1 star is still a lot for the company....
I ordered the goods, the seller delivers through them. The message delivery arrived on 22.08 from 9 to 18:00, the courier number was sent. Everything seems to be fine, but 18:48(!!!!), but there is no courier... I contacted the seller. He says, "neither you nor I can do anything. Just wait." I call the courier, no one picks up the phone ... after 20 minutes I call again - ignore. Neither the courier nor the company called, warned that the delivery was delayed, or it would not be at all!!!
It is impossible to get through to the DPD - artificial intelligence. I contacted a support girl via chat. I received an apology, but I did not hear a clear explanation why this courier did not do his job. Now I have to wait for my order for another 4 days. Thank you for your "good" work👍🏻
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Show business's response
Анна Каштанова
Level 4 Local Expert
December 4
Good afternoon! 1 star is a lot, the rating for this transport company is 0.
If you want your order to be delivered quickly, DO NOT contact this company)
The delivery date is postponed 2-3 times. I don't understand, are all the cars packed to the brim and there's no room in any of them?
All that you can experience from working with this company: sadness, disappointment, anger and negativity.
I hope the management will someday pay attention to the reviews, and adjust and optimize the work of the enterprise.
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Show business's response
Алексей
Level 16 Local Expert
August 17
The place itself seems to be nothing. I have no complaints about the staff. But that's the attitude when you call and place an order to pick up the cargo from Stary Oskol. That's horrible. I applied 3 times. The result is that they scored .... On my requests to contact the courier at the place, they said that we had sent a request. And to pick up the phone and call, there is generally a hangup in the script. They work disgusting. Not doing their job