Rooms were okay, reception staff cooperative. Food tasted good, but restaurant staff were not cooperative, probably due to language barrier, and also they were not trained to deal with dynamic changes in the situation. Often, the restaurant had no billing clerk. Waiters were not bothered to take accurate orders and avoided any eye contact or other forms of communication. Clear lacking of empathy felt by waiters and restaurant staff.
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Диана Леонова
Level 2 Local Expert
April 16
A wonderful hotel! We stayed with the family for a few days, everything was very pleasant. With affordable prices and no renovation, the room was clean and cozy. Convenient location (city center), good service, polite and helpful staff. There is a restaurant in the hotel complex, the food is delicious, and food can be ordered in the room. There are additional services: a relaxation center, laundry, which significantly improve the living conditions. Within walking distance, there is a store with products of its own production (confectionery, bakery products, various salads, etc.) In general, I liked everything, I recommend it to everyone who is planning a trip to Gomel. We would like to thank the staff of the Gomelturist hotel complex for their hospitality.
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Светлана Васильева
Level 4 Local Expert
May 4
We took a room for 1 night
Large convenient Parking, courteous staff, good Internet connection
The room is clean, there is a TV and a refrigerator, a kettle and dishes
The bed is comfortable
There is a restaurant on the ground floor, but we bought a snack at the supermarket nearby.
There is a cookery at the hotel
Convenient location
Unfortunately, there is no photo
I recommend it to everyone
We ordered through Ozone, two people got 2,100 rubles per day.