Viapol
178 reviews
April 9
Good afternoon! The Viapol company hosted us in Belarus. We traveled with schoolchildren of grades 7 and 11. The program is very intense, but everything went just fine from meeting the guide at the train station. Maxim Ivanov, a professional in his field, worked with us for the first day. Extensive information about Minsk, of course, it is impossible to forget his story about Khatyn. In the following days, Olga Sergeevna traveled with us, an amazing, creative person. She treated our group with such attention and care. She's a master of her craft! He knows the history and culture of his country, and how he tells it! Just listen to me. It involves all participants in the tour, questions, riddles are what teenagers need. This is the first time I've been to Belarus, I'll definitely be back! Beauty, cleanliness, friendly attitude - everything is at the highest level. We stayed at the Belarus hotel, everything is clean, comfortable, the food is delicious, there is a choice, there is a shopping center nearby, if someone did not have enough. Olga Sergeevna conducted an extraordinary tour in Grodno. Many thanks to the bus drivers, who are professionals in their field! Very discreet, driving at the highest level! Thank you, VIAPOL, for organizing our holidays. We were from April 4 to April 7, 2025.
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February 25
This is not the first time I have been to Belarus, and there is an opportunity to compare it. The work of Viapol is above all praise. Igor is an excellent driver, Olga is an excellent guide, who has direct encyclopedic knowledge and is able to convey it to tourists in an accessible way, to answer all our questions simply and clearly. We went on a two-day trip from Polotsk to Vitebsk on February 22-23, 2025. Thank you so much for the tour. I love Belarus, I have visited many cities, and I want to come back here again. I hope that next time I will go with your company, there is a wide variety of excursions that are conducted at a high level, starting from meeting at the train station and accommodation. Greetings from Saint Petersburg, good luck with your work.
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September 20, 2024
I went on the Minsk Stories tour from September 16-19, 2024.
We met, settled in - everything is fine. The program is Mega intense. The buses are perfectly clean. The Belarus Hotel is a three-star hotel, but the rooms are nice and clean.
But still, people decide everything. On Tuesday and Wednesday, we traveled with Evgenia-a smart girl, a beauty, a professional with a capital letter. Incredibly attentive, caring and tactful - even on a trip around the world with her.
And literally the next day, on September 19, the last excursion to Sulu. After getting on the bus, I realized that I couldn't find my passport, I ran to the room - there was nothing. I decided that it was in the suitcase, I immediately looked at it in the bag - no. And I'm starting to remember that our passports were collected upon check-in. I approach our guide - in fact, a representative of the company and outline the situation - I ask you to call the hotel. Since I don't have the Internet myself, I don't have a phone number either.
To which I heard that she had something to do with it, so that I would call the Viapol tour operator myself. It's good that the tourists standing next to me found phone numbers for me and when I already started dialing Viapol, the guide dialed the Belarus hotel from her phone and gave me the phone. It turned out that yes, my passport is there and they forgot to give it to me at the eviction.
With such a guide, I definitely would not go around the world. Previously, when I went on vacation, they always said - find a representative and address all questions.
The attitude in this case, I was extremely upset. I have to leave tonight. I can't find my passport, there is no connection, there is no Internet, but I hear in response - they say solve your problems yourself.
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January 15
We visited Belarus in January 2025. The tour was organized by the tour operator Viapol. Excellent organization, starting from the meeting from the train station and until the end of the tour. Everything is thought out, the staff is polite not only at the tour operator itself, but also in hotels and cafes where we had breakfast and lunch. The buffets are quite decent, everything is delicious. I would especially like to thank our guide Sergey Ivanov, who traveled with our group for 2 days. Such a competent, beautiful speech that you can listen for a long time without getting bored.
Belarus itself was very impressed. Everything is clean, beautiful, and full of attractions. Everything has been restored. The roads are good. Also, one of the important factors is that there are no migrants there! There are no barmaleys and women wrapped in rags, nor everything related to them: dirt, crime, etc.
