Tselinnaya Hotel
192 reviews
January 26
This is a quiet and elegant hotel. The staff are wonderful! They accept Western credit cards, also.
July 11, 2024
Hello everyone! I would like to thank the helpful staff! For high professionalism, for politeness and responsiveness and human understanding! The rooms are clean , cozy , comfortable , I RECOMMEND , THE PRICES ARE GOOD ! We arrived from Chelyabinsk with our family , with a small child, arrived late in Kostonai, and did not have time to change the money, but the responsive staff moved into the room, changed it to local currency in the morning and paid off, of course, left the Russian currency as collateral!
SPA FOR ONCE AGAIN , WE WILL DEFINITELY COME TO YOU AGAIN ! I RECOMMEND IT! 👍 🇷🇺🤝🇵🇼🙏
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3
1
February 16
The price-quality ratio is probably normal.. but it's not a good impression.. everything is so old, shabby, the concierges are on the floors, the audibility is good (if the concierge finds out something with someone, everything is perfectly audible)
My room had access to the glazed lobby of the hotel with construction debris (it's an unpleasant sight and it's problematic to ventilate the room - the battery was warming at full speed, and it was not yet outside in November It's very cold.. I wanted to air it out, but it's a bummer)
Advantages: the city center, low price, clean bed linen.. For one night, you can stop by
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September 16, 2024
I had to stay here for a few days. What can I say, the hotel of the last century, the entire interior of the "Babushkin" under the USSR. The bathroom/bathroom needs updating, but is generally clean. If you need something, you constantly have to go "begging" to the maid on the floor. We stopped by the suite: we did not complete the linen, shower sets, the iron did not work, there was only one bathrobe for everyone and it was scary to put on... in general, you can spend the night, but without much comfort. The staff at the reception is really hospitable, dressed in uniform, as responsive as possible..
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October 27, 2024
An old-style hotel. The concierge is on the floor. There is linoleum in the corridors. There is no sound insulation. Wi-Fi can be said to not work.
Among the advantages: large shower, location - center. Not a bad mattress. Daily change of towels and replenishment of shampoos/gel.
Mostly children and athletes are settled. Therefore, the noise and running around constantly
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1
July 21, 2024
Very cozy hotel, polite and helpful staff, I liked everything. If I am in Kostanay, I will definitely use the services of this hotel. I will definitely recommend it to my friends.
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1
February 3
Service? No, you haven't. 2 points for breakfast and getting to it...a whole quest. Otherwise, it's just a utopia. The owner needs to visit other hotels and gain experience.
After your so-called feedback, I give you one star. To answer your question, start with the etiquette of politeness and dialogue.
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November 14, 2024
The hotel is very good. The staff are polite and kind. I especially want to praise the administrator Elena. She's a good girl, I liked her. I'm betting 10/10 on the hotel
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1
December 25, 2024
The water is either cold or hot. The reception is rude, they don't greet you first. Sheets with holes. Everything is clean, but worn out. The location is good - in the center. The prices are very high and do not match the quality.
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November 28, 2024
The room is ancient, the price is too high.
Toilet paper is even the cheapest.
The WiFi is weak.
To wash things is a robbery)
The TV is old.
But there is no sound insulation when people are talking in the hallway - it feels like they are standing 5 cm near your ear. Like in a cardboard box.
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May 5, 2024
I can't say anything about the hotel itself, but there is a Tselinny restaurant, a bistro and a cafe where they are very tasty, set meals, cozy, there are various offices, an insurance company, a notary, a Cup shop, a clothing and shoe store
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1
October 8, 2024
I recommend. The receptionists on the floors are very pleasant. All great fellows! Even the renovation in the neighboring rooms did not become a problem.
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July 21, 2024
We were passing through, choosing a hotel, everyone was busy, a boxing tournament was taking place in the city.
In order to spend the night without options, it will do.
Among the advantages - responsive staff, convenient location, price.
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1
February 22
I spent two nights here, I really liked the staff, responsive and competent
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June 10, 2023
A good hotel.
Not too modern, but the room is clean, the sheets are fresh. A large comfortable bed. There is Internet, but the speed is low.
The staff is friendly.
There is a nice dining room on the second floor, but it does not work on weekends. The restaurant is mediocre, more like another dining room, but you can eat.
I am happy with the hotel for its price.
