Tele2
68 reviews
January 20
The connection is generally satisfactory, but there are areas with uncertain reception. The tariff plans are quite diverse, you can choose the right one. The mobile Internet speed is acceptable for most tasks. The support service responds promptly, but does not always solve problems the first time. In general, the operator is average, there are both pros and cons.
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September 24, 2024
The bottom connection. As much as I used it, I found a positive effect from using it. Everywhere they are trumpeting about 5G, in fact, the city cannot normally provide an uninterrupted 4G network. It happens that the picture does not load into a simple one 😂
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2
October 3, 2024
Very poor service, the staff are rude, I rented a router, there was delivery home, it was not said that there would be so many problems when it was returned, they moved themselves and did not work, I had to pay for not being stable.I don't recommend it
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2
January 10
An excellent point of contact.
The staff is friendly and efficient.
We were served quickly and efficiently.
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September 1, 2024
A very bad and expensive operator. 1.05.24 connected to this operator. Problems with the mobile Internet began immediately. The issue has not been resolved in the support chat, the operators are clueless there. I don't understand why you should pay such money at all if the connection does not match the stated one? I do not advise anyone to connect it. It's a waste of money, time and nerves.
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3
1
August 13, 2024
At the moment, the worst operator, my work is connected to the Internet and mobile communications, there has been practically no connection for the last two weeks, I somehow got through to the operator and what do you think, they sent me 200 tenge as a sign of apology, with a tariff of 5000, by the way, the last figure has risen since August 1, there is no Internet connection, but tariffs they are raising, I am looking for an alternative at the moment, to whom there are suggestions for operators, I will be grateful.
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4
1
December 1, 2024
Everything is fast, clear
There are leather sofas where you can sit if there is a queue
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1
November 4, 2024
Convenient, fast, competent consultations. Polite managers
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1
November 22, 2024
The service is disgusting, it is impossible to get through and solve something, and there are absolutely not interested semi-bots sitting in the chatbot
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1
December 8, 2023
The best consultants! They always solve any problem with lightning speed and in the best possible way. Everyone is friendly and customer-oriented as much as possible. I recommend it!
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3
2
September 22, 2023
I already left a review, my review was deleted. Are you kidding me?! You raised the price and lowered the quality of the connection, the Internet is weak, the quality is terrible. It is impossible to work. It's your fault that I have delays in my work, because I need a stable Internet connection. Either return the cost of the tariff and the quality that was, or improve the quality. I live in Almaty, the connection is terrible, rarely catches normally anywhere, constantly 2-3 antenna divisions. I could barely get through to the operator once. On the recommendation of the consultant, I turned off the phone for 10 minutes and turned it on, the connection was terrible and remained so. I live in a * neighborhood. It catches the Internet terribly. I have already left a negative review about tele2 and I will continue. A few years ago, I switched from the asset to tele2. Now I have to switch from tele2 to Beeline, Beeline catches everywhere, even for Kapchagai on the river Or, tele2 even catches poorly in the city of Almaty, not that outside the city. Your answering machine Adele says - "I understand you were upset like for raising the price of the tariff" Yes, what does the price have to do with it, quality is important to me ☝️ You really got with low and terrible Internet, it is not possible to work forever, the elementary page of the site on which I work does not open. I need to do my job on time, I can't do my job on time because of you, because the Internet is weak, and not only me, all my friends and relatives who are on tele2 have terrible Internet. Solve the problem urgently before Monday!!!!
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6
March 16, 2024
The connection, as in all KZ, is not stable. A little better than other operators, but there is no stability, you lead out of the city, you find yourself in the Stone Age. Beeline is better in the field. Tele 2 in the city is not bad, but choose an operator depending on the area
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3
March 31, 2024
We came to the office. We were asked to connect the tariff from the Tele2 website, we were told that there was no such thing. We had to go to another office where everything was connected to us perfectly.
Employees are illiterate, there are no other options.