People are quite cultured and polite. Maybe we were lucky, but we didn't even hear the mat. The only thing is, in the church in Nesvizh, some parishioners behaved rudely. I don't know who they're praying to, that they've come to this. But this is the only negative for the whole tour. To be honest, they didn't spoil the picture for us.
As a result, Belarus is probably the only country that has preserved its identity. I would like to come again. Thanks to Viapol for organizing the tour
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October 28, 2024
I would like to express my gratitude to the entire team of the Viapol tour operator for their professionalism in organizing our vacation. We took the tour "Belarusian circumnavigation" for 5 days. The guides are excellent, they talk warmly about their homeland.
We were met from the train station, and immediately issued a tour program (with notes on contacts, time, transport, cafes, taxis, etc. and a tourist map of the part of the city near the hotel) Everything is structured, short and to the point. The greeter escorted him to the hotel reception desk, told him everything to orient himself, waited for check-in at the Belarus Hotel (Storozhovskaya 15) - everything is fine. The program is rich, the buses are clean and comfortable.
On the first day we had breakfast (a varied and delicious buffet) and visited the "Grand Duchy of Sula". There are many locations there - it's hard to describe everything, but I advise everyone who comes to Minsk to go there. A wonderful guide.
I would especially like to mention and thank Sergey V. Ivanov, he was our guide for 4 days. We believe that he is a knowledgeable, attentive professional who loves his country and what he does. We were with him on a sightseeing tour of Minsk (I also liked the Semashko hotel on Antonova 10 - the staff treats everyone with a soul, photo zones are organized, a view from the window and balcony, a clean, spacious, beautiful room, there is everything you need), in Grodno, Belovezhskaya Pushcha, Kamenets, on a Sightseeing tour of Brest, in the Brest Fortress with the involvement of a guide to the Brest Fortress Museum, accompanied by a transfer to the Minsk railway station. We learned a lot from the history of Belarus.
I also really liked the thoughtful organization of food, everyday moments, care, patience and attentiveness. Good luck and prosperity to you!!! I am sure that we will come back to you again!
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March 25
I would like to express on my own behalf and on behalf of all the guys who were on the tour in Belarus, many thanks for the wonderful tour of the castles and excursions in Brest. The guide Alesya Kornelyuk and the driver Valery were with us. I would like to note Alesya's high professionalism. Her beautiful voice, the literacy of the presentation of historical material, which is designed for perception and understanding by students of grades 7, attentive and friendly attitude towards tourists. For two days, on 23.03 and 24.03, it was very interesting and comfortable for us to travel. Thank you for a good tour!
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January 6
Thank you so much for organizing our magical tour! Everything was great, thanks to a well-chosen team - our guide and driver, Andrey! All our wishes have come true) Prosperity to Viapol! And we will definitely come back! And only "with you"!
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April 2
I was in Belarus . The Royal Grodno tour lasts for 3 days from 28.03 2025 to 30.03 2025. Thank you so much to the agency for organizing the tour. The hotels are great. Special thanks to the tour guide Evgenia Danilova for her professionalism and attention. Thank you for the positive emotions.Marina Semicheva
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April 21
We explored Belarus together with this travel agency. Many thanks to everyone who participated in the organization of the trip "Millennial Brest". Excellent hotels, comfortable buses, experienced guides and drivers. Special thanks to the guide Elena
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October 20, 2024
We went on a tour of the Relish of the Belarusian towns of Glubokoe-Budslav-Ilovo, a very interesting excursion turned out to be rich thanks to our guide Igor, he told our company of 4 people in detail everything was pleasant, and the weather was super plus tasting of locally produced drinks in Ilovo in general, the day was excellent on 10/19/24❤
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October 19, 2024
We went on the tour "Belarusian circumnavigation". We really liked it, the organization is at the highest level.
The guides are excellent, they talk warmly about their homeland.
Special thanks to Sergey Ivanov, with whom we spent 3 days, were in Grodno, Belovezhskaya Pushcha and Brest.
