Great company. We clarified all the points in the telegrams in advance, they respond very quickly. We booked excursions on the day of arrival, a few hours later Vadim (a representative of the company) was already at our hotel, who took cash payment, threw off all tickets and all information. We stayed in Dubai, took 2 parks in 2 days in Abu Dhabi - the price is much lower than on official websites, the transfer is free from the shopping center. As clearly as possible, quickly and clearly, no scam
I recommend it to everyone
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Марина С.
Level 4 Local Expert
May 5, 2023
I would like to thank the agency, especially the manager Marina! There was a long shipment and decided to take excursions. We took a special offer, 2 parks to choose from on Yas Island (Abu Dhabi). We saved very well, tickets are twice as expensive at the box office. The free lunch was also a nice bonus. The payment was made directly on the website, a confirmation was immediately sent to the e-mail. I really liked the fact that the guys were always in touch. Next time, be sure only to them!!!
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Дмитрий Смертин
Level 7 Local Expert
December 15, 2022
Everything is well organized. Took 4 excursions: safari, oceanarium, Sheikh Zayed mosque with a palace and an extreme buggy at the end. I liked all the excursions. I put 4 because of the extreme buggy, where if you don't know English, it's very difficult to understand what they want from you and what they explain, they give me instructions in English, I didn't understand anything at all, translated with the phone in my hand. They are asked to pay 500 dirhams insurance on request, it is not refundable And they ask for a passport or other document as a deposit for the ammunition. I didn't have anything with me, they gave me without a deposit and gave me insurance for free when I wanted to go back to the hotel and not ride. But I liked buggy riding in general, it's better to go in the afternoon. I hope these points will be taken into account in the future.
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Элен Моро
Level 6 Local Expert
October 10, 2023
Good day! We went to Abu Dhabi from Turistino on 21.09, quickly issued tickets on the spot to the offices, special thanks to manager Dmitry for prompt registration and attentiveness! We definitely recommend it, because prices are cheaper than those of hotel guides))
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Екатерина Перевицкая
Level 4 Local Expert
November 26, 2023
We bought 2 excursions to Turistino, the possibility of paying in electronic form helped a lot, since our Unionpay card with money for the tour turned out to be non-working in the emirates. The manager responds quickly, left the phone number in the form on the site - they immediately contacted me via Whatsapp, which was very helpful, since the Wi-Fi did not pull the correspondence on the site.
Customer orientation is on top, which can not but please❤️
The guys appreciate their customers and try to make the emotions from the excursions wonderful 👏
If we come to the UAE again, we will definitely turn to Turistino again, there are many interesting excursions and unvisited places left)
By the way, tickets to various entertainment places and attractions are cheaper than at the box office😉
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Ирина Ч.
Level 4 Local Expert
November 17, 2023
Unfortunately, we had an unpleasant story with Turistino. We bought an excursion to Abu Dhabi with a visit to the Government. The guide Vadim arrived at the hotel on time - he told us that a comfortable bus would pick us up on the day of the tour, and for two hours while driving from Dubai to Abu Dhabi, a professional guide would tell us the history of the country, about traditions and the like. However, a passenger car (albeit a comfortable one) with a conditionally well-speaking Russian driver arrived at the hotel. And he said he was taking us on an excursion. The guide, whom we started asking about the details of the trip by phone, continued to assure us that a passenger car would just take us to the bus. At our request, he called the company and immediately "changed his shoes" - he began to assure us that it was better for us - they say, an individual approach. And the car, according to the driver, had to cash in on tourists completely. That is, there would be three people sitting in the second row.. So-so pleasure.. Well, it was hardly possible to expect high-quality theoretical content.
As a result, we refused the trip, we were dropped off at the nearest stop, and wished a good day. But the day was just lost for excursions, since naturally we did not consider such a plot in advance..
The money was returned without question, thank you, it's honest. But lost time traveling is an irreplaceable resource. By the way, later we found out that the Government was closed to visitors that day. And the guide, it turns out, didn't even know about it. It is unpleasant that he does not bring clients to the end. I hope that the Turistino company will avoid such situations in the future.
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Гаджи Сиражудинов
Level 4 Local Expert
March 3
I liked everything, the best place, I advise everyone to come in, I will always buy here, very competently, and without any pretense done, very cool!
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VilorKa
Level 4 Local Expert
January 27
Thanks to the Turistino company for the services rendered. Very professional. We wrote back at home, indicated our wishes and agreed to meet as soon as we arrive in Dubai. A representative of the company arrived on the first day and told about all the desired excursions. We paid for and received the tickets by e-mail.
There was a guided transfer to Abu Dhabi (I really liked it), we visited the rest ourselves without a transfer.
