Read to anyone who wants to understand what this so-called "service" is capable of. In short: I do not advise anyone to get involved of their own free will. I handed over the grinder for warranty diagnostics and subsequent repairs, after it failed after about 4 months from the date of purchase. They were listed as an official service center in the warranty book. As a result, they said that it was a non-warranty case. The main pair of gears collapsed. Repair of 100 rubles. I agreed. I didn't pay right away, I was busy at work. After about 2-3 months, when I got around to doing it, I ask again if the account is still relevant. They answer that they are no longer there, they cannot fix it, there are no spare parts. And if they do, then the repair will come out as a new Bulgarian. Well, I refuse to repair it. I ask you to transfer it at least back then, because there is a good proven service near the house, where I have repaired the power tool more than once. They have been transmitting it for 2 months now, they all come up with excuses and feed them breakfast. Along the way, the donor was dismantled a long time ago. Well, or lost. Is it difficult to say in a human way, to agree on some kind of compensation, since you can't return my thing so that I don't waste either my time or yours? I will write a pre-trial one to begin with. For it is generally unclear how any human conversation can be conducted with such a desk...
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Go Toss
Level 14 Local Expert
September 28
The service center. Interestingly, there are parts available for very rare types of models. Very cheap diagnostics, work with legal and physical persons.faces. It is located in the basement on the back side of the building, the entrance between the parking lots. High-quality work
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demirt
Level 2 Local Expert
August 30
Boorish staff. Instead of warranty repair of the trimmer (it loses power after 2 minutes of operation and then turns off, for 3-4 hours), it was kept for the maximum time and returned with a note of malfunction not detected. And so 3 times. They refuse to turn on the check on the spot. The client was not invited to the inspection in the presence of the client. Although this requirement was voiced.