Thanks to Sergey, I learned a lot from the history of Belarus. It is clear that he loves his country and his business.
Good luck and prosperity to Sergey and the entire Viapol team.
I am sure that we will come back to you again!
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November 16, 2024
I visited Belarus for the first time, and I have never regretted that it was with the Viapol team that I got to know this beautiful country. I took a 3-day tour, and I want to say a huge thank you and thanks to the guide Yarosh Malishevsky!!!! He talked very interestingly, joked in places, it was not boring to drive from Minsk to Brest and back. In March 2025, we want to visit Belarus again, and we would really like to get to Yarosh M. On a guided tour
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April 22
A well-preserved castle, a minimum of renovation - you get into the past. The audio guide helps out, as you need to book a weekend tour in advance. A beautiful place with a lake and a park nearby.
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August 14, 2024
On August 10, I visited the magnificent excursion program - the Orient Express. I want to thank our wonderful guide, Zhenya. She is a great storyteller, completely immersed in the material, talked in detail and interestingly about all the visited territories. The driver Nikolai - special thanks to him for safe driving and an absolutely clean bus.
The tour was remembered by every object visited - the monastery in Barkolabovo, where the stork sat on the cross, and Bykhovsky Castle and its surroundings, and Slavgorod overlooking the river valley, and the Blue Krinitsa with turquoise water in the spring, and the temple in the Forest. The greatest and most touching impression is Borki with sculptural compositions about the tragedy of the villages destroyed in the Second World War, an indescribable place in terms of emotions! I recommend this tour
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July 22, 2024
We went to Nesvizh -Mir on July 20 (tour guide Vladimir Andreevich (exactly) Zavyalov(?). A knowledgeable, attentive professional. This is my fourth time in these castles, and everything is more comfortable and better for a tourist. Everything is organized clearly and kindly.
21 were in Dudutki and on an excursion around Minsk with the guide Andrey and the driver Vasily. Everything is also organized diligently, with attention.
The Belorussia Hotel is a very nice three-star hotel. Yes - there is no air conditioner, but there is a hair dryer, soft soap, slippers, a set of towels and cleanliness. Breakfast is absolutely normal, if you did not get to the time when the buses brought tourists to feed. Then there is a queue to enter the restaurant, but everything else is decent. In the evening, however, you can have dinner on the 22nd floor with a magnificent view of Minsk, with good cuisine and attentive service.
In general, thank you!
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October 16, 2024
Excursions from October 10 to 13: Minsk-Grodno- Brest were conducted by the guide Sergey V. Ivanov. He knows the history of Belarus very well. Erudite, very competent speech. Excursions are well organized. A specialist of a high category. Thank you. Semenova, the Eagle
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September 9, 2024
From 02 to 05 September 2024. we went on the excursion route "Grodno landscapes": Minsk, castles in the World and Nesvizh, Grodno. Everything was at the highest level, clearly, without hesitation: meeting at the train, seeing off to the station, transfers, lunches along the routes, visiting all sightseeing points. Special thanks to the guides, each of whom had an interesting presentation of information, nothing boring, superfluous, a storehouse of knowledge in the field of history, architecture, modernity, etc.: Alexander with a tour of Minsk, Evgenia - around the World and Nesvizh and castles, and Sergey, who conducted excursions to Grodno. I would like to mention the places for lunch where we stayed during our trips, everything is delicious, satisfying, high-quality and with a local flavor. Also the hotels included in the trip package: Victoria SPA in Minsk and Neman in Grodno were of a very good level: clean and spacious rooms with the necessary filling, delicious and varied breakfasts and a bonus in Victoria a full-fledged swimming pool with a spa area where it was nice to relax after an active day in hot weather. Thank you for such an attitude to your business and such a pleasant acquaintance with Belarus.
