situation.Simply:Oh, yes, it's hanging in the design stage.Will we repeat the order?No? Goodbye.
If you want to test your patience, then yes, of course, you are here.
And by the way, the site offers to download the application to get a 50% discount.So that's it)It doesn't work!
And the button to track the courier - too
See original · Русский