Sushi House
96 reviews
July 17
your favorite Sushi house. I haven't ordered for a long time, maybe a year, I decided to re-read the reviews. Previously, the company's rating was about 5, maybe 4.8, now it is below 4.... The fact that I was scared of the "uncorrected" consumer reviews is nothing to say. But still I decided, and.....
I never regretted it!
I am not a buying customer, not a mystery shopper, not an advertisement, I am just a consumer who likes to pamper himself sometimes, and today also his son and girlfriend.
Sushi is still at a height, 5 out of 5, the freshest rice, rice to rice, not stuck together, all the ingredients are fresh, a lot of fish and seafood, everything smells delicious, beautifully laid. And the taste is impeccable! Everything was prepared in time, even a little earlier (I took it myself to M.Goretsky, 2). In the photo it turned out a little ugly, on the way my dried things moved into a pile))) But this is not where my hands are from, there are no complaints about the restaurant!)))))
Still, "trust, but check" works! thanks guys for the consistency in quality and taste, as well as the great prices.
Good luck to you and many kind consumers!!!!
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August 29
We ordered a set of Godzilla sushi at the end of the day (21 pm), and we understand that by this time the rice could be tired, but it was the most tasteless sushi that we have ever tasted in Minsk. None of the rolls turned out to be edible — they fell apart when trying to take them with chopsticks, the rice was some kind of finely ground residue from the bottom, and some positions had a pronounced unpleasant smell.
The sushi that came as a gift with seth was overflowing with mayonnaise. The rolls looked fine, but after a couple of bites, the whole set had to be sent to the trash.
In addition, during the pick-up of the order, there was a sharp unpleasant smell in the room. Previously, we ordered sushi house and the quality of the rolls was much higher. I hope that the institution will correct its shortcomings, but at the moment I do not recommend it. It is unacceptable that it is impossible to choose and eat at least one type of rolls from a set of 1.3 kg of rolls. The quality of the products must be corrected. There are no questions about the staff, service and waiting time (ordered by pickup), therefore 2 stars.
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2
October 19
Everything is very tasty. We ordered poke Ebi and Tori Kiiro Curry soup today - dump the heads, everything is balanced, satisfying, large portions, the soup was not delivered cold. Many thanks to the cook)
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June 17
Thank you very much, I took a poke for myself, and they gave me another one as a gift. A very pleasant surprise. Everything is very tasty, the fish is fresh, avacado and mango are in sufficient quantity and delicious, ripe. In general, thanks for your service, everything is on top. I will definitely come back👍
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August 2
Previously, everything was always clear and delicious. Now the phone service is disgusting, they cannot answer banal questions, and plus the information does not correspond to what is on the site and what is being said on the phone.
And they always say the same thing. Just yesterday the rules changed :)
and the answers that are on Yandex reviews that are on the cream are the same type of templates and people who answer questions or reviews, it feels like they don't read at all what exactly people write in reviews and what they are dissatisfied with. We will never order here again.
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September 7
I'm not the most frequent sushi consumer because my husband and son don't really like them. But I really fell in love with them myself after I tried them at Sushi House. I live near the Titan shopping center, and I always picked up there. Today there was a delivery from Goretsky, sushi set Godzilla. The fish in places does not seem to be very fresh, the sushi itself is falling apart, and the rice, as if it was bought by weight in a store. In short, it's not so good that you probably need to look for some other manufacturer
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1
October 11
Good afternoon!
11.10.2024 bought Osaka set, Haruki maki (sweet), cheese sticks. The set is not bad, but there is not much seafood in it, if that's important to you. The sweet rolls are delicious, but the pancake is dense, I would reconsider the recipe for its preparation.
The cheese sticks had a good breading, but it would taste better if the cheese stretched.
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July 3
The quality of service is simply at zero. If it was possible to put a zero, I would have done so. We ordered sushi and hot snacks, and waited two and a half hours for our order. 🤯 The food was all naturally cold, the sushi tasteless🤔 In addition, they ordered 2 bottles of kvass for which they paid, but they brought one in the order. I was very surprised that the sticks were paid, well, it would be all right if they were at least brought. We ordered 3 pairs of chopsticks that we paid for, but they didn't bring us any chopsticks or napkins. The sauce was brought completely different . In general, one disappointment, I do not recommend it!