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July 30, 2024
We would like to express our great gratitude to Tatyana Yatskevich for a tour of Minsk in the evening on July 19 from Sergei and Ekaterina from Vologda, Tatyana told us with such love and great dedication about her city, country, opened up many places for us that we will definitely visit next year and take an excursion with Tatiana again!!! You gave us more time than expected, thank you very much, we were pleasantly impressed, fell in love with your country, success and prosperity to you and your hospitable country of Belarus!!!!
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April 16
I have been working with this agency for three years now. There have been two unpleasant situations in three years, but the employees have found solutions to these problems, which is especially encouraging. During this time, all my family and friends have started traveling with this agency, and everyone is very happy. The only thing is, I almost always don't have enough free time. The programs are interesting, the guides provide extensive information, and they always answer questions.There are not enough excursions for children.
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July 31, 2023
We were very satisfied with the 6-day excursion tour "1000 summer Brest" from Viapol. I liked the high-quality and smooth work of the whole team.
Positive:
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- we were met at the station, quickly settled in;
-good hotels on the route (Belarus in Minsk and Vesta in Brest);
-excellent food in hotels and set meals during excursions;
-an interesting, but very intense program (I'm tired, after such a vacation I need another vacation);
-the tour is suitable for curious and experienced tourists who are eager for new experiences;
- the complete absence of any additional fees, everything has literally already been paid. No trips to other villages along the way, for an additional fee.for a fee, no photos for you for N-rubles. It even happened to us that those who did not pay extra were dropped off the bus.an excursion to the paw of the guide. That's not the case with Viapol at all - everything is honest and extremely transparent!
As a quibble, I will note a few disadvantages:
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- the guides mumble their historical lectures somewhat monotonously by providing them with a large number of historical dates, names and facts that are poorly perceived by ear. According to my observations, 2% of people on the bus are interested in this, the rest are either asleep or procrastinating, abstracting from what is happening. It would be much more interesting if the guide did not take out the brains with a boring story, but told simply and in his own words about life in Belarus, about work, about ordinary people, about something vital and mundane - it would be both informative and interesting;
- the guides are a little annoying with stories about churches, churches and other religious buildings. It is probably designed for believers, I, an atheist, am annoyed. We are driving past some village, the guide broadcasts the name of the village, look at the 17th century church in the center and another 20 minutes lecture about this church, who is interested? As an atheist, I definitely don't. There is a feeling that there is nothing to tell except about the church.
- tourists go to the toilet, not when they want to, but when the tour guide allows it. This is not a disadvantage, but a feature of all bus tours. This is not suitable for all people;
The tour is very busy, do not expect to rest and sleep in it))) I had to wake up with an alarm clock at 7 a.m., they brought me to the department too late at 20-21 hours, there was actually no time to walk around Minsk. Although the tour is from Minsk, you spend very little time in Minsk. The outlook increases very noticeably - Belaz, the Neman Glass Factory, Grodno, the Brest Fortress, the Forest, Brest itself is a handsome man. I have very warm and pleasant memories, many thanks to the Viapol team!!!
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August 1, 2024
Good afternoon, we visited the Brest-Belovezhskaya Pushcha tour on July 27-28, 2024. We would like to express our great gratitude to our guide Andrey Alexandrovich. He is an erudite, literate, knowledgeable, responsive person and a guide with a good sense of humor. Thanks to Andrey, we learned a lot of new and interesting things about the history of Brest, the Brest Fortress and Belarus in general. The tour made a lasting impression on us.
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May 26, 2024
I really enjoyed my trip to Belarus with Viapol! From May 16 to May 19, 2024, we went on the "Secrets of Nesvizh Castle" tour. We were left with a great, very pleasant impression! I would especially like to thank the guide Andrey Rodkin, who conducted a wonderful tour of Ruzhany and Kossovo on the first day of our tour, and Olga Zalygina, who accompanied us to Nesvizh and Mir. It is a great pleasure to travel together with professionals, enthusiastic, with a wonderful sense of humor. Thank you for the interesting stories and pleasant impressions!
