Uzbekistan Airways

4.8

103 ratings

Rate this place

Shakhzod Khadjizoda

Level 3 Local Expert

Dear UzAirways! I would like to draw your attention to one important problem that citizens face when buying tickets. Now it is required to provide a residence permit, which creates inconvenience, especially for those who have an ID passport and who do not know how to extract data from the myGov portal. In modern conditions, it is important to implement innovative solutions that simplify the process for customers. For example, you can use automatic data verification through an ID passport or temporarily waive the requirement for a residence permit if it is impossible to provide it. This will improve the user experience and make your services more accessible to everyone. Thank you for your attention and I hope that my suggestion will be useful!

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Nigina Salokhidinova

Level 4 Local Expert

Terrible service They cheat when booking tickets They remove the commission for the possibility of a refund, but in fact this function is not included, which is why they faced overpayment when changing dates. It's good that there are alternative airlines with more transparent service. Save your nerves and avoid this airline.

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blocker1392

Level 12 Local Expert

The most disgusting airline, moreover, sold tickets to a sick person (the person did not think at the time of purchase, had a stroke there on the spot.)Although they had every right not to sell for health reasons. They also refuse to return the money. I will buy through other airlines

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Артур Р

Level 3 Local Expert

2 people per hour and this is in a new department with 15 counters. Specialists simply forget about work and the call of the following clients, the numbers that have not arrived are displayed on the scoreboard.

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Alex Mythen

Level 2 Local Expert

We arrived at the ticket office to change the ticket. It was June 24, 2024. We were with a one-year-old child. They took a number and sent it to the cashier # 16. We went to the cash register #16. The woman was sitting and picking at her phone. She turned us down with words, "there are a lot of free cash registers, go look for another one. We went to the cashier #1. Solving our question, 3 employees changed. No longer because of ignorance of their work. The woman from the ticket office #3 started being rude and saying things that hurt the honor of our country and that we should not come to Uzbekistan. It is a pity that we have to deal with such people

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T Berkam

Level 11 Local Expert

A clean, spacious ticket office. Many windows are open. Electronic queue. The issue was resolved quite easily and relatively quickly. Lots of sofas and armchairs. A decent toilet

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Алёна

Level 6 Local Expert

Polite girls. Who fully explained and recommended. It's nice to be there. Everything is clean and tidy

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bx b.

Level 2 Local Expert

It's a terrible place. I called the operators to find out about the payment by transfer to the card. The operator told me to wait 2 minutes and did not return so I waited for about 10 minutes. I arrived at the office, they said they would not accept a transfer. I had to drive back.

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Юлия организатор пространства

Level 13 Local Expert

The best girls work in this air ticket office, they are very friendly, very smiling, they did everything at the highest level, thank them very much for their help and organizing the flight of a disabled person!

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dezdem0na

Level 9 Local Expert

The ticket was purchased with a reissue option, but the cheapest fare on the website cannot be reissued, but you need to go to the ticket office. And wait in line for several hours, and the ticket had to be reissued urgently, due to force majeure. We have done more work for employees, and people's time is also not appreciated.. The people sitting here buying a ticket are surprised if it can be done on the website.

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Рома

Level 13 Local Expert

A modern ticket office with many operators who will serve you very quickly and professionally. There are also comfortable sofas for waiting, located in the middle of the hall. There are coolers with free water.

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Умид Ходжимурат

Level 12 Local Expert

Nice operators. They will always help you choose the most convenient option

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s a

Level 16 Local Expert

The new building is better spacious and finally the staff work more or less faster, there is no parking.

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Nadir

Level 17 Local Expert

It's a good location, it's not clear where to park, but that's fine. It has definitely become more convenient

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Олеся К

Level 6 Local Expert

Very clean, beautiful. But I had to wait a very long time (probably, that we got on Saturday (.

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Умида Пулатова

Level 10 Local Expert

The new building is beautiful, comfortable, but there are few employees, the service is very slow.

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Newdiamond

Level 5 Local Expert

Responsive staff, comfortable waiting, all issues were resolved very quickly.

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Davron Samatov

Level 14 Local Expert

State-owned, which means the service is not very good. Deceives by announcing discounts. In fact, it temporarily overstates and supposedly makes a discount and reduces it.

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safarali bobonazarov

Level 12 Local Expert

It is convenient to buy a ticket, an electronic queue, the staff is polite.

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Джамилия Б.

Level 13 Local Expert

A huge comfortable hall, friendly girls at the ticket offices.

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Бургер Бек

Level 8 Local Expert

A spacious, bright office. The advantages end there. I came here to solve the problem with choosing a location, since a number of functions are not available either on the site or in the application. They couldn't really explain anything, they didn't solve the problem, they didn't want to delve into it. I was advised to arrive at the airport for check-in 3 hours in advance)))

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Алина Соколова

Level 6 Local Expert

Clean, the service is fast, the coffee machine helps out))

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улугбек Искандаров

Level 5 Local Expert

9:00 to 20:00 working hours we bought tickets it turned out to be a bistro and convenient

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Елена Пазилова

Level 3 Local Expert

Great staff!!!! They will always help!!!!! And they will not make a face as if you owe something☺️

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Zozik Dino

Level 7 Local Expert

Very cool) Office cash desks are great!

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Ирина Стулина

Level 8 Local Expert

Very wonderful service, lots of operators.

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Марат Жум

Level 11 Local Expert

I bought tickets quickly Excellent location

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Хуршид

Level 13 Local Expert

A very kind and cheerful girl #8 Valeria)

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Akbar Tulibayev

Level 5 Local Expert

waiting in line for a long time. But the staff are polite

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Дилором Мирзарахимова

Level 8 Local Expert

Very good staff

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Мехти Гусейнов

Level 2 Local Expert

It is not possible to get through

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Хусниддин Рахмонов

Level 3 Local Expert

Maintenance 0(zero)

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Борис

Level 5 Local Expert

Wow!!

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Диана Бикбаева

Level 6 Local Expert

Long wait and arrogant staff.

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933431 Нилу

Level 5 Local Expert

Normally

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Uzbekistan Airways

35 reviews