I recommend it!!! 👍
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Евгений Богданов
Level 12 Local Expert
September 17, 2023
I thank the company "Turistino" for organizing our excursions in Dubai and Abu Dhabi. The staff are punctual and friendly, they came to our hotel on their own and we planned excursions (Safari in the desert, Laperle Show, individual sightseeing tour of Dubai, group excursion to the capital of the UAE, Motiongate amusement park). Prices are the lowest in Dubai, at Turistino prices are even lower than at the box office. Thanks!
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Tatyana V.
Level 2 Local Expert
April 19
They just took tickets to SeaWorld Park, tickets are cheaper than at the box office, and a voucher for 35 dirhams in a cafe is also a gift. The guys are always in touch. The issue of payment for tourists whose card does not work has already been resolved. The main thing is to plan a walk in the park for at least five hours, it's incredible there! Time passes quickly.
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Наталья Воликова
Level 14 Local Expert
February 26, 2023
We would like to express our gratitude to the manager of the company "Touristino Dubai" Timur for his high professionalism, ability to communicate with customers, responsiveness!
My family and I were vacationing in Dubai from January 14 to January 24, 2023.
We purchased a lot of excursions from the Touristino Dubai company.
Timur told about everything, advised: how and where is better.
Always been in touch!
When we had questions, he explained everything: both verbally and sent maps so that it would be easier for us to navigate in places unfamiliar to us.
Moreover, before our arrival in Dubai, we bought tickets from Timur for the water show "La Perla", because we wanted to visit it on our first day of stay.
Timur picked up great places for us, which we are very grateful to him!
I would like to wish the company prosperity, grateful customers and more professional workers like Timur!
We will recommend your wonderful company to all our friends
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Саша Колтыков
Level 8 Local Expert
March 18
Thank you very much for the fact that tickets for everything you need can be bought in one place!
Great service and the work of every employee of this company.
For those who are going to Dubai for the first time, like us, I advise you to contact these guys)))))
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Александр Черненко
Level 6 Local Expert
November 18, 2023
I want to thank Turistino, in particular Sergey, for his absolute efficiency in answering everything, even stupid questions and for punctuality! This time there were several days in Dubai and each of them was full, so we asked the guys to come directly to the hotel at a specific time on the day of arrival, Sergey arrived, as agreed, explained everything-showed. We paid for the agreed excursions on the spot and while we were going up to the room, the purchased tickets came to the post office. There are no problems with tickets when attending events. It's all good. Thank you very much! With pleasure, I will contact Turistino on my next trips!
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диана э.
Level 4 Local Expert
April 5
I applied to Turistino for excursions . A very prompt response from the staff, tickets are sent by e-mail quickly , without delay. Very attentive managers. I was advised by the manager Ruslan. We corresponded in Russian . I received comprehensive answers to all my questions ! Thanks . I will contact you again . And in reality, their tickets are cheaper than at the box office of the planned event …
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Андрей К.
Level 3 Local Expert
May 17
Thank you very much to our Abu Dhabi Guide Larisa, a real professional in her field, just Well done!!!
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Анастасия Я
Level 10 Local Expert
October 22, 2023
If you are flying to the UAE, then be sure to check out the Turistino website. VSK popular excursions at an excellent price. Excellent service . Excellent prices . They will tell you everything in Russian . They will advise and help .
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Ольга Опалюк
Level 10 Local Expert
February 7
A good company, we have been going on excursions from them for the second year. Everything is punctual, without delay, the guides are excellent, the service is excellent. I recommend it to everyone.
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Анастасия Иванова
Level 14 Local Expert
March 31
A great company chose the places they would like to visit before leaving..wrote...they answered quickly, it was possible to pay online and all excursions tickets by mail and what is the coolest thing at any time and day you visit..This is the freedom of choice of the superp
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Albert Klubnika
Level 14 Local Expert
October 31
A very good application, all excursions were bought on this resource, adequate prices, everything is very clearly stated, a lot of information and photos, fast card payment, feedback from the operator is valid. Tickets are sent to WhatsApp or email. I recommend.
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Мария Бурчакова
Level 5 Local Expert
October 20
We bought tickets to the Motiongate amusement park through the tourist website. Everything is fine!
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Алчак О.
Level 2 Local Expert
January 16
We used the services of the Touristino agency, Dmitry worked with us, helped us with advice on how to pay for the tour with a card. We also had a problem that a passport was required for the tour, but we could not provide it. Dmitry contacted those who are conducting the tour and the problem was resolved. He answered quickly and was patient. In addition to this review, I have already advised Tourists several times in the Dubai chat. I liked the way you work, thank you.