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1
October 15
I made an order today (Tuesday) for the promotion with a 50% discount at 10.15 pm in the amount of 60 rubles (The cost of the order without a discount is 107 rubles). I am in the green delivery area. I was refused to fulfill the order at 22.15, referring to the fact that the DELIVERY time will be later than 23.00, although orders in the green zone are accepted on the site until 23.00. I am extremely disappointed with the service and non-compliance with the specified conditions of the promotion on the site. We kindly ask the administration: do not mislead customers, and if you indicate on the website that orders are accepted before 23.00, then accept and fulfill them. You have set these conditions, not the customers who accept these conditions. Or monitor compliance with the requirements of the organization by its employees. I am writing a review, as I have supporting data on the refusal to comply with the specified terms of service. It is a pity that the reputational losses are lower than the unwillingness to fulfill the order for the promotion.
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September 6
Something new, fresh, unusual, for me...
Price / quality / weight - 4+*
We called on Friday evening - waiting 2 hours.... But this is quite expected, so we waited patiently, a wonderful courier brought it.
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September 30
We ordered a Yakuza set, unfortunately the set came terrible!!!roll in cellophane!!the rice is undercooked /hard, the grains creak on the teeth, all the rolls are bitter, which is impossible to eat
We were very upset with this quality
I have never seen worse rolls
I ask you to understand this situation
I wrote to them on Instagram, but no one has been solving the issue for 4 days
The terrible quality of the products, the work of the dry cleaner and customer orientation!!
Think a hundred times before ordering something there!If it were possible to set 0, I would have done so.
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October 18
We ordered the Weekend set on Friday by pre-order, arrived on time. The set looks very good, but in fact: the rice is glued together, the filling is strange, some were bitter. Sushi was hard to separate from each other, everything was falling apart.
In the restaurant, when ordered a week ago, the set was of a completely different quality, the fish and rice were fresh, there were a lot of fillings, which was very pleasing.
That's why we hoped for the same delicious delivery, but we were disappointed.
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August 17
I made an order and decided to eat on the spot. The sushi was cooked quickly, but the size of the sushi surprised me:all of them are of different sizes and very thin. Obviously, they didn't get there by weight. Sushi was falling apart and when served, it was already half cracked.Not the same service as before.
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June 19
The service is at zero. We ordered delivery, asked for a volume of pits without mushrooms. As a result, they put the mushrooms anyway. And if we hadn't noticed that there were mushrooms there? Do you even read the comments on the order? We were half an hour late when I called to clarify where our courier was - the girl said that the courier would be in a couple of minutes and did not even apologize. As a result, the courier called back and said that he would arrive in 20 minutes, and also did not apologize for being late. Due to the delay, dessert was served when ordering from 30p
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1
January 17
It's consistently delicious, but a lot of buts...at the very point there are tables where you can eat, but the institution is focused on delivery, i.e. it will take a very long time to wait for an order to eat on the spot. The dishes (spoons, glasses) are disposable, only beer, cola / fanta / sprite and mors drinks (no tea, coffee, etc., at least that's what we were told). The service is so-so: not talkative girls at the checkout and completely unfriendly...If there is such a problem in catering on the spot, then why put tables and sofas. Leave only the pick-up point or you need to work with the team on the topic of communication and customer orientation!
They have a GARAGE cafe behind the wall - there are never any empty seats there, but in the SUSHI HOUSE it is always empty. Very sorry. In such an area and with such a passability, they could become a cool institution.
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2
June 12
We ordered an order through the website .
Waiting time is 1 hour 45 minutes.
Well ok.
We wanted to find out when he would arrive and post for so long, we were sent to the call center to find out and call back.
We are still waiting (at least 5 hours have passed after the order).
When the order was delivered (30 minutes late), an SMS with the courier's number arrived.
And they wrote off the past.
What's the joke?
Why take an order on a weekday and import kgo 100-500 hours and ignore it?
