08/26/2024 visited this pawnshop. I brought the original 3rd generation AirPods with a box and a warranty card from A1 for evaluation. The employee weighed my earphone, which showed 4.2 grams on the scales (as the original should weigh), said that I had a Chinese copy, because according to her expert opinion, the originals weigh more than 5 grams. After telling her that the weight that is shown on her scales and listed on the official Apple website, I was told - there is a lot of stuff written on the Internet. This was the end of the assessment and the amount of 15p was charged for my Chinese copy. The assessment left much to be desired, as well as the expert opinion of the employee.
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Дмитрий Листен
Level 6 Local Expert
April 20, 2021
Персонал грубит и повышали голос, вообще поведение не корректное. Отказывалась категорически выдать жалобу книгу. Я считаю что это неприемлемо. Имееться видеозапись нашего разговора. Прошу Вас принять меры и сообщить об этом. Обслуживала нас девушка с фамилией Морозава Л.М.