Ucell

Rating 5.0
1174 ratings
Rate this place

281 review

Level 8 Local Expert
October 27
Good guys, they help immediately
1
Level 2 Local Expert
January 20
Ucell office for SIM extension on visa renewal
3
Level 4 Local Expert
August 4, 2023
nice place.
3
1
Level 8 Local Expert
August 20
We were very disappointed. I used the connection for more than a year, everything was fine, and then one day the connection disappeared. I was thinking about something with the phone. But no, everything is fine in the other one. I paid on time. It is not clear what the problem is. And that would be fine, but I'm not in Uzbekistan and I can't come to the office. I somehow got through on the phone, and they say this number is not in the system at all, we can't say what happened, whether it belonged to me or not, they don't know there. I say look at my full name. What's wrong with me. No, they can't do that. It is impossible to make everything work. Wait for it to go on sale and try to buy it again. Support also does not know when it will arrive and whether it has already been on sale. Only find out for yourself in the offices. You can't solve anything by phone, just go in person or issue a power of attorney for someone. But it is necessary to find someone to register for, to ask people to go and constantly find out if the number has appeared or not. Then somehow forward the SIM card again. And my tariff is no longer there (Start 10), only from 30 thousand. Well, something's wrong. I missed a payment, something has changed for someone. Is it difficult for you to send an SMS / email and say "dear subscriber, you need to take such and such actions to stay in touch"? Well, OK, they didn't send it, the subscriber caught himself in time, tuck explain what's the matter and what needs to be done so that the connection appears without going to the office. Conclusion. Subscribers are not valued. If you can't get everything back, you'll have to look for more customer-oriented companies.
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Level 2 Local Expert
September 13
We visited this office on 12.09 before closing at 19.30, served well, everything was cool, but there was Miyagi slow version music playing on the TV and then a few more songs, I need this playlist from my nose, please if you have some kind of playlist give a link or at least performers after Miyagi, I will be very blogged
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2
Level 6 Local Expert
March 31
Top level!!! Excellent modern office, responsive staff, excellent service. Many phone models can be purchased in the office, as well as games for children and adults with playstation 5 :)
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2
Level 7 Local Expert
November 11
The best company in the field of mobile communications. The office is perfectly decorated, the format of the operators' work is very good, perhaps the number one operator in Uzbekistan
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Level 9 Local Expert
September 8
Ucell is driving!!! Everything is really cool! Very helpful! All well done, especially the guys from the Security 💪
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Level 5 Local Expert
June 14
The guys have everything organized coolly, there is 5G, the speed test speeds are high! I recommend it as an operator with high-speed mobile Internet access!
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3
Level 2 Local Expert
July 22
Some advantages. Generally a bomb company. The workers are super. Fire accounting is the best there is....
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3
Level 7 Local Expert
July 18
Well, as always, Yusell is ahead in everything. Moreover, the staff of the subscriber department is more responsive. Bistra solved the problem. I am very pleased with the company.
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3
Level 7 Local Expert
October 6
A very small room, plus only 4 operators working with individuals. They were waiting in line. There is no parking near the building, the car has to be left far away
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Level 5 Local Expert
March 29
The office is very beautiful, and most importantly functional. At the entrance, you will be greeted by polite and courteous staff who are ready to help you solve your question.
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Level 6 Local Expert
November 2
Pretty much the best mobile operator. Everything is very neat and the color is my favorite =)
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Level 24 Local Expert
November 18
Perhaps the best operator in Uzbekistan. There are many places around the city where 5g works. I transferred from another operator in this office in 15 minutes.
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Level 7 Local Expert
April 18
The waiting time is very long, but the staff are more polite, the queues are long, the parking lot is closed at the time of my visit. The street is very clean, it's very nice to walk in the evening
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1
1
Level 6 Local Expert
January 4
The best office. The service is at the highest level. The staff of the company is very welcome. And they decorated it very cool for the new year
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3
Level 2 Local Expert
August 26
Modern department. Fast service, competent staff.
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2
Level 20 Local Expert
April 13
“thanks. The best tariff, you are the best operator on this date. Transferring a number to your rates is super. You could promote it right in the advertisement. Then maybe access to the available Internet will be easier.
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1
Level 7 Local Expert
November 20, 2023
I would like to mention the staff, a very polite and attentive team to customers. We helped to solve the problem with the phone number quickly and efficiently.
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3
Level 9 Local Expert
July 8, 2023
Good company, excellent communication and very polite staff In the vial, the situation is the same. They are friendly and will always help. They will explain everything that is unclear and if you have any problems, they always try to solve them
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3
2
Level 7 Local Expert
November 20
Excellent service. Shalola's consultant helped with a difficult question
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1
Level 7 Local Expert
May 28
After the reconstruction, the subscriber department became more like a point of sale for gadgets and accessories. All experienced employees have gone to other branches
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2
Level 11 Local Expert
September 13
Convenient! No need to wait in a huge queue. Employees work fast
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1
Level 11 Local Expert
March 18
Nice office with friendly staff. The only huge drawback is the lack of parking.
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2
Level 14 Local Expert
March 16, 2023
