In an online store, I bought a smart TV brought from Europe to order. Having already connected to the Internet here, he worked for exactly 5 minutes, after which he wrote that the work of this model was not intended on the territory of Belarus, that allegedly I was violating rights. Turning back to the online store, they just threw up their hands and offered to replace the software (this is not a warranty case and will cost 270 rubles). I bought a TV for 6290 rubles and I was offended by buying a new TV from Europe on credit, I need to pay something extra to make it work and this is not the fact that it will work. Naturally, I demanded a refund. To which they replied that the "TV" is in some kind of list of goods that cannot be returned and exchanged, especially since it is not a warranty case.
I applied to Temida REAL where they helped me make a claim, which was refused in writing, after which the LAWYERS of the COMPANY drew up claims and appealed to the court!!!
2 months later the court was held!!! The court decided to return to me the cost of the TV 6290 + moral damage 850 rubles.
THIS IS THE BEST ORGANIZATION I APPLIED TO, even though lawyer Gennady Arkadyevich Rudko is too GRUMPY like an OLD GRANDFATHER behaves))) BUT HE KNOWS HIS JOB BY 1000%