I would like to express my deep gratitude for promptly sending e-tickets, which were automatically deleted from my mail a month after purchase. I found out that there were no tickets at night, and in the morning there was already an event. I received a reply in the telegram at 1.24 am! And it wasn't the robot that answered... but the specialist. Support had been working since 10 a.m., but at 9 a.m. my issue had already been resolved by the ticket sales specialist+ and the support service sent me a little later. You guys are great!

See original · Русский

Виктория К.

Level 2 Local Expert

the ticket purchase service is simply disgusting: the promo code is not applied on the website (although I know for sure that it works), it is also impossible to send a question to support through the website, an official message simply appears that the question has not been sent. When you call the operator and ask him why there is no discount after entering the promo code, the answer is simply brilliant: Try again, everything works for me! How many thousands of attempts need to be made to make it work, and whether it will work is anyone's guess. Event organizers definitely lose most of their potential viewers when working with this service. I highly do not recommend it!

See original · Русский

Сёма Петрович

Level 13 Local Expert

Thanks to this website, I lost my tickets for the first hockey match today, it just didn't work and crashed, and this is taking into account the fact that I tried to log in from my computer and phone for several hours. I won't say anything about the playoff matches at all. Okay, if this was a one-time situation, but it's been going on for years, and it's not getting better, and no one's even trying to fix it, and everyone's fine with it. Customer orientation is zero with this attitude. Thank you for another spoiled mood, time and nerves, as well as for watching matches at home, instead of your favorite arena with the team. And buy the remaining tickets for 300 rubles for the match and 1200 rubles for a place in the playoffs yourself.

See original · Русский

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