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Юрий К
Level 12 Local Expert
September 15, 2023
We used the company's services to buy tickets. Tickets are cheaper than if you buy them directly at the site of the visit. We thought through the events in advance, arrived and purchased all the tickets at once. The only thing was that the performance was canceled, not through the fault of the Tourist, but we were refunded the money for the tickets and went to a meeting and met in the city center.
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надежда Р.
Level 3 Local Expert
October 11, 2023
I thank Turistino for organizing excursions around Dubai and Abu Dhabi. Employees are very attentive to their customers, always in touch. They explained how to get to them, and treated them to delicious treats in the office. Prices for excursions turned out to be cheaper than from a tour guide. Paid in cash.
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Илья С.
Level 4 Local Expert
June 12
12.06.2024. An excursion from Abu Dhabi to Dubai. The organization of the tour is disgusting. It took 3 hours by car from Abu Dhabi with almost no air conditioning))) Stop 1. Sail ... and then transferred to a crowded bus. I won't add anything more, the mood is ruined!!!
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Лейла Коновалова
Level 7 Local Expert
April 2
We went through turistino in September to Lego Park and moushengate. A nice girl came directly to our hotel, paid for everything and immediately sent tickets with a quarkode. Passed, all without problems! It turned out to be cheaper than at the ticket offices in the park. We will contact you again.
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Ppp
Level 5 Local Expert
May 17, 2023
We have been on various excursions, from this company, Timur was in touch for almost 24 hours, we express our great gratitude for the excellent time spent, and the conduct of the entire vacation, even the helpers in the answers not related to the tour 🔥🔥🔥🙏🙏🙏are very grateful 👌I advise this organization, prosperity)
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SERGEY MIKHAYLOV
Level 8 Local Expert
September 22, 2023
Very polite staff, communicated both via WhatsApp and live, explained everything in detail, and how it is more profitable to get to certain excursions, in the case when you need to get there yourself, and what to take with you, and in general are constantly in touch and answer your question at any time. I definitely advise you, you will save both time and money.
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Timur Utepov
Level 8 Local Expert
January 2
The guys work just fine, the prices are always low, unlike the cash desks on site. Very convenient, ordered in advance and enjoy without queuing at the checkout. Recommend
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Артем Рыжков
Level 4 Local Expert
May 12
Thanks to the Touristino team, we organized the zipline descent in Dubai. I ran out of cash, and because of the sanctions, it's not so fast to get it. The guys accepted the transfer to a Russian card, sent all the information to the post office. I came, took a ride and was happy. High, I recommend Zipline and Touristino to everyone
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ира Фокина
Level 2 Local Expert
June 5, 2023
The perfect agency for booking excursions in the UAE! Very responsive support, Timur will always help and answer all questions!Don't be afraid, book and book tours!I am very impressed by the excursion to Abu Dhabi!I will definitely return to this wonderful country and of course I will take advantage of Touristino's excursions!You are the best!thank you!
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Татьяна Петрова
Level 4 Local Expert
September 25
I recently applied to this company for a ticket, allegedly they sell cheaper than at the checkout. As a result, the manager counted more for us than stated in the price list on the website. I do not recommend it!
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Игорь Сахабутдинов
Level 7 Local Expert
December 12, 2023
Good service. The staff is kind and understanding. There is a swimming pool and all sorts of contests. A huge selection of food. The location is good, it's not far to the sea
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Александр Sman
Level 28 Local Expert
January 21
Definitely a top agency. They helped me with the choice professionally and quickly. We made a discount for the purchase of several tours.
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Кирилл Б.
Level 4 Local Expert
June 20
The task is only to sell services, they did not express a desire to help sort out the situation in any way, as soon as they received the money, they can say to zero in ignore.
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Антон М
Level 10 Local Expert
April 1, 2023
As soon as we arrive in Dubai, we constantly turn to the guys, great prices, everything is removed quickly and conveniently! Most importantly, they will always help, tell you at what time, how to get there, what program, etc.
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Анастасия
Level 6 Local Expert
October 5, 2023
There are no disadvantages. I recommend them to everyone who flies to Dubai. Good prices, good organization, convenient website, good excursions. I went to Abu Dhabi with them, everything is fine. At the next visit - only these guys :)
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Оксана А.
Level 4 Local Expert
September 16, 2023
Thank you, Turistino!
We had a rest at the end of September in Dubai.
We contacted the agency via whatsapp, chose excursions, arranged a meeting at our hotel the next day.
Sergey arrived and once again told us in detail about the excursions we had chosen.
Booked, sent the tickets to whatsapp.
We paid in dirhams.
