0803.2024, we decided to celebrate the holiday on March 8 and at lunch we stopped at the former pier now called Venice in the area of the Tobyl bridge. The booth was spacious and cozy, there were no napkins on the table. The waitress came up and offered the menu. After making an order, they brought dry shish kebab and bitter onion, the seasoning was not tasty. After a while, they brought an account with the amount of 14,000 tenge on it. I paid with a card and entrusted it to the waiter. After a while, I noticed that another amount was withdrawn from the card from the main one and 1560 tenge. At the same time, at the beginning, the waiter did not warn about the additional fee of 12%, which is not legal. I ask the administration of this institution to pay attention to this fact about the further non-repetition of this situation. When ordering in these establishments, pay attention to the amount that the waiter brings. Be vigilant. And one more thing, when paying the bill, the waiter did not issue a cash receipt and after a while, at my request, they gave me a receipt. Although they are obliged to issue a cash receipt at the place of payment without prior notification.
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Зухра Кокунбаева
Level 5 Local Expert
January 9
We were in the renovated Venice, fresh repairs, New Year's decoration, drank, ate it was delicious, barbecue fries were delicious, of course there are few goodies for beer, and so everything is super! And I would advise you to buy a high chair, since many families go with the kids, including us)))
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Евгений Бредихин
Level 6 Local Expert
May 1
It used to be a very good place. A varied menu, fresh produce, delicious kebabs. This is before the flood. I hope that they will put everything in order and everything will be as before, at the highest level.
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Семэн
Level 29 Local Expert
July 29, 2023
the kebab is delicious, good, in principle not bad, the tea is not very good. there is always only one type of beer, there is no choice. juices are also only cheap, there are no good ones. of course, the staff is average and not trained to communicate with customers
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Наталья Селкова
Level 6 Local Expert
March 12
Good evening, the kitchen is great, the kebabs are excellent, the salads are super. The service is zero. The wardrobe is not responsible, I had to take things with me to the gym. And the waiters, they need to learn how to work with people.
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Nasib G.
Level 7 Local Expert
September 30, 2023
Sauna, small hotel, cafe, kebabs from Shev chefs from Baku, saunas are being renovated, Parking, football court, beautiful gazebos,
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Кристина Залипаева
Level 2 Local Expert
March 23
I agree with the bad comments, especially about the administration (as she said, I am not an administrator, I am the MANAGER) in general, I do not advise visiting this institution, horror
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Евгений Кувшинов
Level 12 Local Expert
April 20, 2023
A good sauna complex. You can have a great time with the kids. In winter, go downhill, and dive into the ice hole after the steam room!
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Айнур Жумагалиева
Level 2 Local Expert
January 24
Beautiful serving of dishes, polite staff, the program ended very quickly because of what we went there)
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Станислав Б.
Level 5 Local Expert
October 19, 2023
A terrible place. We stopped by for a snack and brought small warmed-up portions. We ordered tortillas, brought old ones with an unpleasant smell, heating them on the grill.
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альфараби токтаров
Level 6 Local Expert
May 8, 2023
There are many baths, there is a cafe, you can sit and eat in the gazebo
Of the cons, everything is a little shabby old
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Наталья Ковальчук
Level 7 Local Expert
November 8
Beautiful, but very expensive
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Серикбулат Альденов
Level 8 Local Expert
January 16
After the repair is much more decent.Pretty good.Atmosphere.The kitchen is not a fountain, so-so.
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Anara Amanova
Level 10 Local Expert
March 24
The barbecue is delicious , the atmosphere has also been updated
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вячеслав
Level 12 Local Expert
July 31, 2022
The barbecue in the restaurant is excellent, the hotel has become 10 times worse than before the pandemic. The room is absolutely not cleaned, dirty, the linen is not fresh, possibly used. I had to beg for towels 2 times, at first they gave me 3 for four. 2 bags of shampoo for 4, most likely the administrator thought that two were already clean. The level has dropped significantly, not to compare with what we saw 3 years ago.
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Г.Б
Level 10 Local Expert
March 1
I need a DJ urgently
It became more comfortable.
The cook has changed.
