Terrible service. I haven't walked before and I won't walk anymore. I went to the store located in Minsk for the first time, made purchases and decided to purchase a cumulative network card. But the seller at the checkout said that she did not know where they were, but after searching for some she found, but said that she did not know how to enter it, she needed to call / wait for someone. She offered to let the whole queue go and then take care of me. What happens is that I defended my turn once, and I had to defend it again. With an infant, it's so much fun. Plus, she took the savings card offered by the buyer from the queue and spent it without asking my consent. When asked where the discount on the card is, I was told that everything went into accumulation. The question is to whom? And did I want to give away the savings from my purchase if I wanted to make my own.
Attracting new customers is disgusting. It is impossible to walk in a store with a stroller at all. I don't go to the store of this chain anymore. They don't respond to emails. I regretted that I did not write to the book of complaints and suggestions.
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Елена С.
Level 2 Local Expert
January 17, 2024
On 12/17.23, while waiting for the time of the scheduled meeting, I decided to log in to this network for the 2nd time in my life and regretted it. I had a 1.5 kg Chihuahua dog in my bosom (who doesn't know the breed)- only the head sticks out. I pass by the cash register and the seller Vladimir begins to raise his voice that you can't enter with dogs. To my clarifying question, he starts SHOUTING so that other customers gather around. Moreover, he ignored requests to speak more quietly and began to shake. The impression was that the seller was mentally ill. When asked to give a complaint book, he reacted from the 4th time and then said to go to the back room and ask the elder (but what about the dog under the jacket??). I wrote a complaint with a request to take action. In response, the unsubscription is formal, and about the seller in the feminine. I'm talking about the rudeness of the staff, and in response to me about the fact that they will consider allowing customers with small dogs...I have been walking with this dog for 5 years in large shopping malls and for the first time in the store the seller YELLED at me for 3 prices. Well, prosperity to you)
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Svetlost
Level 8 Local Expert
February 13, 2024
Nice prices, good assortment. There is always something interesting, useful, necessary, something for home, something as a souvenir /gift.