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July 27, 2024
From July 8-14, we went on the "Thousand Year Brest" tour, We liked everything!!! I would like to say a big thank you to the guides: Olga (overview of Minsk, Khatyn, Kurgan of Glory), My Wife (Neman plant, Lida city, Lida Brovor Museum and for the Belarusian speech), Natasha (Zhodino city), Maria (BelAZ Plant, Ales (Brest, Belovezhskaya Pushcha). For their professionalism! Unfortunately, Sergey did not disclose the visit to Novogrudok. THANK YOU BELARUSIANS FOR LOVING YOUR COUNTRY!!!! AND PROMOTE YOUR CULTURE!!!!
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July 24, 2024
On July 19-21, we visited the excursion "Picturesque Vitebsk". On the first day there was a sightseeing tour of Minsk. The next two days were devoted to Polotsk and Vitebsk. Olga, a tour guide, worked with us. I would like to note her professionalism and kind attitude towards people. Everything was well organized, the tour was interesting and informative. Impressions of Polotsk and Minsk have become more vivid and memorable thanks to Olga
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June 16, 2024
We are very grateful to the guide Andrey Davydovsky for an interesting, informative tour of Minsk. Andrey is a friendly, erudite, positive guide who left pleasant memories about himself and the city.Minsk welcomed us with good, sunny weather and the same guide.
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June 27, 2024
I would like to say a big thank you to Tatyana Yatskevich for a wonderful tour of Minsk on June 14! Tatiana made us fall in love with Minsk and Belarus! But Dmitry, with whom we have visited Grodno since June 15, cannot say such words! The Neman Hotel was listed in our vouchers in Grodno. Upon arrival, we were given Semashko. The hotel is inconveniently located, the room is terrible! According to Dmitry, this is a luxury! We, a couple of pensioners, were given a room in the attic with 2 steps in the room! Dmitry is not customer-oriented at all! I left an unpleasant impression of myself! Usually the guides are applauded at the end of the trip! In our case, the guide jumped off the bus at the station with a stone face and was like that!
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March 27, 2024
We express our deep gratitude to the travel agency for organizing a tour of important places in Belarus. Thanks to real professionals in their field-Irina and Dmitry - in just 3 days, the guys and I learned a lot of interesting things about the history of this amazing country, we were able to feel the same pain, love and patriotism that were always felt in their stories. Thank you for making us fall in love with your country.
Thanks a lot to the wonderful drivers-Sergey and Anatoly- who were also able to contribute to making our trip comfortable.
Thank you all for the wonderful catering and accommodation. , for the hospitality.
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January 16, 2024
We would like to express our great gratitude for the mega interesting excursions throughout the "Big Christmas Round the World" tour on January 3-7, 2024.
On the first day of the tour, there was a sightseeing tour of the city of Minsk and a wonderful guide Lyudmila, who charmed all tourists with her kind attitude.
Further, throughout the remaining days, the guide Zhenya is just a delight from the first to the last word, a man with an incredible amount of knowledge in literally all areas, starting from the history of his native land and ending with a short tour of the Belarusian language for tourists))
Throughout the entire bus route, no one slept, everyone eagerly hung on every word of Zhenya, how interesting she tells about everything!
We were extremely pleased with the trip and the guides who are burning with their work! We definitely recommend it))
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August 16, 2024
A wonderful travel company. Recommended at the hotel. We were not deceived with expectations. I highly recommend taking a bus tour with them to two castles in one day - Nesvizh and Mira. You will be satisfied, I recommend it. For 1 person, 155 Belarusian rubles. That is, multiply by 30, and you get in Russian. And this is with all the transfers, excursions and lunch. We were satisfied.
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May 6
The tours are not bad, there are plenty to choose from. Sometimes they rely on excellent guides. Questions remain only about the conditions - the hotel does not meet the stated parameters, for some reason they forget to warn about this. However, one of the components of a good holiday is comfortable accommodation.