A great place to relax
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Михаил Доможиров
Level 12 Local Expert
August 19
The barbecue is good
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Дмитрий Старцев
Level 9 Local Expert
June 4, 2022
GREAT BARBECUE!!!
It's a pity that there are few salads and a small selection of hot drinks.
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Наталья Евдокимова
Level 3 Local Expert
October 5, 2023
Now it's quiet and beautiful there in autumn.
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ГЕРА Ж
Level 3 Local Expert
July 8
Not very
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Елена
Level 4 Local Expert
January 31, 2022
We had a dream in the bathhouse, dived into the ice hole. The steam room is not large, shower, large hall, billiards, TV, 2 bedrooms. Dirt is everywhere. A disgruntled bathhouse attendant. Only the ice hole saved the situation.
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Анна Кананыхина
Level 3 Local Expert
June 10, 2021
Yesterday I invited my friends to spend the evening at our once favorite cafe. It's hard to call it a "cafe" now, it's a bum! It's dirty everywhere, it's impossible to even sit on the benches. Drunken kitchen workers danced barefoot on the dance floor. My guests had to leave. The service of the waitress Aruzhan, I'm generally silent, with a dissatisfied face, she listed everything that was not on the menu. There wasn't even any bread... I reread the bill 2 times with the administrator. Shame. But for some reason, I was ashamed of this shame in front of the guests, not them!!!
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сергей карповский
Level 9 Local Expert
August 26, 2023
We ordered a sauna, and when we arrived, it was already sold to others.
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Marat Bek
Level 4 Local Expert
July 9, 2023
Everything is very bad, especially with the administration.
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Наталья Турбабина
Level 3 Local Expert
October 1, 2023
Everything is old and dirty and there is no water yet
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Эдуард Аликперов
Level 3 Local Expert
December 19, 2023
Very tasty
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Tiko ...
Level 6 Local Expert
April 16, 2023
Everything is very fragile and old without repair
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Вера Мельник
Level 4 Local Expert
June 14, 2020
Among the advantages - low prices, delicious barbecue, there is a playground for children. Among the disadvantages are the service and not delicious cuisine.
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Игорь Рыбашов
Level 5 Local Expert
September 29, 2021
A great place to eat barbecue with the whole family
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Григорий яремчук
Level 11 Local Expert
August 24, 2023
Everything is old.
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Оксана Цхай
Level 2 Local Expert
July 6, 2020
Excellent kebabs, they are very tasty fried by the kebab maker Javal!!!
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Ярослав
Level 11 Local Expert
August 1, 2019
A wonderful cafe. A good barbecue. The staff is polite and friendly.
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Лаура С.
Level 3 Local Expert
August 8, 2018
Good service, helpful receptionist. A comfortable, cozy place, a playground for children.
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Zhanna
Level 8 Local Expert
June 22, 2019
Cons: serving dishes and cuts in general, different cutlery.
Advantages: polite officials
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Ирина
Level 9 Local Expert
October 12, 2019
We need to work on the children's menu - it just doesn't exist
The service leaves much to be desired
The furniture is old in the room, there is a musty smell
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Дмитрий Б.
Level 5 Local Expert
July 11, 2019
I really liked the cool place, the massage there is also super.
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Есенжол А.
Level 5 Local Expert
June 1, 2019
Delicious food, pleasant staff, fast room service
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Людмила Сабирова
Level 9 Local Expert
June 14, 2022
Everything is great
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Вячеслав Бобков
Level 6 Local Expert
January 16, 2022
A great place
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Елена К.
Level 5 Local Expert
March 24, 2020
The establishment is good, the staff is friendly!
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Славянин
Level 12 Local Expert
March 11, 2020
As for me, the topic of cafes along the highway, I think, has lost its relevance. Especially with a cheap and outdated interior
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Текстиль Рита К.
Level 3 Local Expert
December 10, 2019
The baths can already be repaired and showers can be added.
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кристина З.
Level 2 Local Expert
September 19, 2019
Terrible kitchen, we'll never go again, the service is no better either
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Айгуль А.
Level 8 Local Expert
April 23, 2020
Delicious food.Great service
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Ксенич Г.
Level 7 Local Expert
August 13, 2019
A bad expensive place, a dry kebab, plus you still need to buy onions and pita bread