The terrible attitude of the cashier Kristina Alexandrovna to the client (unfortunately, the last name is not written who provides the service, which is very strange), elementary requests are ignored for currency exchange. The cashier behaved rudely, defiantly and went into conflict instead of developing loyalty towards me as a bank customer. I do not advise visiting this exchanger, it is better to walk a few meters to the next one, judging by previous comments, I am not the only one who is dissatisfied. Management, take action against your incompetent employees, because unfortunately the complaint book is located at the head office of Kropotkin, 44.
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Show business's response
Doctor Prof
Level 5 Local Expert
July 30, 2024
The other day we bought $ in this exchanger, on July 27 and 30 it was necessary to exchange $ bills, which the employee, Vladislav Sergeevich, refused to accept without adequate explanations. The employee clearly has no work experience.
(The money was accepted at another branch with the answer "everything is fine with them")
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Лёша Сущенко
Level 3 Local Expert
November 10, 2024
Terrible attitude towards the client! They gave the illuminated bills, refused to take them back. I do not recommend visiting this currency exchange office. Always check the currency that is given to you by the "excellent" staff of this institution