The interior of the hotel needs maintenance. Furthermore, they try to economize in everything, from lights to staff. What upsets me more is the receptionists way of communication: they are not well-coming at all, I can say they are quite rude. At first we waited for more than an hour to check-in. After this long waiting time, the receptionist couldn’t find our booking, after a bit of struggle, she started to convince us that we have to pay more money: she said we booked breakfast only for one person, while in our voucher breakfast for two adults was paid. Problem was in their accommodation office data. After solving all apparent problems we received keys from room and no apologizes for inconvenience.

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Лили S

Level 10 Local Expert

Great hotel! Clean, cozy, comfortable. The staff is 5 points out of 5. The maids are delicate, modest, super clean. The room has a full set: a comfortable bathrobe, slippers, several towels, a hotel care set in the bathroom, tea, coffee, a bottle of water (new every day), air conditioning. The restaurant is well fed, the dishes are delicious from natural Belarusian products. There is also a SPA on the ground floor. MIR cards are accepted for payment. You can withdraw Belarusian rubles in cash at an ATM at a good exchange rate. There is a shopping center with a grocery store nearby. The hotel has a business center, and there is a cafe where you can also have a delicious meal, inexpensive. For example, a 3-course lunch costs 10-12 rubles. Transport accessibility is good. It is easy to get to the center of Minsk and other necessary places in the hospitable capital. In general, this hotel has captured my heart. I recommend.

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Катя Катерина

Level 16 Local Expert

Spacious, comfortable and cozy rooms with high ceilings, plenty of various furniture and panoramic windows on the entire wall. Blackout curtains. Comfortable beds with snow-white linens. Bathrobes, slippers (it may be worth reminding the reception, but they gave us right away). We haven't been to breakfast. There was always a parking place for our car. A 5-minute drive by car to the shopping center there is a wonderful network cafe Cornflowers, we had breakfast there. By the way, there are also many interesting things for children and shops for adults.. Another shopping center is a 10-minute walk away - there is a food court, an ATM, a cinema and a grocery supermarket. The location of the hotel is excellent - 10-15 minutes by car to the very center. Yandex.Taxi works, but it is better to pay in cash. We were here for the New Year holidays. After complaining about the noise from the corporate party the previous evening (12/29), the girls at the reception apologized for the inconvenience, and after returning from the tour to the room, we found a huge plate of fruit. Nice to meet you! Another important point is that we had a difficult history due to the lack of rooms with 2 beds for teenage children for the entire period of stay at the time of booking. We consciously went for it, because we wanted to go to this hotel, but in fact we would have to transport the children from room to room 4 times in 5 nights. The administration was able to arrange everything so that we all had just one move from a family room to two standard rooms with one and two beds. A HUGE human thank you to all the employees involved in this story!!! We appreciated the Belarusian hospitality!🙏🏻 The only objective disadvantage of the hotel is that the new standard rooms (we had the 5th floor) for some reason do not have mini-fridges. Everything else is fine! Minsk is a clean and beautiful city! Mirsky, Nesvizh Castle and Sula Ethnic Park were also very much liked! We will be glad to visit Belarus again, but in the summer.

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