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1
October 31, 2023
We arrived on August 21. We stopped by late, but they found us a room.
The room was nice, spacious, the beds were clean. WiFi works, TV too.
The price is satisfactory, the location is excellent! In the center, everything is nearby. Kostanay is a pretty beautiful city.
The dining room is average.
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November 18, 2022
The hotel is conveniently located in the city center. The rooms are shabby but clean. Wi-Fi is free, but slow. The staff is polite. For me, the main thing was his location, he came to open a bank account.
The ATM of the local savings bank hosting mir, PSC, Beeline office and branches of local banks that still opened accounts for Russians - all this turned out to be within walking distance.
There is also a decent canteen in the hotel, where you can have a decent two-course meal and compote for 170 rubles (at the intersection with our money) - I recommend it.
Well, in general, it is quite possible to spend one or two nights. Moreover, the price is ridiculous.
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1
1
December 20, 2024
I liked the tselinnaya hotel. It's clean inside.It is six stories in itself,the corridors are very large, spacious beautiful.There is enough space, and when you go, the door is open.
See original · Қазақша
August 20, 2023
Great hotel, clean and cozy! Polite staff. Only on August 19, 2023, arriving at half past one in the morning, a guard did not let us in from the station. He said there were no rooms available. I had to look for a place to sleep at night with a one-month-old baby in my arms.
As it turned out, the rooms were free the next day. What this guard didn't like about us is unclear.
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2
1
May 16, 2024
The staff is very friendly, they were treated like dear guests, thank you very much for that, unfortunately I did not remember the names.The room is standard, but there is not a single hook, not a single bedside lamp, and the audibility is very strong, we heard all the footsteps and conversations.The hotel is normal for 2-3 days.
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1
May 1, 2024
It's like I've gone back ten years. Overall it is clean, towels are changed every day. There is a kettle and a TV. Audibility from behind the doors, everything in the hallway and the next room can be made out to every word
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1
May 11, 2024
A comfortable hotel in the city center, a choice of room categories. It is combined with a business center. There are several cafes for breakfast.
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1
1
May 18, 2023
The staff is friendly.
Clear.
The room has a refrigerator, kettle and air conditioning, but for some reason without a remote control. Otherwise, the material base is a Soviet hotel.
If you only need to spend the night, then it will do fine.
A wish to the managers: well, screw a shelf and hooks in the toilet room, because there is nowhere to put a toothbrush or a towel to hang.
The big plus of this hotel is its location, the entire center is within walking distance.
Accommodation number 456
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January 9, 2024
We were here last winter. The staff is polite and friendly. The room was warm and cozy, but there were a lot of cigarette butts lying on the windowsill from the street. That was very unpleasant. As it is, everything is normal.
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January 7
This is a so-so hotel. Does not match the declared level. It is very expensive and not comfortable
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December 2, 2023
We arrived from Chelyabinsk for the flight Kostanay-Almaty. The flight was canceled due to weather conditions, the airport staff settled us in the Tselinny Group of Companies. The room is clean, cozy, friendly staff.
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February 19, 2024
The child lived with his team on the 5th floor of this hotel. When I came to their rooms, to put it mildly, I was shocked, the bed linen could have been thrown out 5 years ago, the mattresses and blankets were torn, toilet paper was missing, of course, shower gel, shampoo and brushes too.
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2
1
May 29, 2024
If you need to spend the night in Kostanay, it is quite a good place. There is hot water, the sheets are snow-white. And if you need hangers for clothes, a bedside table - you need to ask - they will bring it. We had breakfast included in the price - it turns out we had to ask for breakfast coupons upon check-in. They gave it away. The neighbor in the room behind the wall was talking on the phone - every word could be heard. And the rest is great! The floor attendants are very attentive and well-meaning.
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1
July 8, 2024
The price bites for a single room! Well, the estimated time of the day is considered to be 12 days even if you stopped by at 2 a.m., instead of 24 hours, you take off only 10 hours, and pay as per day
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August 11, 2024
The hotel was built during the Soviet era. But that's not the point. There is no repair, everything in the room is also sad. Although the hotel is located in the center of Kostanay, this is the only plus.
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1
1
March 13, 2024
Great hotel! The staff is just adequate. Convenient for business travelers, the city center, there is everything))!
