Top Beauty
31 reviews
November 19
Visiting your salon is a separate kind of relaxation! It's so comfortable, every little thing is thought out. And they will make delicious coffee, and sweets will be offered, and relaxing music will be included in the background.
The masters are very pleasant and polite. The manicure turned out to be amazing, very beautiful and neat! I'm just thrilled, thank you very much.🤎
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November 2
I was here for the first time, doing nail extensions. There was practically no one in the cabin, but it was very comfortable for me) pleasant music, cleanliness. The master warned that it was better not to do extensions because the nails are short and can break, but I had a birthday ahead of me, so I wanted a build-up. During the process, the master was polite, took into account all my wishes and in general the work turned out great. I really liked the result and my loved ones also appreciated it. Would I come back here again? Definitely yes , I recommend it
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September 25
Super salon , I am very glad that I found you , the best place in Minsk , both in terms of interior , location , and quality of services , highly qualified specialists work , all nice girls . Everything is mobile , online recording , no one is calling, I signed up, I paid with a card. They make good quality coffee, Super 👍
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August 19
A great place , I've been doing men's manicures and pedicures here for a long time , the masters are well done, my wife also goes from the opening, I really like it, convenient location, huge Parking, special thanks, cool coffee
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October 9
A great place , we came with a guy together , it turns out that men's services are also done here , while I was doing a manicure , the guy got a manicure and pedicure in 4 hands , he was delighted , especially a pedicure with a scrub and massage, I am very happy with the manicure , a pleasant girl is a master , we drank delicious coffee with sweets and had a great time, the atmosphere is very comfortable, I recommend it from the bottom of my heart.
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June 26
I was here on 05/31.24 for a manicure with a coating, and after a couple of days a piece of gel fell off, I wrote to the salon, I was offered repairs on the next day, (they did not take money for repairs) on the same day after repair, after 3 hours, a piece of coating falls off again, I write again I am recorded on the next day and they take money for repairs, while the master tells me, "hmm, you shouldn't have cut it out yesterday, so it fell off," and I pay for it))) Well, OK, I think the main thing is that everything would finally hold! Although I'm at a loss why I should pay for repairs! After another couple of days, the coating falls off again from the nail that was repaired just the last) I have no patience anymore, I write again, but there was no desire to go 3 times and there was no time! I'm also trying to find out what I paid for and why?!
When the coating fell off completely through no fault of mine) to all this, the answer arrives to me "..we apologize.."
no one
even bothered to answer any of my questions)) That is, "culturally merged"*
Naturally, this did not suit me, I tried to find out anyway, in the end they tell me the warranty is 5 days, well, OK, but the fact is that there are different situations, such as mine, sorry for max 7 days, the coating fell off 3 times?
Seriously? They take money for repairs when it's the client's fault! And I have the obvious incompetence of a master! In the end, I am offered a refund at a convenient time for me, I can come up, I suggest not to take the money, but to deduct this amount from the subsequent record, and that's where we stopped, I did not plan to stop going to the salon, at least I could try to change the master if it continued like this! Then after ~ 5 days I write to the salon again in order to sign up, during this time the coating managed to fall off again for the fourth time)) and they don't answer me, although they usually answer at the speed of light, I think okay, I'm sending "?" the answer comes, "unfortunately there are no places for June" My surprise was great that this salon has no places when there are so many places that you can record the whole area))) I don't think for a long time, I look at the online recording system and see that there are a LOT of places!!! I am writing to the salon again with the question, how come there are no seats if you have them?)) at this point, I was completely ignored, well, as with me, so am I! Uh, I decide to sign up online on my own, but the system won't let me in, since my number and I, as a client, are BLACKLISTED! Can you imagine?! instead of solving the problem, they decided to get rid of it, but that was not the case))) After all this, my last message was to prepare immediately the amount I paid for a poorly performed service + for the money unfairly taken from me for repairs and, of course, the book with a sting! To which I was never answered again, as well as to my previous messages about the record and the blacklist))) completely ignored! I come for a refund of the funds I paid and a book of complaints, although while it was going on, the complaint was not planned, I calm down quickly "and I prefer to avoid it", but it was not there)) I was refused a refund)) motivated by the fact that too much
time had passed and it was necessary to pick up immediately
, can you imagine?) Although the correspondence with the salon clearly says "come at a convenient time for you.." Well, of course there will be complaints!
Customer orientation in the salon is at zero!
Administrators with an unnatural strained smile, as it all shows) horror You want to get a poorly performed service, you are in this salon "with a high level of service" as they declare themselves
And then when you
don't like something and you express your "fear"
you will be BLACKLISTED!
And by the way, in
the complaint book, my complaint is far from the first!
Make a conclusion whether it is worth coming here! And in conclusion. The verdict of another master, my nail plate was ruined, it was all sawn out and in the pits! Which in the future can serve as a big problem for the health of nails! From friends who went to this studio, there are also only negative reviews! I will never advise anyone!
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7
3
September 21
I had a manicure, I liked everything very much!
The staff is very responsive.
The service is also on the level, everything is clean and sterile.
They offered coffee/tea, and also put a candy bar!