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May 2, 2024
I visited two excursions with this company on 04/26/2024-Belaz and 04/27/2024 Polotsk. I was satisfied with the impressions I received and expected. Everything that is stated in the programs is implemented. Thanks to the guides Andrey and Elena and also in the territories. A huge surprise for me was the story about the Duda (national instrument) and the demonstration in action, thanks to Elena!!!! You can see and hear that the guides love their business and their country! Prosperity to you and blessed Belarus!!!!
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January 20
Thank you so much for organizing our corporate party. Everything was done quickly and accurately, special thanks to Vitaliya.
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August 8, 2024
On August 8, 2024, Vladimir Tkachenko worked with us. With him, we visited Glubokoe, Smorgon, and Gervyaty. The whole group is delighted. A competent, knowledgeable, professional who loves his profession. A group from St. Petersburg from the Petersburg travel store.
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September 15, 2023
The best operator in Belarus, and indeed any excursions are organized flawlessly, with knowledge of the case and all the subtleties on the ground. Excellent staff, they make out quickly, telling everything in detail. Very good guides, (I especially liked Andrey). The office is small, but cozy, and leaves the impression of a well-functioning mechanism. Well done, they have earned a reputation and maintain it at a high level
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September 19, 2024
I was in Belarus on the Minsk Stories tour with my guide Zhenya...Thank you for the interesting and informative story...Zhenya is a professional who is in love with his work and knows how to bring joy to people!
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June 30, 2024
This was our second trip with Viapol, so in addition to fresh impressions, there is something to compare.
Khatyn excursion (guided by Tamara).
The day started with lunch overlaps. That is, the guide forgot to order it for us, because we did not go to the review (as we agreed upon when booking).
The tour itself is normal, the only thing is that reconstruction is underway in Khatyn itself and on the Mound of Glory, which of course hinders.
Lida's tour (guided by Evgenia).
Due to the planning curve, the presence of two groups, and constant overlaps at the facilities, we lost a lot of time in vain. Then we wait for the guide at the castle, then we ride to Berezovka and back, then we drive past the brewery three times. Tasting for 60 people is certainly a tin.
There are no questions for Evgenia, she is a good guide. but you can't plan excursions like that.
Novogrudok tour (: Yarosh guide).
Unexpectedly, a very interesting and eventful tour with the strongest guide. The gallery was very impressed. Yarosh showed us the maximum possible without loss of time, for which we thank him very much.
BELAZ Tour (guide Andrey).
A wonderful tour with a good guide. Of the questions, only the crooked check-out time is 12:00. It is much more convenient to leave earlier and return earlier.
Excursion Brest + Pushcha. The guide is Sergey.
The disappointment of the trip: the fortress is on the run, we didn't really look at it, we didn't really see the city. In the forest, they drove for 1.5 hours through the forest, the museum of peasant life is a cheap new model. They ran through the aviaries and the museum.
It would be better to go to an excellent nature museum from the beginning, then to the aviaries, and then to the forest.
Sergey knows a lot, but it's hard for him to speak professionally and interestingly. The bus for two days is the most cramped, old and practically without ventilation.
Now for general questions:
- Previously, you did not carry such a herd (40-50 people each)
, the groups were smaller, which was comfortable
- is it really impossible to arrange excursions by time, and not collect 8 buses at the hotel with tourists running around? Send some at 7:50, others at 8:10, and others at 8:30.
-keep an eye on what you feed people: there are 7 days in a row of cabbage salad, and three days of cabbage soup without signs of meat is not very good.
- get rid of cooperation with the Belarus hotel: there is no air conditioning, Wi-Fi is practically not working, the crowd is at breakfast, and the food is terrible! Apart from the location, there are no advantages anymore.
I really liked the excursions with elements of industrial tourism. I am waiting for the expansion of the repertoire. MAZ and the tractor plant are also interesting.
It would be good to make a tour constructor with an independent choice from a set of excursions for each day.
I hope you'll take the comments into account next time.
Thank you for our vacation.
