Uromed
Directions
Gippokrat
350 m
Similar places nearby
37 reviews
March 30, 2024
I like being served there. There are no queues, it's cozy, everything is on time. Everyone is polite. Once a year I go through the checkout with pleasure.
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2
November 13, 2023
I'm disappointed. I didn't get to know the positive aspects of this medical center, so the review will be purely negative. At work, I had to make a medical book, as I was told by 2 offices (therapist and fluorography). The contract was signed with this organization.
"Go go there, 2 offices, it will take half an hour." Okay
Thursday. 13:30
At the reception they said it won't work today, come on MONDAY. (what? And since when is Friday a non-working day for us?!) Then I corrected myself, saying that you can check with a doctor in the basement. Okay. I go down – there is no doctor, at lunch. Class. I'm sitting waiting for the end of lunch just to find out what time and when to approach. Well, that's just the function that the registry should perform👍 Thanks to the girl doctor for not waiting for the end of lunch and took ~ 13:45. She said that it would be possible to approach tomorrow (i.e. on Friday), by 9:00 so as not to wait for the therapist and undergo him and a fluorography.
She mentioned that it would be possible to pass the flyura now, but the time is already 13:57 and she takes up to 2 hours. (ARE YOU KIDDING? AND THEN WHY DID I WAIT IN THE BASEMENT IF I COULD PASS THE FLYURA RIGHT AWAY?!🤬)
Friday. 9.00
At the reception I am informed that the doctor will not be (For a long time), you can undergo a fluorography for now. I am undergoing fluorography, they immediately inform me that the results are after 16:00 on the same day. Okay, I go back to the registry, the girl tells me that she can't tell when the doctor will be, "WE'LL CALL YOU!". I've been waiting all day for someone to call me. THEY NEVER CALLED!!!
Monday. ~9:40
I go to the registry, as usual, they clarify the data, it turns out that the medical book is not ready, and the fluorography will be ready ONLY TODAY (is this the one that should have been ready on Friday at 16:00? Hmm, apparently I don't understand something...)
"Can I get a therapist now? - No, you need to go to the therapist when the fluorography is ready"
(That's how, a strong statement! I wonder what it's connected with?)
Bottom line: admission to work (2 doctors - 2 offices) has already taken me the 3rd (and I feel, not the last) working day. 4 times, FOUR times, CARL! I ran to them to go through two offices and EVERYTHING IS NOT READY YET!!! THIS IS A POSOOOR. You are the worst medical organization I have ever encountered.
Just the most disgusting performance of their duties!Okay, I went for free because of work (but it was not provided by UROMED for free, it was PAID by the ORGANIZATION). And so, in private, you take money from people, and not small. Your prices are not much lower than the Pearl or HIPPOCRATES. But the attitude towards customers is simply disgusting! Don't value people's time at all! Why do I have to run 5 times just because your incompetent employees can't accurately inform on time and call on time? What kind of mess is this?
If it wasn't for work, I wouldn't even go to you. And after such an experience, I will never go at all and recommend you as the worst choice in our city. 1/10.
(1 point for the fact that the girl took 15 minutes before the end of her lunch, although she was not obliged to)
It is not surprising why you have the lowest rating on Yandex among all clinics.
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3
July 19, 2023
It is attached to this clinic, something in between, the main functions are performed, but it is very difficult to get through sometimes it is not even possible, those people who are at the reception desk and on the phone do not have time, either busy, or they will answer and ask to wait a minute in total you can wait for 30 minutes and never wait, pediatricians do not I really needed to make a referral to the center for motherhood and childhood in Astana, we took all the contacts, recorded everything and did not call, we already went ourselves. I will not change much of the review thanks to the FGDS specialist and the surgeon, after the operation in the city hospital, the surgeon came to remove the stitches, the surgeon, a good specialist, studied my discharge, asked questions very attentively to the patient, warned me about possible complications, told me how to adhere to the regime so that everything was fine.
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