The customer service office is a business version of Papa Carlo's cubicle, the striped competitors have a much more comfortable subscriber department. The room is small, and there are usually a lot of people. There is an electronic queue. The operators work carefully, carefully and regularly, answer all questions in detail and patiently, so keep in mind that you will need 40 minutes or even an hour to connect a number or solve some questions, taking into account the queue and subsequent maintenance. There is no parking near the office and if you are by car, then set up for a walk to the parking lot, which is next to the Alaysky market ~ 500 m from the office.
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4
2
Level 8 Local Expert
August 10
A great place, the operator and the staff are responsive🔥
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2
Level 8 Local Expert
August 5, 2023
A lot of disparate stores. Everyone has different prices for the same one. To choose something, you have to go through a bunch of shops. There are a lot of people. The parking lot is constantly clogged and you will have to try very hard to find a place. Hot. There is a lot of "gray" technology. It is better to buy from networkers.
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2
Level 6 Local Expert
April 19
The operator at the reception is well done, respect to the kid is huge, it works better than the whole office!
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3
Level 5 Local Expert
September 1
What they took the money for was only verbally voiced, the fiscal was not issued for each paid service, it turns out that nothing happened, so that the three of them would sort out the situation with something among themselves and in the end they just watched on YouTube how to do at least something, the result was an hour of time spent, most likely to me this time A moment of bad luck with the staff🤷🏻♂️
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2
Level 16 Local Expert
June 1
A modern cellular communication complex where you can issue a SIM card or solve cellular communication issues in Uzbekistan. The air conditioner is working,
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1
Level 3 Local Expert
July 11
Wonderful office, excellent service!
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3
Level 5 Local Expert
March 30
Tariffs are only for the rich left. Previously, there were tariffs for 15 tons, now at least 40 tons are paid, and the connection is generally low, you call the call center, experts say they are dealing with this issue and that's it
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2
1
Level 4 Local Expert
July 18, 2023
Minus - there is no Parking, but otherwise a good company, queues are fast and the consultants are friendly and will always help.
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3
1
Level 9 Local Expert
October 13
The staff are polite, competent, and have resolved all issues.
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Level 9 Local Expert
October 8
They've changed a lot, even the salon and not the office. But consultants are very sticky
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Level 2 Local Expert
December 1, 2023
Why is the mobile internet so terrible? I'm sitting right next to the window to play normally without lagging Internet, but it's useless, I'm generally silent about a comfortable game in the room. There are no practical jokes like striped competitors, but you can't even provide good mobile Internet! It should be a shame!
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1
Level 10 Local Expert
January 22, 2023
They work quickly, there are many Windows, polite and neat, nice to look at, the room is clean. On the downside, there are a lot of people, you still have to wait and the room seems a little cramped.
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3
Level 12 Local Expert
October 4
The connection is good, but the service in the salons is not very good, plus the application is very terrible.Plus, the transfer to E-sim is also hemorrhoid, you have to drag yourself to the nearest point where the employee does not always know how to set it up to the end.Stay
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Level 9 Local Expert
November 28, 2023
The hall is small, there are a lot of people, the staff tries to work faster, but unfortunately there are not fewer people
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1
1
Level 9 Local Expert
October 17
Everything is fine, convenient and fast.
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Level 6 Local Expert
October 4, 2023
They came in. They were afraid of the number of people in the queue. They wanted to leave, but decided to wait and see. After 15 minutes (of which 5 were engaged with us) they left, having solved all the issues. Well done employees!
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3
Level 14 Local Expert
December 7, 2023
The main office of yucel is in Tashkent. The service is normal. There are often queues and a small room
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1
Level 8 Local Expert
December 20, 2023
The staff is polite, promptly helped with the issue and quickly resolved it. If you come in the morning there are no queues.
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3
Level 9 Local Expert
October 3
Operator #1 The tariffs are capacious with adequate prices
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Level 6 Local Expert
October 10, 2023
Assalomu aleykum. Oxirgi paytlar chekka qilshloqlarda internet sifati o'ta yomon. ODDIY MISOL..Andijon viloyati Paxtaobod tumani Boston Q.F.Y Durdiyor M.F.Y ni olsak 1 oydurki internet sifati o'ta darajada yomon va bu bilan xeckimni ishi yo' lekin oylik kuni to'lsa 10 minut xam qo'shib bermaydi lekin o'chirishadi biz buni tuwunamizu internet qachongacha shunday turishini bilmadim
3
1
Level 10 Local Expert
September 27, 2023
Well, the place is very beautiful and comfortable, but there is one thing, it's a queue. You will be waiting for your turn. It's better to go to a small branch, there are no people there at all.
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3
1
Level 7 Local Expert
May 2
Thank you for the opportunity to purchase phones in installments! The official trade-in also made me happy!
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Level 9 Local Expert
August 27, 2022
Excellent customer service. In addition to the fact that you can connect a number, you can register a phone there (imei registration) if you come from abroad. In addition, operators can provide you with Apex insurance. Recently, there has been a sale of devices that you can receive in installments or immediately pay in any convenient way (cash, card, etc.) , i.e. if you are in Uzbekistan for the first time, then they will definitely be able to help you with all the little things and when connecting the number.
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3
1
Level 6 Local Expert
November 16
Excellent service, good communication.
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