Everything is clear, I recommend the agency!
Guys, and to you, health and prosperity and thank you so much for your work!
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денис шестаков
Level 10 Local Expert
April 21
Everything is at the highest level, the consultant is always in touch, explained what and how! Well done! Good luck and prosperity to you! We will continue to contact you!
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Макс Савицкий
Level 2 Local Expert
May 30, 2023
I want to express my gratitude to the wonderful company "TOURISTINO DUBAI "! We bought tickets to the Atlantis water park, but unfortunately a toe was broken on vacation and it was not possible to visit the water park ((I had to contact the company telling about the incident.. I was immediately contacted and promised to help solve this problem !
As a result : having provided some documents from the clinic, the money for the tickets was safely returned to us, thank you so much for your UNDERSTANDING and HUMAN attitude to customers!!!
Ps. Special thanks to RUSLAN - the only person who was constantly in touch, answered all questions in detail and helped me in this whole story!
I definitely recommend this company !!! 💯%
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Татьяна Сударикова
Level 4 Local Expert
November 6, 2022
We have purchased an excursion from your agency for an individual tour of Dubai! We were incredibly lucky to have a guide! Elvira, thank you so much for your work! The route was through the most interesting places for us. Elvira told in an accessible language, thanks to which a lot will be remembered forever)) And most importantly, she answered absolutely all the questions! Elvira is a professional in her field, I highly recommend it!
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Валентина Козлова
Level 8 Local Expert
January 17
The lure on the site is that you can pay with a card online, but as it turned out, in fact, they do not work for the Russian audience. Only foreign bank cards. Arriving in Dubai, after looking at the agency advertised by bloggers in advance, they began to book a tour, but the cards did not pass, including Union Gazprom, but a very polite operator immediately responded and offered to come pay to their office before the tour began, which of course did not quite fit. Please clarify and update the information so that people don't get their hopes up.
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Владимир Орлов
Level 11 Local Expert
March 24
A good agency issues travel packages to Dubai and the UAE quickly and inexpensively, plus professionals work there, I advise you to go and get acquainted
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Олег Кусков
Level 8 Local Expert
March 4
We used the services immediately upon arrival in Dubai. They were written off in advance from Russia. A representative came to our hotel in Dubai. We paid on the spot. Then he was in touch with vacap all the time. We took the La Perla and Abu Dhabi shows (Mosque and Louvre). I liked everything very much. Recommend 😊👍
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Юлия Трифонова
Level 2 Local Expert
January 12
We used the company's services when buying tickets for excursions to Dubai. Tickets were received immediately by mail before departure, printed out. The questions that arose were immediately answered on vacap. Thank you for the promptness and great range of services provided!
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Сина Г.
Level 5 Local Expert
December 8, 2023
I want to leave a great review about the work of this company. We took tours from them, everything was very quickly, quickly, told in detail, gave advice. I will contact you again
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Ирен
Level 12 Local Expert
February 26
I am sincerely grateful to these guys for their customer focus and desire to help. Thanks to them, I was able to make a gift to my parents by paying from Russia without having a foreign card. Thank you for this opportunity, it is a pleasure to do business with you!
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Ольга Батенева
Level 15 Local Expert
March 14
Convenient booking of excursions, selection in one place and payment by Russian card. The prices are better than those of the sellers in the hotel.
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Victoria V
Level 8 Local Expert
February 10
We bought tickets from the guys.Everything is fine and clear.We listened to the recommendations and were very satisfied.Great desert tours.
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Артём И.
Level 3 Local Expert
August 3, 2023
I bought tickets to Ferrari World in Abu Dhabi worth 340 dirhams. The description stated that a free transfer from Dubai is included, which will be available by ticket. It turned out that the transfer is the only bus from Dubai to Ferrari World. The number of people wishing to get on this bus significantly exceeds its capacity (the bus is small). As a result, I tried to get in several times, but like several dozen people like me, they just stayed with nothing ... I never got to the park, expensive tickets were gone. The company, of course, said that tickets cannot be exchanged. I think this approach is pure deception. If all the information about the transfer had been given initially in full, their sales would have plummeted.
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Di N.
Level 3 Local Expert
September 9, 2022
Turistino You are just a godsend for every tourist ! Excellent organization of excursions, everything will be explained, planned, adjusted to your time! Which is very convenient, you do not need to stand in queues at the ticket offices and most importantly, the prices are much lower than on the spot at the ticket offices ! Separately, I want to thank Timur for the prompt communication answers to all questions like how to get there .., and at which station to get off.., and where is this store, etc..)) Thank you very much for the sea of wonderful impressions! We will definitely recommend you! We wish you prosperity!