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July 29
Today we ordered a Sayonara set, the delivery in the application was an hour and a half and the courier was supposed to arrive at 21:45. As a result, we received the rolls two hours after ordering. They turned out to be not from the freshest products, the fish broke apart, and the rolls themselves disintegrated (confirmation in the photo). Before that, we ordered a set of Unistar and there were no problems. Unfortunately, we were disappointed today
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September 10
We have been ordering from Sushi House for quite a long time. They used to pick us up in Titan, but after the point was closed, we already had Sushi from Goretsky twice. And I want to say that it's a delight!
Delivery on time. Very nice couriers. And the quality of the sushi speaks for itself! We managed to take a picture only at the end. Very tasty!
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November 5
A spoiled dinner, the feeling that no one is trying anything there.
Tasteless, fish pale, hot sushi bitter, wasabi porridge, ginger sliced in layers(supplier sucks)
The twist is crooked and falling apart.
The head of the point is severely reprimanded, the owner takes note of the work of the staff and the supplier.
For the first time in my life, I leave a review (from my wife's phone)
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September 7
Sushi really got worse, so also wait for the courier for 40 minutes over the allotted time after 2 hours, the sushi hunt is gone! With 5 orders sent, there are 4 delays from 5 to 15 minutes, but 40 minutes is too much. I will use it in any case, I do not recommend it. From the recommended institution, return or go to the cook's standards and resolve the issue with couriers!
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November 18
Sushi is delicious. It is most convenient to order pickup sets with a coupon from Slivki. You can pay online. You can receive the order in just an hour or choose an inte time.
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July 17
I really liked tom kha, moderately spicy, creamy, and a large onigiri included) the refrigerator and potatoes are also on top) the rolls are not bad, but hiding the "ass" in the middle - well, that's it. But it did not affect the assessment)
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August 15
I ordered sushi shoddily only here, I really liked the quality, but recently the service has deteriorated very much... The delivery interval has increased very much, respectively, the order arrives already cooled down...The last order was carried for 2 hours (considering that the nearest restaurant is a 5-minute walk away...)
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September 24
Order 64574. Delivered on time. The delivery guy is friendly and friendly))) Everything is at the highest level!!! Thank you very much)
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September 24
Terrible rolls are not tasty, the nori is coming apart, the rolls themselves are falling apart, the filling is somewhere / somewhere not… In a regular store, they make rolls much better in cooking. In general, I just threw the money in the trash, since it is impossible to eat such rolls
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October 19
The worst delivery in recent times
Everything is falling apart, the taste is 0, the fish doesn't even smell like fish, we ordered a set and 60% was just thrown into the trash, not a single sauce could save
I really do not recommend sushi for delivery
When I took it in the restaurant, there were other savages- delicious, strong, the fish melted in my mouth
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June 18
I ordered through the app. It was the most terrible order delivered. Not only did the order turn out to be the wrong rolls that I ordered, but it was impossible to eat all three types! The question of the freshness of sushi and the quality of products leaves much to be desired!!!The operator was contacted, told to write in Viber and that's it!
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1
September 12
The order was not delivered on time, but it was not some kind of principle moment. I was particularly annoyed that after the message that the order was not delivered on time, it was simply completed, indicating that it had been delivered. At the time of writing the review, the order had not arrived.
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June 11
I was driving pickup specifically for the sake of kvass using a promo code , but they didn't give it to me , they said that after the payment , although the code was entered on the website when placing an order , it was a trifle , but the mood was pretty spoiled by the Time of the dead , it's a pity that there was no kvass left
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July 22, 2023
Решили с семьей в пт перекусить, и выбор пал на суши Хаус. Мало людей, чистые столы, приветливый администратор, которая помогла определиться с выбором, а улыбка подняла настроение)
Большой сет + wok готовился полчаса, но это того стоило. Роллы хорошо закручены, много рыбы, и эстетически и так оч вкусно, наелись так, что совсем забыли сказать спасибо(ну с кем не бывает)) . Всему персоналу респект и спасибо, будем заходить еще и рекомендовать другим
June 20
God, I'm in shock, we often ordered sushi before, it was normal, but the last 3 orders were just terrible and even the sticks were not put down, the sushi soft fell apart as if the set was dropped with their feet, they walked around and brought just horror!!!!!
