Terrible attitude towards customers. The bus was delayed, and they warned about it only an hour later, when the passenger was already riding in a taxi halfway to the meeting place on the highway. The dispatcher is incompetent, rude and responds every other time. No one warned that the bus would make a huge detour, as well as about transferring from one bus to another.
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Екатерина Жерелина
Level 4 Local Expert
October 23, 2022
A disgusting organization!We postponed the flight time by 4 hours, we didn't even warn you.The driver said if you don't eat at the rescheduled time, I'll cross you off, and do what you want!Terrible attitude towards people!
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Александра И.
Level 5 Local Expert
August 20, 2021
Very bad! We were traveling by a big bus Donetsk - Bryansk, the worst trip, the heat on the street, there is nothing to breathe on the bus at all! The air conditioner was not working. The Drivers are Louts!