Twice I applied to the office on Zybitskaya and each time I was lucky enough to get to a specialist Olga. The first time was in 2022, the situation concerned a rescheduled flight. Olga was able not only to advise, but also to support. A man with iron endurance and the most friendly attitude to any client. In front of me, Olga's nerves were being ruffled by everyone, I was surprised how tolerant a person was to different kinds of comrades. For the second time (October 2023) Olga helped to do the almost impossible - to change the domestic flight purchased for miles. Only positive impressions remained from visiting the office and consulting. From the bottom of my heart I want to thank this wonderful person and professional with a capital letter!
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Юлия Винникова
Level 3 Local Expert
September 26, 2022
I flew with Turkish airlines for the first time this summer and was pleasantly surprised.
I called the support center in Minsk several times and was able to get through twice without any problems.
The guys helped a lot, changed the tickets for the flight from Moscow due to the canceled flight, consulted, answered all my questions and fulfilled all my wishes. Special thanks to Renat (I hope I remembered the name correctly).
In my case, I received timely support, high customer orientation and friendly communication from the guys, you are a great team.