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June 24, 2024
I was in Minsk in June 2024.The impression of the tour operator is ambiguous. All the excursions were organized well. I would like to note the good work of the guide Andrey Davydovsky. But the whole impression was spoiled by an excursion to Dudutki, the guide Olga Sergeevna Zalygina, who appeared 5 minutes before the departure of the bus. The tourists' requests not to linger during the tour were followed by discontent and mocking smiles on her part. All this led to a scandal and spoiled the mood of all tourists. And only the actions of the bus driver led to the possibility of not being late for the train station. Such guides are a disgrace to a good travel agency.
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January 30, 2024
Many thanks for a great trip (27-28 Minsk-Brest).Excellent tour organization, professional guides (Tamara, Natalia, Yarosh), attentive attitude to any requests or questions, excellent knowledge of history and a great sense of humor. Special thanks to the drivers (Anatoly Alekseevich, Sergey Figaro and elegant driver Dmitry).
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August 27, 2024
I was with my husband on a tour of Belarus in August. I ordered a tour through the Three Capitals website. The tour operator Viapol hosted us in Minsk. We were worried, of course. But in vain! The impressions are only good. Very good tour organization. We never waited anywhere, did not catch up. Everything is clear according to the tour program. Everything was explained and shown. No unpleasant surprises happened. And I had free time to walk around the city. I liked the hotel, the service and the food. We had a rest, a lot of impressions. There were many guides, but they were all well done, professionals! We got the impression that they were all on the same team. They help each other. In general, they hugged and kissed us and we wanted to experience these wonderful emotions of a vacation in Belarus once again. I would like to thank Solopova's manager, with whom our acquaintance with Belarus began. Promptly, on the case and without deception. Which is very nice. See you soon!
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August 9, 2024
We express our deep gratitude to the guide Marina Mayakina for a great time spent during the excursion on August 6 along the route Gervyaty-Sola, Smorgon,Ostrovets. Tour ,,Belarusian mosaic,,as well as to the driver of this route. Marina is a professional in her field.
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October 22, 2023
I would like to express my gratitude for organizing the tour "All roads lead to the World". I visited Belarus for the first time and was very pleased. I especially liked the two-day tour of Mir and Nesvizh castles. For two days on October 7-8, our guide Andrey accompanied us
with interesting stories about Belarus and mysterious stories about castles. Thanks a lot to him, I'm still impressed!!!
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October 8, 2023
We are very glad that we have "discovered" this Belarusian tour operator. We liked the spring trip with Viapol (Minsk, Mir, Nesvizh, Grodno, Brest) so much that we bought the tour again in the fall. Now we have visited Polotsk and Vitebsk. The tour is perfectly planned, we saw the best that is in these cities! Our guide Antonina loves her work and tourists very much, for which I thank her very much! It was a pleasure to listen to her! The driver Sergey drove the bus perfectly, We were sure that our lives were in safe hands. It is impossible not to note the benevolence of Antonina and Sergei. They just made us fall in love with Vitebsk and Polotsk! The only disadvantage of the program is the Luchesa Hotel in Vitebsk. Those who lived on the upper floors. they were satisfied: they got rooms with fresh renovation and good furniture. But those living on the 4th and 5th floors were disappointed: the rooms and furniture in them are old, the carpet is dirty. Unfortunately, the hotel staff did not respond to the tourists' claims. We hope Viapol will take our remark into account. And - see you again next year!
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September 16, 2024
September 15, 2024 trip to Grodno . I have already visited this route before and was very impressed. Therefore, I ordered a gift for my mother and her friend from Viapol. Vacationers were generally satisfied : good trip organization, delicious lunch, comfortable bus. From the nuances. I was specifically looking for a tour with a visit to the Augustovsky Canal. The main advantage and highlight of this place is the mechanism of filling and lowering the locks. What turned out to be in fact, after moving, for some reason, the first visit was to the August Canal and there was no locking, tourists were simply taken along the canal by boat. Naturally, no one understood the meaning of this event and even one tourist from the group had a conflict with the guide. Dear organizers, please take this point into account in the subsequent organization of tours. It makes no sense to include the August Canal without locks in the trip, just to go far away on a boat, the story is so-so. If there is no gateway in the program, you must indicate this or reduce the cost. The second point is that there is no clear visiting program on the site, everything is piled up in a pile and it is not clear what is going on, there is not even time except departure and arrival. Next, when ordering the tour, I specified which guide would be, the manager Diana said that Yarosh would be there. I was guided by excellent reviews and wanted to tour with him, so I chose the appropriate date. In fact, the guide was different and the manager did not even call back that there were changes. How is it? Please take into account all comments in the subsequent work. Otherwise, everything is fine, thanks to the whole Viapol team for the rich and interesting routes. We will contact you again.