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August 13
I have never had such a disgusting manicure anywhere ((I left the salon in tears with cuts on each finger for my own money.
When the receptionist asked if everything was OK, I said no and that I had a lot of cuts, poorly treated cuticle, burrs sticking out. Plus, the whole manicure was very painful for the master. But no solution was offered to the problem. They took a full price for the service and did not issue a receipt.
I do not recommend this salon!!!!!!
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August 10
The courier and the girl at the reception are excellent at this -everything!!!
The feeling that the girl's nails were done to me only after the courses, the varnish in the jar was running out, I suggested that the girl take a different color in order to cover the nails evenly, I see for the first time that the red color was done only with a thick brush from the jar, the color is all crooked, and the nails themselves also curves, 100 rubles just in the trash (((
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July 22
I want to express my gratitude to the salon, everything was done very efficiently and quickly.
And it is very convenient that there is a parking lot nearby!)
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April 2
Thanks to the salon for always making my nails incredibly beautiful. Your work is a real work of art! Thank you for your skill in making my nails look so amazing. You can embody wonderful designs that always impress me!!!
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3
May 8
Super manicure, the girls are polite , neat , I was very satisfied, also a convenient location , huge free Parking , I definitely recommend 👍
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3
March 26
March 17th was my first and last visit. I did a manicure with a long-term coating. I paid about 90 rubles with an additional fee for strengthening. On March 23, the coating began to move away from the base (less than a week later). I faced this for the first time, I do the coating without interruptions for more than 5 years, the wear period is always min 3 weeks.
On March 24, I wrote to them and attached a photo. The reaction, to put it mildly, is "no". They didn't offer anything. Neither redo it at a discount. Neither fix the job. 0 customer orientation.
Now I have to spend 2 hours of time again in a week and pay for a new manicure in full.
Dear salon, if you are opening in an expensive area, you need to take care of your reputation and build a customer base, and not only conduct a beautiful insta.
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4
5
May 10
Great nail salon! Professional craftsmen, high-quality service! I have been looking for a good manicure and pedicure in Minsk for a long time, fortunately, I found top beauty. I come to them from the center, I recommend it!
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3
November 11, 2023
I really wanted to leave a review, which rarely happens! A gorgeous place where I received high-quality services! Everything is great here, the quality and the plus staff! Cozy and comfortable!Now only here! Thank you for being there!
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5
September 9
Not a bad place. Beautiful, comfortable, cozy. Polite craftsmen and a friendly receptionist!
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May 11
I really liked this salon! I did a manicure + pedicure complex, it turned out perfectly💔 I was pleased with the service of the salon and the friendly staff!Definitely going back there again)
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2
November 4, 2023
The salon is super!!! The best that is not only in this area , but also in Minsk ! Manicure , pedicure in a cool recliner chair, top-level masters , top service. I am delighted , I recommend it . They also do eyebrows and eyelashes in 6 hands 👍👍👍
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5
November 13, 2023
I really liked the modern and very cozy salon, the positive atmosphere and the professionalism of the masters. I would especially like to mention the manicure master Ksenia and the eyebrow artist Inna. I recommend it to everyone!
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4
May 11
Master Valeria did a wonderful spring pedicure, thank her very much! There are such comfortable chairs in the salon, tea and candy were brought, so we managed to relax 100%%
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2
April 1
A very stylish salon with a pleasant atmosphere, caring administrators and really good craftsmen. I've been coming back for the perfect manicure for the umpteenth time.
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3
November 11, 2023
I did a man's manicure and pedicure in 4 hands in this salon, it's just super. The masters performed the service quickly and efficiently. I was very pleased with the results! I will definitely come again.
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4
November 12, 2023
A wonderful salon, the atmosphere is excellent, the staff is hospitable, I did a manicure and eyebrows in 4 hands, I was satisfied with everything, everything was done neatly and efficiently.I'll come again.
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4
November 7, 2023
I do manicures and pedicures in the salon not for the first time, everything is super, and from different masters, the quality and service are at the top level🔥 Thank you separately for the massage at the end, and coffee - it is unrealistically delicious! I plan to sign up for eyelashes again)
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4
November 4, 2023
Manicure , pedicure in 4 hands at the highest level . Service, masters, atmosphere, administrators - everything is super. Definitely recommend it 👍
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5
August 15
super salon, I'm very glad that I found you, cool craftsmen work and do it very quickly, now only the girls come to you.
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May 7
I did a French jacket in this salon, I had to immediately re-sign in another one, since it's just a shame to go with such a manicure. When asked to leave the length, they cut it in half. Everything is crooked, with bumps, blisters. The cuticle is cut off badly, just torn with tweezers. In the process, she said she didn't like it, but the master said that everything would be fixed in the end. It didn't fix ... It all cost 95 rubles + the same amount now needs to be given for rework
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1
3
November 6, 2023
A chic salon, I do manicure and pedicure in 2 hours in 4 hands. They didn't come up with a better service👍👍👍
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4
August 24
Too much pathos
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July 19, 2023
Жена в восторге)
Сервис, скраб, чай, массаж стоп, кресло и внимательный персонал)
5
November 9, 2023
I recommend the salon to everyone! Very convenient in 4 hands🤍
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4