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1
December 27, 2021
The hotel is located in the city center, which is very convenient. There are small, compact rooms with a double bed, TV, mini fridge, air conditioning, for one or two people. Such inexpensive rooms are convenient for those who arrive in Kostanay on a business trip. Everything is done inside the room and the building in an economy version, but the main thing is clean. The room is cleaned, disposable packages with shampoo and soap are provided. But hotel slippers, disposable ones, for some reason, are not always given :-). Some rooms overlook the courtyard (quiet), some overlook the street. The cafe serves delicious breakfasts with 7 options to choose from. Breakfast is included in the room rate.
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3
September 7, 2023
An ordinary hotel. I got a junior suite, because I had no choice, I did not book. In my opinion, the room did not reach the junior suite. Out of the usual equipment - a full-fledged small refrigerator of 80-100 liters. There is an extensive fully isolated parking lot in the courtyard of the hotel.
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July 21, 2023
We were very lucky to stay in this hotel!!!
New clean linen, shower, towels, wonderful mattresses.
The furniture is a little tired and there is no balcony, but for 1 night it is generally ideal.
For 1000 rubles per person, it's just a fairy tale, the neighboring hotel asked for 20,000 rubles for a double room
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January 6, 2024
Junior Suite +
The repair is 3 plus.
What to fix:
- The room is very hot. If you open the window, it's cold) there is not enough temperature control on the battery.
- The switches are very low)
- A very electrified bedspread.
Overall it is clean, the linen is good. No one shied away at night))
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April 22, 2024
Thanks for the hot water and the room was warm. The staff is polite.
Of the advantages, that's all.
The rest are disadvantages
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January 4, 2024
I stay at least two or three days a month, the price and quality are consistent, the staff is polite, everyone at the reception is nice, I only know Dina by name. Rahmet.
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August 15, 2024
A GREAT HOTEL. Price, quality plus great staff
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1
June 21, 2024
The entrance and the ground floor are good.
The number of rooms is outdated. The bathrooms are scary. But this is due to very low prices
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1
May 17, 2024
It's quite decent , a very nice girl is sitting at the reception, the fish in the aquarium are super
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November 11, 2024
Stuck in the Soviet era, there is no kettle, the furniture wants the best
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January 23, 2024
Of course, the rooms are so-so , one thing was stated and they gave a completely different one ((( the bed is dirty , the rooms are not cleaned , there is no paper ((( I'm not talking about WI-Fi , the impressions of course are so-so about such a hotel
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November 8, 2024
It's clean, but I don't recommend taking a room near the elevator
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September 26, 2024
The best hotel, I had a wedding here
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September 16, 2022
Entering the hotel, it seems to you that the rooms here are modern, since the reception and the entire first floor are well decorated, but do not rush to rejoice, the standard room, which costs more than in Nur Sultan, consists of two beds from the USSR, a bedside table and a TV from the 90s. Breakfast of 2 eggs and bread with butter is included in the price or is paid separately 450 TNG, adding an additional egg, sausage and cheese to a sandwich increases the cost to 1400 TNG.
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3
1
July 18, 2023
A hotel that is very tired... There were holes in the bed linen in the suite, there were not enough necessary accessories, we had to look for the attendant, who always drinks tea on another floor. The sofa is dirty and streaked. It's not a good impression. Choose another place to relax. Thanks only to the staff at the reception: we placed it without prior reservation.
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October 16, 2023
It doesn't match three stars. With a family (two adults, two children) settled in a suite. The price does not match. The furniture is old. Bed linen with holes. Stained pillows and blankets
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February 22, 2023
❌ THERE IS NO DESIRE TO MOVE IN HERE ANYMORE ❌
I forgot my things, when I returned in the evening and went to another room, I went to the receptionist to find out where I can pick them up? To which they replied that they had thrown away their things. At the same time, the administrator did not call to pick up things. Accordingly, no one returned the money for the items❗️❗️❗️On the second day, we were moved into a room on the 3rd floor where we had to wait another 15 minutes for the maid to give us the room key. As it turned out, there was no heating in the shower.
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2
August 16, 2022
A great hotel. It is located in the center. Everything is within walking distance. Clear. The bed is comfortable. Well, the staff deserves special praise. Attentive. Friendly.
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3
June 7, 2024
To be honest, I've been there twice, both times everything is dirty. I don't advise you to suddenly pick up someone else, you never know
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1