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2
October 7
Thanks for trying to feed me with polyethylene. One of the rolls was wrapped tightly in polyethylene, I accidentally noticed that one of the rolls was tightly wrapped in polyethylene. (or something else called one serving of sushi) 10/10 if you have, you need to buy a film for food packaging!
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March 23
I was very surprised by the fact that sushi sticks are paid in sushibara, for example, at the dodo pizzeria, you can easily take disposable forks and napkins.. Sushi also turned out to be at the level of some Hippo or Euroopt conditionally, which do not position themselves as a sushi bar, therefore there are no preferences for them. I used to take it to artsushi and it was much better to taste.
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October 2
We visited you for the first time.We ordered baked rolls.We liked it very much, ordered an additive, as it seemed a little.Thank you, we will order more from you
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July 7, 2023
Раньше покупал суши в Караване, там всегда было вкусно и качественно сделано, переехал на новое место, и был рад увидеть что рядом со мной на Горецкого 2 есть суши Хаус, заказал сегодня впервые в этом месте
В итоге: Персонал чем-то не доволен, суши разных размером, разваливаются из за этого, может я попался на стажёра, попробую ещё раз заказать может что то поменяется
1
October 25
I ordered a Godzilla set. I liked it more, especially a couple of rolls. But some I would not replace others. As it is, everything is fine 👍👍👍
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June 16
We took rolls of tori cheese maki, fried onions are missing from the top like breadcrumbs, the child loves immino because of him, but did not notice when he took it away, a trifle and a sediment remained
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July 20
Delicious sushi, very nice serving. My husband and I liked it, we will order more
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August 24
It is a very long delivery, almost 2 hours for the second time in a row, although it will take 10 minutes to drive even if it is on public transport. Something needs to be fixed.
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February 12
The first time I ordered from them. I clarified if there were sharp rolls in the set, they said no, but in fact there were, ordered pickup to Titan, and when I moved there, it turned out to be closed and offered to pick up at another point. I spent a lot of time getting my sushi... If I knew it would be like this, I wouldn't order it. There was no such thing in another network near the house, but they closed. Sushi is ordinary, the price is too high for them.
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June 7
The order was placed at 19.00. Promised delivery at 20.30 (which is actually already a long time) . The delivery arrived at 21.20 with a delay of 50 minutes, respectively. The appearance of the rolls leaves much to be desired. I think it's clearly visible in the photo.Rolls with different compositions and sauces in one box, respectively, a lot of things got mixed up. The sauce is not the same as in the composition. And in the end, I came across a package (or something similar) of the very kind
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July 28
In general, I love this sushi chain, but yesterday we made an order through the application for pickup at Goretsky 2. We did not put soy sauce and chopsticks.
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August 17
As for me, sushi is like sushi
But very expensive
For the courier's delay, they gave a promo code for dessert, when buying from 30 rubles
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June 7, 2023
Были не один раз,очень удобно заказать заранее, и придти покушать,чисто и приятная атмосфера.
Очень вкусно готовят.
Приятно радуют цены и акции
Но вот кофе ужасный
August 29
One of the most tasteless establishments in Minsk. If you need warm sushi and dried rice, then here you are.
I do not recommend this institution
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August 30
The sushi is disgusting, falling apart, it looks terrible, put in a box, they're all flattened.I will never order sushi from this company again👎
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September 30
Always delicious woks and sushi! And we are very pleased with the fast delivery!
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May 26
Good quality food. The waiting time was less than stated. A pleasant discount provided for the first order. I didn't find any disadvantages. (the delivery was at home)
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November 25, 2023
I ordered delivery in this place (not in this particular restaurant, but in this chain). As a result: disgusting food, terrible taste, terrible fish in principle. In this institution, they do not know how to cook or do not want to. Frozen fish is used, so it is also not enough, plus small containers are used for delivery, which is why the rolls stick to the top of the package, as a result, I would not recommend this place to anyone
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1
August 23
I used to order Godzilla all the time, until I tried Sushi House on the advice. This is the top 👌
I recommend
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