I want to leave an even review about this company!🥰
To begin with, they found a comfortable place for me according to my wishes! The managers are very polite and customer-oriented! But the best part is the drivers, which is very rare ! I was traveling from Lugansk to Moscow ! Evgeny and Vitaly, thank you so much for such a comfortable ride! Very friendly and kind men, from the beginning of the trip they set a positive attitude) Vitaly kindly helped me and the lady with the child to move the luggage across the border, which was very unexpected and pleasant ) I would like to note that such shots are very rare, and they need to be appreciated ! Thank you for a comfortable trip and pleasant impressions ❤
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Юлия Юлия
Level 2 Local Expert
November 3
I want to tell you about the miracle carrier and the miracle managers of the Unictrans company.
We bought tickets to Moscow from Lugansk online 10 days before the trip, with a child, I specially ordered seats, as a result, upon boarding the bus, they say that our seats are at the door, the manager responds to my indignation, does this sometimes happen, I mean???? It happens????
I bought and paid for tickets, seats, and the managers decide, you see, to transfer us with the child to the door.
It blows terribly from the door, the seat does not fold out, I got sick after this trip.
I advise you to think many times before contacting this carrier and managers, I do not know what word to even call them.
There is no limit to my indignation.
How many years have you traveled with this carrier and this attitude is simple. Where is the service going ...
bottom and bottom in relation to the people who apply to this office.
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Анастасия Р.
Level 6 Local Expert
September 30, 2023
First, the time and place were moved to the day of departure. On the phone, to my question why I was transplanted further, to another place, the girl sharply replied, "So, either you eat, or I'm crossing you off the list!". They didn't take us to Shchelkovskaya. The bus broke down, we stood in the Tula region for 2 hours. Another bus did not come for passengers! They were seated by the passers-by, at random. Many, like me, bought with the expectation of arriving at a designated station. The chairs creak, everything is old. And it would be okay to have an isolated case, so this happens regularly. There are just no words, horror!!! If it were possible to put less units, I would
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Алина
Level 2 Local Expert
January 12
Not a reputable company, but why the hell did the cost rise to 4k? There was a promotion that year. Are you throwing 1K each year now? Explain what this is about. Do salaries not grow every year Or do you need to write to the control of transport companies? To check this wonderful company carefully. People, write, don't be afraid. To the transport prosecutor's office! Let's see what they say.
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Алина Волкова
Level 9 Local Expert
August 27, 2023
You can't count on the site, and you can't hope that there are places. Everything is only in fact, coming to this department. The staff are negative, the atmosphere is already stuffy in a tiny room)
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Иван Иванович Н.
Level 4 Local Expert
June 12
Convenient location
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DartFrost
Level 11 Local Expert
May 18, 2023
Who gave them access to Moscow bus stations at all??? The buses are old, the drivers are boors, there is no numbering on the seats, which causes chaos when boarding, everyone runs like fools to take seats, although there is numbering in the tickets. I do not recommend this carrier
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Виктория Б.
Level 8 Local Expert
July 30, 2022
As the years go by, prices rise, but the quality of services does not.
1. Old buses that require at least good cleaning, seat serviceability checks, and THAT in general.
2. The culmination is the breakdown of the bus at 2 a.m. without notifying passengers. The rudeness and nervousness of the drivers is off the scale.
3. Radiator failure is not a punctured tire and does not happen suddenly, there are a lot of questions how this could happen.
I do not recommend it.
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Алексей
Level 8 Local Expert
August 7, 2023
By the standards of the LPR, everything is at a high level.
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Светлана
Level 2 Local Expert
September 30, 2020
A good, Reliable company
Comfortable buses
Polite staff!🥰
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Ёжик Знает
Level 8 Local Expert
September 19, 2020
Buses have become more convenient than 2 years ago. And the seats are normal. The service is like everywhere else.
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Марина Гусакова
Level 4 Local Expert
January 30, 2020
The bus is convenient.if the drivers are good, then at seven in the morning they are already at the border, taking into account that the departure is at eight.this is the main advantage