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1
1
August 4, 2024
The worst connection is on the territory of the KZ, in the evening you will simply be disconnected from the Internet. For an hour or two or for the whole evening. The office will say that their Internet is top. Office service is normal
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2
1
March 25, 2024
Bad connection! It is unclear why the majority of residents of the Republic of Kazakhstan use this telecom operator? Since I stopped using it in 2014, it has not gotten better
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1
December 4, 2024
The tariffs are very expensive and the Internet does not work at all.
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July 9, 2024
Set up an antenna in the village of Merey, Karasai district. I arrived for 2 weeks, paid about 5000 tenge for the tariff, but there is no connection. What an outrage.
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3
1
August 24, 2023
Spacious, fresh, no queue, comfortable sofas. Polite, customer-oriented staff.
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1
2
January 29
Tele 2 Altel does not strive for the best.There is no normal connection, I am generally silent about the Internet in the Ili district.We pay for the quality, which is NOT THERE.
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January 9
Courtesy, well-coordinated work,good luck!
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March 6
Fast service., polite
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January 18, 2024
I bought a local SIM card. The girls did everything quickly and activated it. There are sockets to recharge the phone.
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1
December 13, 2024
There are no words for the "best operator ".
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January 13, 2023
Today I ordered an online SIM card from them, so they brought it to my house with an extra tariff and I also chose the number myself for 2490, they brought it very quickly with convenience directly to the dviri and such polite auditors who helped me quickly arrange and register the number, Thank you very much for your attitude and attention!!!
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2
August 22, 2024
Nice salon, but very slow service.
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2
April 20, 2024
The operators are polite, solve all questions, help, explain.
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3
January 15, 2022
Not bad. As a business traveler, I liked them. The service is good. The staff is friendly. He approaches the questions correctly. It was necessary to fly away , but there was money left on the balance sheet. They helped me get it back. Despite the fact that I am from another country. Well done. Thank you.
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1
2
January 29, 2023
Yesim came to release, everything was explained, thanks. They did not do it because it was not issued to me, I have a SIM card, but you need to look for the owner without it, not how.
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3
January 18, 2022
Excellent service. They recommended an excellent tariff (I paid for six months and got an excellent discount!). There were no queues (there were none at all!). They explained correctly when to pay next time. 7 minutes for registration and I was with a new SIM card and a cool tariff! Thank you.
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2
April 19, 2022
The service office is not working badly, there were not so many queues, they met us, indicated where to go, this is the most important thing! But there were problems with Internet connection in some places of Almaty
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1
2
July 3, 2024
Not fast, acceptable
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March 5, 2024
Works. We were greeted politely.
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1
September 23, 2024
Well
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2
January 25, 2024
The service is at zero, the specialists are weak
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2
October 20, 2024
The best
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2
July 16, 2022
We purchased a SIM card in this particular salon. The sales consultant (young man) is a smart guy, thank him very much for the work done🙏
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2
March 21, 2024
The quality of communication and Internet is not very good
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3
March 16, 2024
Quickly and efficiently
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3
February 9, 2024
The best telecom operator in Kazakhstan!
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1
April 19, 2023
Polite staff. There is, but pensioners are not given installments.
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2
July 31, 2024
Good service
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2
December 14, 2022
Excellent and competent service. Well done
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2
September 5, 2023
There are no tariffs without a subscription fee.
They are sent to the main office.
I had to take a Kcell operator.
Keep working like this.
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3
1
May 11, 2024
Service for 5
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2
October 17, 2021
The staff did well, everything was quickly arranged and configured on the phone. The only thing was unclear who to contact, since there are 3 operators in one room
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1
2
November 16, 2023
The staff is waiting a very long time
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December 21, 2022
Excellent polite staff, helped with the solution of my question.
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3
1
March 18, 2024
It's still expensive
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3
December 9, 2024
Great
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November 15, 2021
The tariff plan was changed without my knowledge, it's outrageous, the operator is disgusting and the quality of communication sucks 👎
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4