0803.2024, we decided to celebrate the holiday on March 8 and at lunch we stopped at the former pier now called Venice in the area of the Tobyl bridge. The booth was spacious and cozy, there were no napkins on the table. The waitress came up and offered the menu. After making an order, they brought dry shish kebab and bitter onion, the seasoning was not tasty. After a while, they brought an account with the amount of 14,000 tenge on it. I paid with a card and entrusted it to the waiter. After a while, I noticed that another amount was withdrawn from the card from the main one and 1560 tenge. At the same time, at the beginning, the waiter did not warn about the additional fee of 12%, which is not legal. I ask the administration of this institution to pay attention to this fact about the further non-repetition of this situation. When ordering in these establishments, pay attention to the amount that the waiter brings. Be vigilant. And one more thing, when paying the bill, the waiter did not issue a cash receipt and after a while, at my request, they gave me a receipt. Although they are obliged to issue a cash receipt at the place of payment without prior notification.
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Зухра Кокунбаева
Level 5 Local Expert
January 9, 2024
We were in the renovated Venice, fresh repairs, New Year's decoration, drank, ate it was delicious, barbecue fries were delicious, of course there are few goodies for beer, and so everything is super! And I would advise you to buy a high chair, since many families go with the kids, including us)))
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Евгений Бредихин
Level 6 Local Expert
May 1, 2024
It used to be a very good place. A varied menu, fresh produce, delicious kebabs. This is before the flood. I hope that they will put everything in order and everything will be as before, at the highest level.