I placed an order in this online store, the goods were available and at very pleasant prices. By the appointed day, the order did not arrive at the pick-up point, the delivery department employee asked by phone to wait a few days. After some time, they again offered on the phone to wait for the goods to arrive at the warehouse, to which my consent was given. As a result, the order was simply cancelled without warning. I found out about it by accident, the order information just disappeared in my personal account. I sincerely do not understand why the "breakfast" was needed and why it was impossible to notify about the cancellation in a timely manner. Unfortunately, I can't recommend it.
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lyalyacool
Level 11 Local Expert
October 22, 2024
Customer focus is at zero. I called to clarify the details of the ordered product, not only did they not answer my call for a long time, they did not give an answer to the question, they said they would clarify and call back, no one called back, the order was canceled.
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2
Глеб Ф.
Level 7 Local Expert
February 4, 2024
An excellent online store with a wide selection and affordable prices. The pick-up point is conveniently located. I've been buying various tools in this store for a couple of years now. Recommend.