Vneshinturist
Directions
Niamiga
1.63 km
Teatralny
46 m
Features
Credit card payment
Visa support
Travel insurance
Transfer
Last minute deals
Work with individuals
Type of tours:ecological, exotic, student, surfing, children, individual, ski, weekend, guided, bus, sport, holiday tours, beach, recreational, wedding, cruises, rest on yachts, youth, adventure, entertainment, corporate holiday, business tours, boating, diving-tours
Country:Romania, Portugal, Poland, UAE, Norway, Netherlands, Monaco, Malta, Luxembourg, Lithuania, Cuba, China, Georgia, Malaysia, Ireland, Ukraine, Jordan, Indonesia, Israel, Dominican Republic, Denmark, Germany, Hungary, Bulgaria, Belgium, Australia, Egypt, Turkey, Russia, Latvia, South Africa, Vietnam, United Kingdom, Austria, India, Greece, Italy, Philippines, Oman, Slovenia, USA, Thailand, Taiwan, Finland, France, Montenegro, Czech Republic, Switzerland, Sweden, Sri Lanka, Estonia, Serbia, Seychelles, Slovakia, South Korea, Japan, all countriesall countries, Tunisia, Mexico, Goa, Andorra, Bali, Abkhazia, Iceland, Spain, Cyprus
Cooperation with tour operators:Pegas Touristik, Coral Travel, TEZ Tour, Anex
Regions of the world:Russia and CIS, Baltic and Scandinavia, Eastern Europe, Southern Europe, Northern Europe, Western Europe, Canada and USA, Central America, South America, South Africa, Equatorial Africa, North Africa, Middle East and Turkey, South-East Asia, Far east and Japan, Oceania and Australia
11 reviews
August 24, 2024
I would have put a zero. Dear Vneshinturist employees. I hope that your children will also go on a bus tour of Europe. They will take a bus in which the chairs practically do not recline, where there are no footrests, there is no charging for phones, WiFi, video and audio, there is no hot, or rather no water. And after two days of such a fun pastime, to get into the dorm, to the top floor under a hot roof, without air conditioning, Wi-Fi, a store two kilometers away, went to bed hungry, and in the morning it turned out that for breakfast: bread and butter frame and cheap tea. And what would you have for a whole week of excursions - your meals were: chocolates, cookies and soda, they don't sell anything else at gas stations, and drivers don't take you anywhere else. Good luck
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1
September 30, 2023
tour "THREE CAPITALS" 02.07-08.07 , guide Svetlana. Briefly about the travel agency, we can say this: the fish is rotting from the head! I would especially like to mention the work of the deputy . the director of Alyona, who cannot establish work in the company. It seems that all employees work by themselves. The lawyer is generally a complete misunderstanding, he responds to all comments about inconsistencies in the contract and the requirement to prescribe the tour program with phrases on duty and refusal to change anything at least. The contract itself is drawn up on 15 pages of fine handwriting, despite the fact that hardly one is dedicated to the tour itself. Complete disrespect for their customers. I really want to believe that after my complaints they will solve something in this matter. Well, at least the tour went without the need to go to court, otherwise you wouldn't have to be bored. Honestly, I would never have applied to this company after seeing such a "crooked" contract, but what can I do, I didn't want to let my relatives down and spoil the rest without starting it. Be prepared to be kept in the dark all the time. Starting from the characteristics of the bus (a travel agency with such a long period of work on the market does not have its own fleet and they find what happens) In my case, it turned out to be NEOPLAN N116 Cityliner 2002 (21 years AB 2002-5 "Stroitur"). What is not a chapel of dreams, but even though the air conditioner worked well, Wi-Fi and individual sockets for passengers are not about this bus. Judging by the reviews, someone was less lucky. There is no point in reading reviews about the company on their website, they delete all bad reviews. Drivers live their own lives, even the guide did not understand what they were doing, where they were going and when they would arrive at their destination. The payment for the roads is only in cash, which also needs to be changed somewhere. They haven't heard about cards and online payments since 2023. You can refer to the sanctions, still not check). Running in Duty Free while all the passengers are going out on the bus is also normal. The guide himself, in general, left ambivalent impressions. He was only interested in paid services, everything else was later, and then often forgotten. To call it not professional would also be cunning, there is rather a professional deformation and loss of interest. But not everything is so terrible, the workers helping with visas did their job well, the three capitals also did not disappoint, but it would be difficult for a Foreign tourist to screw them up. Next time I will bypass Vneshinturist side, there are many companies in Minsk and there is always an opportunity to choose a more customer-oriented option. Not all hotels liked it, but Prague definitely justified its 3 stars. I do not regret that I went, but next time I will beat out the company based on reviews.
See original · Русский
2
March 2, 2023
Rudeness, unprofessionalism.
Disgusting attitude towards customers, or rather complete indifference. Not professionalism, both on the part of the staff and, strictly speaking, the director. It is clear that "the fish rots from the head." The employee has no idea which tours and when the company organizes. Unfortunately, Vneshinturist is practically the only tour organizer in the Republic of Belarus today, so the company's goal is to earn as much as possible from tourists. My subjective opinion: the cost
tours are overstated by at least 30%. If I had read the truthful reviews about the company in advance, I definitely would not have called this "bazaar station".
See original · Русский