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September 27, 2023
We went on a tour of the castles on 09/26/2023 with Ekaterina.
I liked it very much, competent speech, easy to listen to, interesting tells, immersing you in this atmosphere of the Middle Ages, watched everything that was in the plans and even more, thank you very much!
Guys, do not spare money, go to Mir-Nesvizh! It's just 10/10!
Lunch is selected very accurately, not greasy, so that there are still forces to reach Nesvizh 😅👌🏼
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June 21, 2023
It was the first time we went with Viapol. The Orient Express tour. The most positive impression. Friendly and customer-oriented managers, excellent tour guide Evgenia, driver Alexander. Lots of interesting places, wonderful places, great lunch. And special thanks for helping to return the forgotten powerbank and phrasebook. I will definitely go with Viapol again and I will recommend it to everyone!!!!
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1
July 13, 2024
We went with them in June 2024, the Pinsk Treasures tour. We arrived in Minsk early in the morning by train. The meeting at the train station went well and quickly enough. Then they are taken to the Belarus hotel for breakfast. Then another bus comes for you along your route. There is little time for breakfast at the hotel. And 4 more buses of tourists plus residents of the hotel itself. In general, you will have to stand for 20 minutes at breakfast. Unfortunately, seats on the bus are not booked in advance, even if you buy a tour 2 months in advance. Therefore, either you have to run to take seats on the bus, or go to breakfast. If you go to breakfast, you will be sitting on the bus at the very end.
The company makes changes to the tour program at its discretion, as it wishes. No trips to Ruzhany, and by boat in Pinsk (apparently it was a marketing ploy).
With a guide and a driver, if you're lucky. We had Andrey Rodkin. Educated, erudite, attentive. I was lucky in that.
Belarus is certainly beautiful. Cleanliness, order, all in colors. It is always a pleasure to ride on it. But if you evaluate the trip itself from this travel agency, the cost of such a tour is certainly overstated.
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1
October 6, 2024
4.10.2024 we went to Khatyn. Olga liked the guide very much, she tells everything very interestingly and sincerely! We sincerely recommend it to everyone!
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July 15, 2024
14.07 we went on an excursion to Zelva , it turned out that the group was a team and a bus and a guide from the Viapol company.
Tour guide Tatyana Dolgach is just a shame for the company, the worst tour guide, I write as a person who has been on 30 excursions in the last 2 years in Belarus. Quotes from the great guide : "look out the window", "we'll pass by today, I'll just tell you something there, you have to say it", "you have 10 minutes and we're going on", "yes, to whom am I explaining at all", "we can leave without you, just think", "Dyatlovo is the best city, I'm just from there, well, look quickly at everything."
In principle, if you call any person from the street, it would be better. No one would make a face and walk around unhappy all day.
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1
October 23, 2023
I express my great gratitude to your company for a perfectly organized and informative tour of the Millennials Brest for 3 days. Special thanks to the guides Elena Volokh and Yulia Bashkova, who in difficult meteorological conditions due to the season (October 20-22) showed all their professionalism and ripened us with the warmth of communication. Thanks to them and your company, I want to return to Belarus again. I was pleased with the food at the Belarus hotel (Minsk) and comfortable accommodation in the Hampton by Hilton (Brest).
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1
May 1
I've been using it for the second year, excellent professionals, everything is accurate and on time, no overlaps, I recommend it to everyone!
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